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The US Seller is me - everyone. And I'm working on this - I plan on fully refunding mylittleponylover92 - but I did put out a BOLO at my local post office for anything coming back damaged or from overseas. I was hoping that I could get until the end of the "mail week" (Friday - not Saturday) to see if anything will come of this. Since I live in a town of less than 400 people, sometimes I lose faith in our local post office, so I've also alerted the next largest city post office (as I sometimes mail from there).This is the only package I've had in over 3 years that's been lost. Super frustrating as I package all my items with brightly colored tape, big bold writing, etc etc etc - all to help it "stand out" and not get lost, but I suppose if someone drops something off a truck, it doesn't matter what it looks like.Either way, just wanted to alert the community we've got communication going through PMs and it will be resolved!
Oh, I meant no insult, my apologies, obviously my tone did not come across correctly. I wasn't intending to scold you in any way, just add some info about our system. Of course being a buyer you won't be an expert or know ahead of time about how other countries postal systems work or how long the various services take. Also, our PO employees (and the estimates on the site itself) tends to understate how long things take to arrive surface when you ask them! So I figured I'd include a couple timelines as many of my recent buyers were from the UK, and didn't want you missing out on fantastic ponies you spot for sale if you're worried about them becoming lost, or taking 45+ days to arrive.
Quote from: Ringlets on May 20, 2013, 03:53:15 AMMessaging the seller was the right thing to do - you've been patient and waited long enough Please let us know how it goes You've had a really bad time with international post lately havent you? its very disappointing and stressful , but I dont think I'd let it put me off completely if I were you. I would give it a bit of time before trying to buy interantionally again though if its making you stressed It can be easy to think that international post always goes wrong when you're in the TS forum quite a bit - espeically if you've had a few things go wrong - but most international transactions are absolutely fine - we just dont read about those so much in here Thanks Ringlets! I have Yeah I know what you mean though, it just breaks my heart since the US has soooo much beautiful pony stuff and where I live (just my area in general) theres basically nothing! So its my only way of collecting certain things now so Im sure I will try again, at least from Canada anyways! Since I know I seem to get them from there even if it takes a while - the time doesnt matter - as long as it actually arrives in the end! The ponies make it better! Yeah I understand and I know theres plenty that would go fine! I guess Im just really frustrated! I wish I was like everyone else Also, a lot of people just keeps playing it down - I have a tight budget and ponies are often the only things that make me happy nowadays. I dont have much money and so when I do buy...its a big deal for me! I live alone and struggle with things often and they just help get me through and cos I dont have a lot of money, it seems like a lot I could lose if they dont turn up! So its easy for someone else to say its no big deal...when its not your money or circumstances that will be affected and when they can afford to spend more than me on their collectons! Im not getting at you though Ringlets, youve been really helpful and i really appreciate it! I just think I needed to say that as Ive felt some people just dont get how I feel or my situation!
Messaging the seller was the right thing to do - you've been patient and waited long enough Please let us know how it goes You've had a really bad time with international post lately havent you? its very disappointing and stressful , but I dont think I'd let it put me off completely if I were you. I would give it a bit of time before trying to buy interantionally again though if its making you stressed It can be easy to think that international post always goes wrong when you're in the TS forum quite a bit - espeically if you've had a few things go wrong - but most international transactions are absolutely fine - we just dont read about those so much in here
Did you check with the PO depot in the end? If youcan't get there easily you can always google the depot and look for a local number. Don't phone the 0845 number as it doesn't put you through to the actual depot, just a call centre. They are usually helpful if you ask if there's anything waiting on the shelf for you.
Quote from: Enolaalone on May 31, 2013, 04:37:05 AMDid you check with the PO depot in the end? If youcan't get there easily you can always google the depot and look for a local number. Don't phone the 0845 number as it doesn't put you through to the actual depot, just a call centre. They are usually helpful if you ask if there's anything waiting on the shelf for you. Thanks Enolaalone thats really helpful! I did contact them and may I say that the guy who answered is an Italian immigrant that speaks poor english? He's lovely bless him, but yeah I guess people forget that in the UK not everyone actually speaks our language! Haha But yeah - no sign. I dont know, Im confused haha. However, Sunshine messaged me - they have somehow arrived back in the US! Anyways thats all Im saying on the matter for now. Its not really a problem anymore.
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