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TCB => Trader & Shipping Support => Topic started by: achab1984 on March 28, 2014, 02:00:07 PM

Title: I am very STEAMED RIGHT NOW!
Post by: achab1984 on March 28, 2014, 02:00:07 PM
I have been listing things on ebay to sell like many others. I have them listed cause I need to sell them. Well you are wondering what I am steamed about right now?

I had a pair of pony/horse pj pants sell a while ago and the buyer placed an offer on them. I took the offer and waited for payment. I waited and waited and waited! Sent them a few invoiced and asked very nicely to send payment. What is funny is there feedback is 100%!!!!!!!!!!!!!!!!!!!! How in the $#@&^ can someone have that when they do this! I opened a case and of course nothing. I just closed it today when I got home from work. So now the pants are relisted again. Love with others play around with me and waste my time.

Ok now to top it off. I have two horses that had offers put on them and I took the offers. One was yesterday so ya I can understand and they are in the UK. But the other one is going on day three now! I have sent invoices and sent them a message asking if there is a problem why they cant pay yet. So I am waiting to hear back.

I am about to scream!!!!!!! I am getting so sick and tired of this!!!!!  Why can we seller not leave them NEGATIVE FEEDBACK!!!!!!!  They earn it then they deserve it! 

Sorry everyone I am just so upset right now over it all. I am trying to save up some extra money for vacation in the next month and this is not helping!
Title: Re: I am very STEAMED RIGHT NOW!
Post by: tinyblondie on March 28, 2014, 02:05:34 PM
Ive been having the same problem for the past few days with 'buyers' (who I dont think actually intend to buy). If I were you I'd message them with a fixed cut off point regarding payment then relist the items if they dont comply  :hug:
Title: Re: I am very STEAMED RIGHT NOW!
Post by: ponylady on March 28, 2014, 02:10:55 PM
I am sorry for your troubles.  :hug: I can completely sympathize with you. It's getting harder and harder for sellers on eBay and eBay doesn't seem to care.  :(

To answer your question about not being able to leave negative feedback for buyers, this is from eBay's FAQ page.

Quote
Why are sellers allowed to leave only positive Feedback for buyers?
 Sellers used to be able to leave negative Feedback for buyers. Unfortunately, we found that when buyers had bad experiences with sellers, they were often reluctant to leave neutral or negative Feedback out of fear that the seller would retaliate by leaving negative Feedback for them. And when buyers did receive unfair negative Feedback, they usually decreased their shopping on eBay. Overall, it became clear that the fear of retaliatory negative Feedback made it more difficult for good sellers to distinguish themselves from not-so-good sellers, and made the Feedback system as a whole less reliable.
Title: Re: I am very STEAMED RIGHT NOW!
Post by: achab1984 on March 28, 2014, 02:12:05 PM
Can I still get my fees back if I relist it? Cause I don't want to be left having to pay $7.00 for something that did not sell. I am sorry to hear that your having that to :(
Title: Re: I am very STEAMED RIGHT NOW!
Post by: ponylady on March 28, 2014, 02:13:55 PM
If you opened a case and it was closed in your favor, then you will get your fees back.
Title: Re: I am very STEAMED RIGHT NOW!
Post by: achab1984 on March 28, 2014, 02:33:43 PM
If you opened a case and it was closed in your favor, then you will get your fees back.

Yes I do know that, but you can relist anything till after the case is closed? Right cause there is a small chance they will pay.
Title: Re: I am very STEAMED RIGHT NOW!
Post by: Alipes on March 28, 2014, 03:00:45 PM
I'm so sorry that you're going through this!  :hug:  I can totally commiserate though.  When I first started selling some extras from my collection I did so on eBay, and it was a huge hassle, plus eBay took so much in ridiculous fees.  After that first batch I've been sticking with Arena sales, since I just want these extra ponies to find good homes and I'm not pressed for funds.  I know some people have to do emergency cleaning sales to pay bills and things though, which makes it much more difficult. :( 

I hope things go better for you, and here is an extra hug for good measure!  :hug:
Title: Re: I am very STEAMED RIGHT NOW!
Post by: bluerose9978 on March 28, 2014, 03:11:00 PM
If you opened a case and it was closed in your favor, then you will get your fees back.

Yes I do know that, but you can relist anything till after the case is closed? Right cause there is a small chance they will pay.
You can't relist until the case is closed. Unfortunately the case has to take a couple days before you can close it. 90% of the time they do not pay.
Title: Re: I am very STEAMED RIGHT NOW!
Post by: achab1984 on March 28, 2014, 03:47:59 PM
Ya I am starting to not want to sell anything on there :( I would sell them on here, but they are Breyer horses and I don't think there is much interest in them.
Title: Re: I am very STEAMED RIGHT NOW!
Post by: flying_narwhal on March 28, 2014, 03:48:28 PM
I completely sympathize, I sell on eBay a lot and it is such a frustrating situation when someone wastes your time like that :( What I might suggest is to just have fixed price listings at the cost you are looking for (no best offer option) with the immediate payment required option enabled if you are getting too frustrated with non-paying buyers. This will ensure that you get paid right away. This might turn some people away from a purchase but it can help reduce the headache factor.
Title: Re: I am very STEAMED RIGHT NOW!
Post by: achab1984 on March 28, 2014, 04:05:14 PM
I completely sympathize, I sell on eBay a lot and it is such a frustrating situation when someone wastes your time like that :( What I might suggest is to just have fixed price listings at the cost you are looking for (no best offer option) with the immediate payment required option enabled if you are getting too frustrated with non-paying buyers. This will ensure that you get paid right away. This might turn some people away from a purchase but it can help reduce the headache factor.

Ya I was thinking of doing that from now on. I know that it will stop some but I will not have this headache anymore. I have a bad feeling that the next one is not going to have payment either. And I am worried about the UK one also :(
Title: Re: I am very STEAMED RIGHT NOW!
Post by: Ringlets on March 29, 2014, 06:09:50 AM
*hugs*  you have all my sympathy too :hug:  TBH  in all the years I've been on ebay , I've never had to open as many NPB cases as I have in the past few months! :faint:  :yikes:  Its definitely getting worse. And the not being able to leave the bad buyers bad feedback - thats   a pain a well . I think if you had to open a case on someone and they didnt respond or they wouldnt work things out then at least in that situation you should be allowed to leave bad feedback *sigh* ebay is much easier for buyers although honestly I think both buying and selling on there is getting tougher! :(  I hope that at least some of your buyers  eventually pay.   Dont relist anything until the cases close in your favor though as (occasionally) someone will pay for the item. I had this situation with an item I sold recently. The buyer *did* eventually pay before the case closed.
Title: Re: I am very STEAMED RIGHT NOW!
Post by: ponybanker on March 29, 2014, 08:00:11 AM
in that last year I have had to open 9 cases against NPB's. mY latest one was this week but the last day before i could file for fees she eneded up paying. 7 of the 9 though did not pay. So annoying. I completely feel your pain. Hope it all gets worked out for you and i completely agree with the negative feedback part on ebay its so stupid they took that away from sellers!
Title: Re: I am very STEAMED RIGHT NOW!
Post by: bluerose9978 on March 29, 2014, 08:19:09 AM
in that last year I have had to open 9 cases against NPB's. mY latest one was this week but the last day before i could file for fees she eneded up paying. 7 of the 9 though did not pay. So annoying. I completely feel your pain. Hope it all gets worked out for you and i completely agree with the negative feedback part on ebay its so stupid they took that away from sellers!

Or at least sellers should be able to leave neutral. Either that or have a separation of feedback - there's the feedback for selling and a feedback for buying and keep them separated and not totaled. So a person could be a 100% perfect buyer but 80% as a seller and have two numbers by their name. Because right now if you're less than 100%, that means you're a seller for sure. If you're 100%, that means you're a buyer (but we have no idea what kind of buyer you are) or a seller with stellar feedback.
Title: Re: I am very STEAMED RIGHT NOW!
Post by: achab1984 on April 04, 2014, 02:04:00 PM
Well I had to open cases on the rest of the stuff I sold.  I did get payment after a few days when the case was open.  I did get a message back from the person that did not send payment on the pants. They had something come up and forgot about the pants. They wanted to buy them again. Sorry but I am going to pass. I relisted and they sold right then and there to someone else. :) And they sent payment right away  :)  Sometimes you win sometimes you don't!
Title: Re: I am very STEAMED RIGHT NOW!
Post by: Ringlets on April 07, 2014, 03:44:04 AM
well I'm glad it all got resolved and you got paid by your other buyers  :hug:  I cant say I blame you for preferring to sell  the pants to someone else, although it was a good thing your NBP did contact you with an explanation
Title: Re: I am very STEAMED RIGHT NOW!
Post by: Ice Crystal on April 07, 2014, 04:23:59 AM
I too can relate. :( I've had this happen to me more times than I can count. Just recently I had somebody win a lot then message me two days later to say 'nevermind, don't want this anymore'. On the one hand I'm glad they told me instead of making me wait around to see if they would paid. On the other hand... why did they bid? They at least could have apologized.

Hopefully things work out a bit more smoothly for you!
Title: Re: I am very STEAMED RIGHT NOW!
Post by: achab1984 on April 07, 2014, 08:02:16 AM
I just had to open another case on a Breyer horse that I sold. Oh well I got payment for the four others that sold at the same time.  WOW! I sorry to hear that Ice Crystal! Why would someone bid on something and then say I don't want it? I put something in my watch list and think about it for a while. If I keep going back to it then I bid on it. If I change my mind after I won it then I just resell it.  Makes everyone's lives better :)
Title: Re: I am very STEAMED RIGHT NOW!
Post by: bluerose9978 on April 07, 2014, 08:18:22 AM
I've had a couple people buy things from me and then turn around and say they changed their minds and don't want them. One was a BIN. And I suspect most NPBs are people changing their minds after bidding, too, but not having the guts to just say I changed my mind or I bid by mistake.
Title: Re: I am very STEAMED RIGHT NOW!
Post by: achab1984 on April 07, 2014, 08:47:55 AM
I've had a couple people buy things from me and then turn around and say they changed their minds and don't want them. One was a BIN. And I suspect most NPBs are people changing their minds after bidding, too, but not having the guts to just say I changed my mind or I bid by mistake.

WOW! That is what I have been having also now to. I have set all of my Buy It Now's to payment required right away.
Title: Re: I am very STEAMED RIGHT NOW!
Post by: ponylady on April 07, 2014, 11:54:03 AM
I've had a couple people buy things from me and then turn around and say they changed their minds and don't want them. One was a BIN. And I suspect most NPBs are people changing their minds after bidding, too, but not having the guts to just say I changed my mind or I bid by mistake.

WOW! That is what I have been having also now to. I have set all of my Buy It Now's to payment required right away.

It's unfortunate that you had to do that but I think at this point it is for the best.
Title: Re: I am very STEAMED RIGHT NOW!
Post by: achab1984 on April 16, 2014, 08:03:04 AM
Well just closed another one the other day, these people have 100% feedback to. So I don't get it?
Title: Re: I am very STEAMED RIGHT NOW!
Post by: ponylady on April 16, 2014, 08:25:12 AM
Well just closed another one the other day, these people have 100% feedback to. So I don't get it?

They always will if they are only buying. A seller can't leave negative and no one but eBay and that person know how many unpaid item strikes they have.
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