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Author Topic: Should we include mercari sellers anywhere?  (Read 170 times)

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Offline Cobblestone

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Should we include mercari sellers anywhere?
« on: December 31, 2021, 09:46:10 PM »
Just got a package from a seller on that site that did not match the description or photos (looking now they strategically hid some breaks). I’m keeping it because I still think I can use them but I’d like to be able to warn any buyers to ask for current photos or ask questions.
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Offline Lilycove

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Re: Should we include mercari sellers anywhere?
« Reply #1 on: January 01, 2022, 12:14:51 AM »
Thanks for the heads up! Sadly I've heard a fair few horror stories from Mercari but I would 100% encourage anyone to ask for photos, especially if the listing seems too good to be true.

Offline Cobblestone

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Re: Should we include mercari sellers anywhere?
« Reply #2 on: January 01, 2022, 12:45:37 AM »
I’m just going to put the name of the seller so it’s here (Greg winters). I’m keeping the items so I can’t say if the seller would have given me any issues with returns etc. but I want buyers to be informed.

I purchased 6 enchanted kingdom horses for a good price. My issues is just that they clearly look better in the photos and one has two broken legs and is splitting down the factory seam. The description states they are not damaged on the sales page.

I did contact mercari simply to change my rating but it looks like your ratings are final so take your time before giving a good review. That said, it looks like support put in a return for me that I did not ask for so I’ll be sorting that out 🙄
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Offline lovesbabysquirmy

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Re: Should we include mercari sellers anywhere?
« Reply #3 on: January 02, 2022, 12:24:55 AM »
It's hard to keep track of poor sellers now :(  a lot of terrible buyers really changed the landscape of how "businesses" were expected to react with customers for online sales platforms.  don't want to name names, it's pretty much a standard now.
It seems that everywhere, accountability is lacking and the customer service is really a joke. 

but for collectibles, it's really hit or miss! 
« Last Edit: January 02, 2022, 12:27:46 AM by lovesbabysquirmy »
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