collapse

* Navigation

* User Info

 
 
Welcome, Guest. Please login or register.

* Who's Online

Author Topic: Name Change Problem  (Read 2400 times)

0 Members and 1 Guest are viewing this topic.

Offline PinkieLopBun

  • Trade Count: (0)
  • Secret Surprise Pony
  • **
  • Posts: 105
  • Gender: Female
Name Change Problem
« on: July 05, 2020, 12:04:07 PM »
I had my name changed a couple months ago, but my old name is still showing up under account settings:
visitors can't see pics , please register or login


This seems to be making it so I can't log in using my username (have to use my e-mail instead), and I also can't change my password from that page (have to reset it instead). I feel I should note that I didn't get the password reset e-mail that the thread on how to change your name said I should have gotten.

Offline Safflower

  • Trade Count: (+2)
  • G3 Prototype Pony
  • *****
  • Posts: 3286
  • Gender: Female
  • Whatever shall I put here? (she/her)
Re: Name Change Problem
« Reply #1 on: July 05, 2020, 06:34:45 PM »
Hm, that's odd - when I search for "PinkiePie97" in the members list, your account comes up, though it says "PinkieLopBun" as the account instead. I tried it with some other people who've changed their name and searching their old name does not yield their account - only searching their new name does. Yours seems to work both ways. Weird.
visitors can't see pics , please register or login

。.:☆*:・~celestial ponies are best ponies~・:*☆:.
~thanks to the wonderful Griffin for my sig!~

Offline Esbayne

  • Trade Count: (+1)
  • Bay Breeze Pony
  • ****
  • Posts: 750
  • I can die happy when there's a G1 scented perfume.
    • My DeviantArt
Re: Name Change Problem
« Reply #2 on: July 05, 2020, 11:59:32 PM »
I've had a similar issue for many years now, ever since I changed my name, lol. I have to log in using my old username. I think I messaged someone about it once but never got a response.

visitors can't see pics , please register or login


Agreeing with Safflower, that is bizarre that you can still be searched under your old name as well.

I wonder how changing the names works to where it gets stuck halfway so commonly?
:kitty:
Esbayne on PonyIsland.net as well.
:art: :relaxed: visitors can't see pics , please register or login
 visitors can't see pics , please register or login
visitors can't see pics , please register or login
 :frolic: :silly:

Offline PinkieLopBun

  • Trade Count: (0)
  • Secret Surprise Pony
  • **
  • Posts: 105
  • Gender: Female
Re: Name Change Problem
« Reply #3 on: September 06, 2020, 05:24:49 PM »
Do any admins have anything to say about this? I'm sorry if I'm being annoying, but the issue is still there and I haven't heard anything at all.

Offline PinkieLopBun

  • Trade Count: (0)
  • Secret Surprise Pony
  • **
  • Posts: 105
  • Gender: Female
Re: Name Change Problem
« Reply #4 on: December 18, 2020, 05:27:23 PM »
I haven't forgotten about this. Again, I'm sorry for being annoying, I know the staff have other stuff to do and can't get to everything right away, and I realize that there might be more pressing issues, but it's been months now and no one has even said anything. Even something like "we're aware of this issue" would be better than nothing.

Offline Loa

  • Queen of Sloths
  • Administrator
  • Trade Count: (+96)
  • Penguin Goddess Minion
  • *****
  • Posts: 40086
  • Gender: Female
Re: Name Change Problem
« Reply #5 on: December 19, 2020, 06:54:50 AM »
Hi, The account SETTINGS will ALWAYS say the account name you registered with.  This isn't a flaw, its the way it was designed.
visitors can't see pics , please register or login

Thank you SquarePeg!
My Instagram - MLPArena's Instagram - My Sales on Trade Me!

Offline PinkieLopBun

  • Trade Count: (0)
  • Secret Surprise Pony
  • **
  • Posts: 105
  • Gender: Female
Re: Name Change Problem
« Reply #6 on: December 19, 2020, 12:57:40 PM »
Hi, The account SETTINGS will ALWAYS say the account name you registered with.  This isn't a flaw, its the way it was designed.
Ah. There were those other issues I mentioned, but they seem to have been fixed? (Well, I have to log in with my old name and can't use the old one, but I'm guessing that's part of how it was designed.) Thanks for getting back to me. Sorry for bothering you guys about it so much.

 

SimplePortal 2.3.5 © 2008-2012, SimplePortal