collapse

* Navigation

* User Info

 
 
Welcome, Guest. Please login or register.

* Who's Online

Author Topic: Need advice with Hot Topic return  (Read 803 times)

0 Members and 1 Guest are viewing this topic.

Offline 01mlplover

  • Trade Count: (+30)
  • So Soft Pony
  • ***
  • Posts: 486
    • View Profile
Need advice with Hot Topic return
« on: October 22, 2013, 06:12:47 AM »
So i ordered a clearance shirt and received it today and it was defective. The problem is that they have an all sales are final rule on clearance stuff so i made a phone call and theyre sending a replacement but i have to send the defective one back so she sent a prepaid fed ex label to use but there isnt a fed ex around here. Would it be ok not to use the prepaid label and send it back through usps with my own money or do you think they would refuse it once they see its clearance and their labels not used? I hate to call back. I could hardly understand the lady.

Offline himmie

  • Trade Count: (+137)
  • MOC Mimic
  • *****
  • Posts: 4902
  • Gender: Female
  • Need More Boy Ponies
    • View Profile
    • Himmie's Collection
Re: Need advice with Hot Topic return
« Reply #1 on: October 22, 2013, 06:23:29 AM »
I rarely deal with FedEx but do they offer pick up, if it is pre-paid?
WTB: MOC and Nirvana Boy Ponies
My Collection | Want List | eBay Store

Offline NoDivision

  • I am vengeance, I am the night!
  • Trade Count: (+67)
  • Spain Piggy Pony
  • *****
  • Posts: 7064
  • Gender: Female
    • View Profile
    • No Division Customs
Re: Need advice with Hot Topic return
« Reply #2 on: October 22, 2013, 06:45:50 AM »
Check for a fedex drop box - they're all over the place. I know that a lot of post offices even have fedex boxes outside.

Offline kitkatvintage

  • Trade Count: (+353)
  • Rapunzel Pony
  • *****
  • Posts: 4301
  • Gender: Female
    • View Profile
    • KitKatVintage - My Little Pony Collection
Re: Need advice with Hot Topic return
« Reply #3 on: October 22, 2013, 07:21:00 AM »
I second trying to find a FedEx drop box. If they sent you a return shipping label, they are using that label to track your package & probably have it noted as part of their internal returned items system. Shipping using a different method may end up with your item not showing "received" by them, which could cause you to be charged for 2 items, if they have your credit card on file.

Offline ponylady

  • Trade Count: (+34)
  • MIB Licensing Show Pinkie Pie
  • ******
  • Posts: 11808
  • Gender: Female
    • View Profile
Re: Need advice with Hot Topic return
« Reply #4 on: October 22, 2013, 10:40:52 AM »
Absolutely use the pre-paid label.   :ohyeah:

I second trying to find a FedEx drop box. If they sent you a return shipping label, they are using that label to track your package & probably have it noted as part of their internal returned items system. Shipping using a different method may end up with your item not showing "received" by them, which could cause you to be charged for 2 items, if they have your credit card on file.
Yep, exactly. I third this. If you Google FedEx Boxes for your location , you should be able to find one right away in your location. Actually here is the link for you  :)

http://www.fedex.com/us/dropbox/
:glitter:visitors can't see pics , please register or login
:glitter:
visitors can't see pics , please register or login

Thanks LordBlumiere  :heart: for my Baby Believe!
I love Ohio Meat Pie

Offline kitkatvintage

  • Trade Count: (+353)
  • Rapunzel Pony
  • *****
  • Posts: 4301
  • Gender: Female
    • View Profile
    • KitKatVintage - My Little Pony Collection
Re: Need advice with Hot Topic return
« Reply #5 on: October 22, 2013, 10:52:20 AM »
Also, if they sent a call tag (ie "return label"), you should be able to go to FedEx's webpage & schedule a pick up of the item.

 

SimplePortal 2.3.5 © 2008-2012, SimplePortal