The MLP Arena

TCB => Trader & Classifieds Support => Topic started by: Eily311 on October 04, 2012, 03:29:15 AM

Title: Trading problem with DJOctaviasymphony
Post by: Eily311 on October 04, 2012, 03:29:15 AM
So I bought a g4 dewdrop dazzle from djoctaviAsymphony here on the arena. I made a payment via PayPal at the very end of August. I then let her know I sent the payment so that she could mail out dewdrop. So she emailed me back saying that she apologizes because she been so busy with work ( which is totally understandable). So I waited for dewdrop to come in the mail but she didn't so I emaIled the seller to let her know that I hadn't received my pony. I also asked her to pleAse send me the tracking number. So after sending her a few messages about the tracking number she messages me saying that they forgot to give her one but that she would stop by the post office on her next shipping day.so she sent me a tracking number but when I tried to track the package the number didn't work. So she told me that she had sent out 6 packages and that 4 had arrived at their destination except mine and one other. She said it was frustrating but that she would send me another pony. I asked her if she could just refund me my payment back and I told her that I would just send her dewdrop dazzle if I were to receive it. She told me that it was ok that I could just keep her or if I really wanted to mail her back that that was ok also. She also said she would make the payment on sept 27th which was the last time I heard from her. I sent her another message with my PayPal address and asking her about the payment but I haven't heard back from her. I'm very upset this was supposed to be my first purchase on the arena. I made other purchases online from china after purchasing dewdrop and I got my ponies from there...  I waited and was more than patient. I understand that maybe something could have happened with the mailing but now to wait and having to chase after her for my refund is just crazy.it's been over a month already.

:((

Does anyone have any suggestions on what I should do? Has anyone gone through this before?

On a brighter note I did manage to have my first successful purchase on here with Xeevee And I did manage to purchase another dewdrop dazzle from amazon
Title: Re: Trading problem with DJOctaviasymphony
Post by: Maniah on October 04, 2012, 05:38:48 AM
I honestly don't know how to do it, but you can file a claim with Paypal within 45 days and get your money back. You never got the item, so paypal will refund you the money UNLESS you sent it as a gift. You don't need to wait for her to give it to you in that case. Im sure someone else will answer with more detail on how to do this. :)
Title: Re: Trading problem with DJOctaviasymphony
Post by: Eily311 on October 04, 2012, 06:23:48 AM
 :satisfied:

Thank you, I think I sent the payment as a gift so that they wouldn't charge her anything :-/ I did sent her a payment request though.

Post Merge: October 04, 2012, 06:25:15 AM



Thank you, I think I sent the payment as a gift so that they wouldn't charge her anything :-/ I did sent her a payment request though.
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 04, 2012, 06:37:10 AM
Hey Collectingmylittlepony I did send a reply about you refund earlier today and it should be refunded now to your PP account. If it didn't just let me know and I will see what happened. So sorry our transaction didn't end up working out(Thanks to USPS messing up a few of my packages I am fixing atm) but refunds are no problem :)

Also I will make a forum post here so anyone else knows to let me know if anything goes wrong. Thanks everyone!
Title: Re: Trading problem with DJOctaviasymphony
Post by: Dragonflitter on October 04, 2012, 06:41:42 AM
I want to vouch for DJOctaviaSymphony, we're in the middle of a trade for trading cards right now. When she accidentally sent me the wrong items she said she would fix the mistake and send out the right items right away. She's been polite and prompt in her pm's through the whole trade. :)
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 04, 2012, 06:46:56 AM
^ Thanks Dragonflitter I appreciate that. You have been a great trader as well!
Title: Re: Trading problem with DJOctaviasymphony
Post by: Eily311 on October 04, 2012, 04:14:21 PM
Hey Collectingmylittlepony I did send a reply about you refund earlier today and it should be refunded now to your PP account. If it didn't just let me know and I will see what happened. So sorry our transaction didn't end up working out(Thanks to USPS messing up a few of my packages I am fixing atm) but refunds are no problem :)

Also I will make a forum post here so anyone else knows to let me know if anything goes wrong. Thanks everyone!


Thank you, me too I'm sad it didn't work out.

I just checked and the payment went through.  Thanks again and best of luck.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Eily311 on October 08, 2012, 06:50:47 AM
Why is this happening?!

So I received djoctaviasymphony's payment on PayPal the other day, however I needed to make a payment using PayPal today and it showed that I'm negative the amount she paid, there's a hold on my account, and the case is being reviewed.

How am I going to make a payment I need to make now?

I'm beyond frustrated now...*sigh*
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 08, 2012, 10:02:15 AM
Hey there I messaged you tonight about the PP situation and currently checking to see whats going on. Paypal is doing random checks and holding accounts? I am seriosuly confused and frustrated myself. I will figure it out for you asap though.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Ringlets on October 08, 2012, 10:16:27 AM
They do that sometimes - I too had a refund that someone sent me a month or so ago held by Paypal while they "reviewed the case" - and I was like "what case??!!" I've been buying and selling for years, this particular seller sent me a partial refund on something , and no case was opened in the first place since we resolved things oursevles *eyeroll*  . They released the refund to me , but I believe it took some days.. maybe 4 or 5 days, for them to sort it. It was Paypals fault, not the sellers. It sounds as though the same thing has happened here :crazy:
Title: Re: Trading problem with DJOctaviasymphony
Post by: Stormness_1 on October 09, 2012, 12:12:16 PM
Actually Dj, I haven't received my package from you yet either... was actually about to PM you over on the TP, as I've since received two trades I completed, one well and truly after ours... I'll PM you the details at any rate. Your post office must be jinxed.
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 10, 2012, 09:51:02 AM
sent a reply :)
Title: Re: Trading problem with DJOctaviasymphony
Post by: sd_dreamcrystal on October 11, 2012, 01:13:40 PM
Why is this happening?!

So I received djoctaviasymphony's payment on PayPal the other day, however I needed to make a payment using PayPal today and it showed that I'm negative the amount she paid, there's a hold on my account, and the case is being reviewed.

How am I going to make a payment I need to make now?

I'm beyond frustrated now...*sigh*
Paypal puts a temp hold on refunds and it normally days maybe about 2 to 3 days for the hold to clear. I've had this problem before
Title: Re: Trading problem with DJOctaviasymphony
Post by: kakenterprise on October 11, 2012, 01:15:37 PM
Why is this happening?!

So I received djoctaviasymphony's payment on PayPal the other day, however I needed to make a payment using PayPal today and it showed that I'm negative the amount she paid, there's a hold on my account, and the case is being reviewed.

How am I going to make a payment I need to make now?

I'm beyond frustrated now...*sigh*
Paypal puts a temp hold on refunds and it normally days maybe about 2 to 3 days for the hold to clear. I've had this problem before

it can take 7-10 days
Title: Re: Trading problem with DJOctaviasymphony
Post by: sd_dreamcrystal on October 11, 2012, 01:19:58 PM
Why is this happening?!

So I received djoctaviasymphony's payment on PayPal the other day, however I needed to make a payment using PayPal today and it showed that I'm negative the amount she paid, there's a hold on my account, and the case is being reviewed.

How am I going to make a payment I need to make now?

I'm beyond frustrated now...*sigh*
Paypal puts a temp hold on refunds and it normally days maybe about 2 to 3 days for the hold to clear. I've had this problem before

it can take 7-10 days
Really? I thought the holds were shorter than that. My mistake
Title: Re: Trading problem with DJOctaviasymphony
Post by: kakenterprise on October 11, 2012, 01:38:32 PM
Why is this happening?!

So I received djoctaviasymphony's payment on PayPal the other day, however I needed to make a payment using PayPal today and it showed that I'm negative the amount she paid, there's a hold on my account, and the case is being reviewed.

How am I going to make a payment I need to make now?

I'm beyond frustrated now...*sigh*
Paypal puts a temp hold on refunds and it normally days maybe about 2 to 3 days for the hold to clear. I've had this problem before

it can take 7-10 days
Really? I thought the holds were shorter than that. My mistake

yep called them Sunday and I'm still fighting a hold. *fingers crossed*
Title: Re: Trading problem with DJOctaviasymphony
Post by: Tempest Wind on October 15, 2012, 06:05:36 AM
Seems I'm not the only one having problems with her. Our deal has been going on for over 3 weeks and I still don't have my money. The trade was for 2 gold series trading cards from me and in return I get a good amount of cards I need for my collection. I sent mine out on the agreed date and she received them after about a week. She said something about mine not going through the post office which seems to be a common excuse from her as I've read. After 2 weeks I finally got a package from her and it barely had any cards in it at all.

She then messaged me saying she didn't have doubles of the cards she was SUPPOSED to send me in the first place, so then we agreed she would pay me $20 for each card via paypal. That was 11 days ago. Since then she keeps giving me the same excuse that her account is still on hold, I told her she could just mail me the money, but she said no. So as of now she has the 2 cards that she recieved from me 2 weeks ago and I have gotten nothing but a few common cards from her that I didn't even ask for or need. This is my first trade at the Arena. The other 2 trades I did went perfectly. She said if her account didn't get fixed last Saturday that she would make a new paypal account and pay me that way, but of coarse that didn't go through either. She keeps lying and I'm tired of it already, and yet I'm still willing to leave positive feedback as long as I get my money.
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 15, 2012, 07:25:18 AM
Tempest Wind- I have PM'd you and a mod about the situation and hope to correct it very soon and I've been more than willing to rectify this trade. As I mentioned I have photos of the package the I sent you with the right cards you asked for and if the mail had been tampered with or whatever had happened with the post I was sorry to hear. I also noted I will send you back both your gold cards no problem. Thanks.

Also to replies here- Still trying to make sense of PP called 3 times checked account multiple times. Says "investigating" and won't explain anything else. One refund did go through yesterday so that gives me hope for other 2-3. Otherwise have sent PM's as well just not to miss anyone. Thanks.
Title: Re: Trading problem with DJOctaviasymphony
Post by: kitkatvintage on October 15, 2012, 02:47:17 PM
I'm also waiting on a payment for a Fashion Style Rarity that you agreed to buy from me. After reading this thread, I'm assuming you haven't paid because of the problem with your PayPal account, but it would be nice if you would pm me to say either "sorry, I'm having problems & can't pay right now" or "I no longer want the pony". :bigups:
Title: Re: Trading problem with DJOctaviasymphony
Post by: Tempest Wind on October 15, 2012, 05:05:18 PM
Tempest Wind- I have PM'd you and a mod about the situation and hope to correct it very soon and I've been more than willing to rectify this trade. As I mentioned I have photos of the package the I sent you with the right cards you asked for and if the mail had been tampered with or whatever had happened with the post I was sorry to hear. I also noted I will send you back both your gold cards no problem. Thanks.

Also to replies here- Still trying to make sense of PP called 3 times checked account multiple times. Says "investigating" and won't explain anything else. One refund did go through yesterday so that gives me hope for other 2-3. Otherwise have sent PM's as well just not to miss anyone. Thanks.

I don't think the mail was tampered with. In our PMs you seemed surprised when I mentioned the cards that were missing. It's like you didn't think they were part of the trade to begin with.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Dragonflitter on October 15, 2012, 06:37:02 PM
Update on my trade:
DJ mailed out the cards that were missing from her first package but it's been two weeks and they haven't arrived here yet. She offered me a refund for the missing cards and I accepted, since she's been having a lot of problems with the post office lately.
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on October 15, 2012, 06:57:57 PM
Hopefully this gets cleared up soon for all of you.

But wow DJ, you must have the worst PO out there.  :huh:
Title: Re: Trading problem with DJOctaviasymphony
Post by: octocorn on October 15, 2012, 07:13:07 PM
I'm also waiting on a payment for a Fashion Style Rarity that you agreed to buy from me. After reading this thread, I'm assuming you haven't paid because of the problem with your PayPal account, but it would be nice if you would pm me to say either "sorry, I'm having problems & can't pay right now" or "I no longer want the pony". :bigups:

lol, this. We were pming about her buying my fashion style rarity, and payment never came, and she never messaged me back. So i guess thats the end of that! Btw, djoctavia, I called PayPal to get the request for payment removed, and they can't remove it but said it would scroll off in 30 days.
Title: Re: Trading problem with DJOctaviasymphony
Post by: NoDivision on October 15, 2012, 08:10:26 PM
Hopefully this gets cleared up soon for all of you.

But wow DJ, you must have the worst PO out there.  :huh:
If this one post office is seriously genuinely losing ALL of this mail, then there needs to be some kind of invistagiation or assessment made, because dang.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Catlein on October 16, 2012, 03:39:16 AM
Hey DJ, looks like you're having some tough moments with trading and selling lately :( I sent you a PM about my posters as they still have not arrived and it's past the usual time it takes for me to get something from the US. Can you give me an update, please? Thanks!
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 16, 2012, 08:00:27 AM
Update- Just got home and decided to response before I passout from a 13 hour work night ;-; Anyway,

I have PM'd all in this and the other thread on updates on the Paypal or postal situations. I do value my feedback and have previously had quite a few positive trades/sales so do care about everyone getting the right thing. I suppose the last batch out was one too many and things just got very confusing between me the post and now Paypal. I am working as diligently and hard as I can to fix all situations though as fast as possible. I'm willing to keep helping and make sure eventually everything is worked out and everypony is happy :)

I do still have every slip/tracking # and reciept sent out which I could try scanning in but might take 3 pages from 3 months, lol. Anyway, I do tend to respond later in the night but I do reply to PMs every night when I can come online so no worries. Either the packages with get there one way or another or the refunds will all be paid back. I appericiate you all trying as well to work this out and being patient with me.

PS. Tempest Wind- I have responded to you and explained to a mod as well about our situation. From there we can proceed and correct it all but I will not respond to public threats/bullying or harassing. I do understand the frustrations but we can be adult and civil about this, thank you!
Title: Re: Trading problem with DJOctaviasymphony
Post by: Fortress on October 16, 2012, 12:37:34 PM
I'm really sorry to hear you're having so many troubles DJOctaviaSymphony! I have PM'd you as well about the posters you sent to me (gift). They sadly haven't arrived yet either. If I were you I'd make a list of everything that hasn't arrived and present it to your post office. There must be something they can do for you, especially if you have tracking numbers.
I hope things will work out for everyone involved!
Title: Re: Trading problem with DJOctaviasymphony
Post by: kitkatvintage on October 16, 2012, 02:37:00 PM
I'm also waiting on a payment for a Fashion Style Rarity that you agreed to buy from me. After reading this thread, I'm assuming you haven't paid because of the problem with your PayPal account, but it would be nice if you would pm me to say either "sorry, I'm having problems & can't pay right now" or "I no longer want the pony". :bigups:
Just wanted to add that DJ did pm me to cancel our sale due to the trouble with PayPal. Thanks for the communication & I wish you luck in sorting out everything. :)
Title: Re: Trading problem with DJOctaviasymphony
Post by: Tempest Wind on October 16, 2012, 05:08:48 PM

PS. Tempest Wind- I have responded to you and explained to a mod as well about our situation. From there we can proceed and correct it all but I will not respond to public threats/bullying or harassing. I do understand the frustrations but we can be adult and civil about this, thank you!

I'm upset and frustrated, but I didn't harass, bully, or threaten you. Oh wait I said I would report you for scamming. I hardly consider that much of a threat. If you look at it from my perspective, it sure looks like I've been scammed. I sent you a pm to get things sorted out, though it means I have to wait even longer. I wish you'd stop implying like it's somehow my fault that you didn't send the right cards in the first place, or accusing me of lying about the cards I got.:huh: The $40 was a simple offer I made and you accepted. I'm perfectly fine going back to the original trade agreement and hopefully there are no mistakes this time.
Title: Re: Trading problem with DJOctaviasymphony
Post by: kakenterprise on October 16, 2012, 05:27:33 PM
I've been working with DJOctaviaSymphony when her payment was flagged.  It dose seem like she is trying to sort things out.  But at this point i'm really unhappy with Paypal after all the business I've done with them.  They told me it was okay to ship then flagged the payment after the item was shipped and sided with the buyer.... 

 I'm out 29 +shipping and the item..... 


Called paypal and what a crock.  They said they only thing that this person can do to make it right is to re send the payment.
They stated there is nothing wrong with your account and that you just need to re send the payment...
Title: Re: Trading problem with DJOctaviasymphony
Post by: Tempest Wind on October 16, 2012, 06:02:20 PM
I just re-read all of our PMs we sent. It's too bad things are getting tense and ugly. It started off so well. :(
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 16, 2012, 09:52:12 PM
Just got off phone with Paypal(again) asked if there was absolutly anything else I could provide or do to make this go faster/more smoothly and they only gave me a wait time on 2-3 days until everything is looked into. They've said this a week ago UGH. I've never had so much frustration with them. I am trying to at least also ask if I can add some funds in is possible to just pay out of pocket if they wont do the refund. Something has to work out so I'm not too worried just a little anxious. Will keep updating :)
Title: Re: Trading problem with DJOctaviasymphony
Post by: lovesbabysquirmy on October 17, 2012, 07:13:10 PM
Paypal can be so frustrating!  I hope you get everything sorted soon!  Just keep calling them; it is YOUR money! 
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 18, 2012, 01:54:23 AM
Thank you all for being supportive and patient through this confusing time. Slowely things are getting repaired 1 by 1 so *crossed fingers* by the weekend let's hope all's back on track again :D
Title: Re: Trading problem with DJOctaviasymphony
Post by: Tempest Wind on October 22, 2012, 11:31:41 PM
Got my cards today. ^.^ Our trade is complete. Thank you.
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 23, 2012, 09:01:32 AM
No problem I am glad we worked it all out :)

PS. For any trades still pending/being re sent are being sent this week just still working out PP and now some bank issues all jumbled together but will be resent so no worries :) Thanks.
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on October 23, 2012, 10:17:41 AM
Thank you for the update Tempest!

Glad to see that everything is getting straightened out for you DJ with Paypal.  They can be a nightmare.   :crazy:
Title: Re: Trading problem with DJOctaviasymphony
Post by: Dragonflitter on October 24, 2012, 01:15:40 AM
DJ sent me replacement cards in the mail and they came today. Our trade is complete. :)
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 24, 2012, 08:24:41 AM
Awesome I'm glad they came safely :)
Title: Re: Trading problem with DJOctaviasymphony
Post by: lovesbabysquirmy on October 24, 2012, 07:40:25 PM
Glad to hear that everything is slowly working itself out! 
Title: Re: Trading problem with DJOctaviasymphony
Post by: Cwk123 on October 26, 2012, 02:11:57 AM
Still waiting on my 8 ponies! Please let me know what's going on! It's been over a week and tracking number does not exist!
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 26, 2012, 03:00:36 AM
PM sent about the issue :) thanks for letting me know!
Title: Re: Trading problem with DJOctaviasymphony
Post by: Cwk123 on October 28, 2012, 01:42:45 PM
You are shipping priority, correct? If you ship priority on Monday...it should be to Kentucky by Wednesday. If I don't receive the ponies by Wednesday, I will be filing a claim with Paypal. You have had my money for more than 2 weeks now and you have been given plenty of chances to fix this issue...I have been more than patient.
Title: Re: Trading problem with DJOctaviasymphony
Post by: lovesbabysquirmy on October 28, 2012, 07:00:31 PM
You are shipping priority, correct? If you ship priority on Monday...it should be to Kentucky by Wednesday. If I don't receive the ponies by Wednesday, I will be filing a claim with Paypal. You have had my money for more than 2 weeks now and you have been given plenty of chances to fix this issue...I have been more than patient.

As long as you keep in mind that it would be appropriate to refund your seller her money when you receive your ponies, even if that means re-paying her after receiving a Paypal refund, then I'm sure both parties can mutually agree that occasionally a transaction will happen in this way.  ;)  After all, Paypal does give 45 days to file a claim if they don't arrive.   
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 28, 2012, 07:13:57 PM
^Agree'd I have pm replied to you about the situtaion Cwk, thanks!
Title: Re: Trading problem with DJOctaviasymphony
Post by: Cwk123 on October 28, 2012, 07:40:08 PM
You are shipping priority, correct? If you ship priority on Monday...it should be to Kentucky by Wednesday. If I don't receive the ponies by Wednesday, I will be filing a claim with Paypal. You have had my money for more than 2 weeks now and you have been given plenty of chances to fix this issue...I have been more than patient.

As long as you keep in mind that it would be appropriate to refund your seller her money when you receive your ponies, even if that means re-paying her after receiving a Paypal refund, then I'm sure both parties can mutually agree that occasionally a transaction will happen in this way.  ;)  After all, Paypal does give 45 days to file a claim if they don't arrive.

What money should I be refunding her???
Title: Re: Trading problem with DJOctaviasymphony
Post by: lovesbabysquirmy on October 28, 2012, 11:10:18 PM
You are shipping priority, correct? If you ship priority on Monday...it should be to Kentucky by Wednesday. If I don't receive the ponies by Wednesday, I will be filing a claim with Paypal. You have had my money for more than 2 weeks now and you have been given plenty of chances to fix this issue...I have been more than patient.

As long as you keep in mind that it would be appropriate to refund your seller her money when you receive your ponies, even if that means re-paying her after receiving a Paypal refund, then I'm sure both parties can mutually agree that occasionally a transaction will happen in this way.  ;)  After all, Paypal does give 45 days to file a claim if they don't arrive.

What money should I be refunding her???

Sorry, sorry... for some reason I got it in my head that she was selling you ponies.  I must have gotten that idea from the "Paypal" comment - what funds did you send her?  Were you covering shipping costs?  Normally in trades, each person pays their own shipping which is why I am confused... 
Title: Re: Trading problem with DJOctaviasymphony
Post by: Cwk123 on October 28, 2012, 11:59:16 PM
She did sell me ponies...I paid her for the ponies and shipping thru Paypal. Now you've got me really confused!
Title: Re: Trading problem with DJOctaviasymphony
Post by: kitkatvintage on October 29, 2012, 12:49:51 AM
She did sell me ponies...I paid her for the ponies and shipping thru Paypal. Now you've got me really confused!
I think what lovesbabysquirmy means is that if you do receive a refund thru PayPal & your ponies arrive after receiving the refund, the fair thing to do would be send that money back to the seller.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Cwk123 on October 29, 2012, 01:05:29 AM
Oh, ok...that makes sense.
Title: Re: Trading problem with DJOctaviasymphony
Post by: kakenterprise on October 29, 2012, 02:06:47 PM
I've been trying to work this out and I'm still out my Pony and my money.

She was keeping in contact with me but I was told things would be cleared up with her account this weekend. 

I know she got my message yesterday and didn't respond. 

Well I'm not sure what to do at this point. 

Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 29, 2012, 10:44:32 PM
PM'd you Kaken just got back into town last night, sorry for the delay :)
Title: Re: Trading problem with DJOctaviasymphony
Post by: Cwk123 on October 29, 2012, 11:35:11 PM
The post office says the tracking number you gave me does not exist. Why are you jerking people around? If you aren't sending the ponies, just tell us so we can get our money back!

Post Merge: October 29, 2012, 11:47:05 PM

Please just refund my money tonight. If not, I will file a claim with Paypal.
Title: Re: Trading problem with DJOctaviasymphony
Post by: kitkatvintage on October 29, 2012, 11:48:48 PM
The post office says the tracking number you gave me does not exist. Why are you jerking people around? If you aren't sending the ponies, just tell us so we can get our money back!
I had a similar "number doesn't exist" message on a package sent to me by a friend last week (so I knew for a fact that it had been sent). I did receive the package, but the number was never updated on usps.com even after the package was delivered.

I do hope you can all get these transactions worked out!
Title: Re: Trading problem with DJOctaviasymphony
Post by: Cwk123 on October 30, 2012, 12:49:12 AM
The post office says the tracking number you gave me does not exist. Why are you jerking people around? If you aren't sending the ponies, just tell us so we can get our money back!
I had a similar "number doesn't exist" message on a package sent to me by a friend last week (so I knew for a fact that it had been sent). I did receive the package, but the number was never updated on usps.com even after the package was delivered.

I do hope you can all get these transactions worked out!

Yes, but this happened once with her already!!! Gave me non existent tracking number and said the post office got my zip code wrong.
Title: Re: Trading problem with DJOctaviasymphony
Post by: tulagirl on October 30, 2012, 01:47:20 AM
How can the post office get a zip code wrong? Doesn't the seller address the package before they take it there? I am confused? Do you mean they delievered it to the wrong zip code?  How would the seller know that if the tracking number isn't working?  I have to say this is quite unusual to have this many issues...first no ponies...then a zip code problem?...then a tracking number that doesn't work.  Something just doesn't sound right.  I am really sorry this is taking so long and still it isn't fixed properly CWK
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 30, 2012, 02:35:53 AM
Tula- I think what he meant was previously I had written the zip code for his address wrong by mistake because they sent it back to me and I had to resend. USPS had been having crazy issues lately with the tracking/sending of packages. About half arrive and half get sent back or missent so it is frustrating.

In any event I am offering refund if you do not need or want the ponies and Ill get get them back through the post. Don't want any added issues if not nessesary. Thanks.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Ringlets on October 30, 2012, 02:38:46 AM
Just a reminder to keep things calm in here  ok? ;)  I understand why people are getting upset, and I know there have been issues and they still need resolving , so lets try and work this out  :hug:  .I've been away for a bit due to my health so I have to catch up on this thread
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 30, 2012, 02:47:58 AM
Alright Ringlets will keep it civil :) No problems.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Cwk123 on October 30, 2012, 03:04:31 AM
Come on now, DJ...you really think we are believing the post office keeps messing up? You think we are that stupid? I don't buy a bit of it. Quit being cowardly and tell the truth to the people you have taken money from without producing items. If you don't have the ponies JUST ADMIT IT!!! Quit with all the smiley faces and "nice" act...it's getting old and very irritating.

Post Merge: October 30, 2012, 03:11:29 AM

And YES...refund my money immediately!!!
Title: Re: Trading problem with DJOctaviasymphony
Post by: StoryDreamer on October 30, 2012, 03:33:46 AM
Maybe a receipt scan or two would help here?
Title: Re: Trading problem with DJOctaviasymphony
Post by: Yurusumaji on October 30, 2012, 03:51:02 AM
Come on now, DJ...you really think we are believing the post office keeps messing up? You think we are that stupid? I don't buy a bit of it. Quit being cowardly and tell the truth to the people you have taken money from without producing items. If you don't have the ponies JUST ADMIT IT!!! Quit with all the smiley faces and "nice" act...it's getting old and very irritating.

Post Merge: October 30, 2012, 03:11:29 AM

And YES...refund my money immediately!!!

Two posts after a moderator tells everyone to be civil, you post this. You should be embarrassed.

I hope everything gets worked out one way or the other. No one here has any proof that DJ is being dishonest, so I think people just need to stay in contact and do their best to stay updated on their situation. Best of luck to you DJ and to everyone who is in mid-transaction. I hope everyone eventually walks away satisfied.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Cwk123 on October 30, 2012, 04:10:01 AM
What should I be embarrassed about??? I am mad, not embarrassed. The one who should be completely embarrassed is the one who has started this mess...and I obviously am not the only one that is unhappy with this board member.  I bet you wouldnt be so happy if someone had your $62 for almost a month and you keep getting the runaround about why you still have yet to receive your ponies!
Title: Re: Trading problem with DJOctaviasymphony
Post by: lovesbabysquirmy on October 30, 2012, 04:52:10 AM
When someone comes to Trader Support and publically announces they are having issues with their transactions, we as a community tend to give that member the benefit of the doubt and have patience with them while things are worked out. 

It is NOT easy to face up to letting people down when you know you have... it's much easier to just ignore things.  We feel that it takes a lot of courage to come and post that numerous people may have trouble with their transactions and to explain their "game plan" to resolve the issues.

DJOctaviaSymphony has come to ask for our patience and our assistance.  It's only fair that we give her that. 

*pony hugs to everyone*
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 30, 2012, 05:52:23 AM
Thank you everyone for understanding. As I stated I do work with others to correct any issues and resolve them. I just corrected 2 last week and want to fix yours as well if you are unhappy. I am sending a refund tonight and PM, thanks.
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on October 30, 2012, 10:31:39 AM
I completely understand the frustration you are going through Cwk123.  I honestly think a refund is the best option at this point due to further delays of the package. 

I am also going to say please respect Ringlets early warning to remain civil and calm when working through this.   It appears she is trying to really sort this mess out though so let's give her the benefit of the doubt.

I have compiled a list below on who still has outstanding issues, going by this thread.  If your name is on this list and your issue has been resolved please post so I can mark you off.

cwk123
collectingmylittlepony
kakenterprise
Catlein
Fortress
Bronley
Malicieuse
Title: Re: Trading problem with DJOctaviasymphony
Post by: tulagirl on October 30, 2012, 06:16:39 PM
Tula- I think what he meant was previously I had written the zip code for his address wrong by mistake because they sent it back to me and I had to resend. USPS had been having crazy issues lately with the tracking/sending of packages. About half arrive and half get sent back or missent so it is frustrating.

In any event I am offering refund if you do not need or want the ponies and Ill get get them back through the post. Don't want any added issues if not nessesary. Thanks.

Oh I see, I was so confused.  Yea that can happen. I am not sure why the PO is having so many issues but I really am impressed that you are following up on this thread and at least trying to explain what is going on.  I think that is very nice of you to just go ahead and refund.  Its so hard with the dark cloud is raining over your head, but you are showing a lot of responsilbity just communicating here. I can't say that would be easy for me if I was in your position.  I think all of us who have sold things from time to time have had odd things happen. I know I have had about 3 packages go missing and I have no idea where they went and I just refunded.  Recently I bought something and its just missing...no where to be found and the PO really doesn't take responsiblity for items that stop tracking and disappear. They flat don't care.  It makes the seller look really bad, but I have to say as a seller myself...I have had some real issues with things in the past to know odd things can happen.  A good seller always just sends a refund. Its the best thing.

Post Merge: October 30, 2012, 06:20:15 PM

Oh and I want to add that yes I am seeing issues with the PO and tracking.  Lately none of my packages have tracked properly.  One only scanned in the day I got it.  All its movement before that was not recorded and we thought it was lost.  This is happening. Its a real problem for sure.
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on October 30, 2012, 08:39:27 PM
Thanks again to all on this board for being so patient and understanding. It is a downer that this all hit in a row but I don't want anyone unhappy out of their money or ponies. Thank you for listing the names left as well so I can double check/remember myself to make sure :)
Title: Re: Trading problem with DJOctaviasymphony
Post by: Catlein on November 01, 2012, 06:30:34 PM
Hey DJ, I sent you a PM a couple days ago, and just popping in to see if you received it. Can you give me an update on the shipping process?

Also, if all the PMs are getting a bit hard to manage, it might be easier just to reply to all the people left on your list here in bulk, taking individuals off the list as things are sorted :)
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on November 02, 2012, 11:10:20 AM

Also, if all the PMs are getting a bit hard to manage, it might be easier just to reply to all the people left on your list here in bulk, taking individuals off the list as things are sorted :)
I think this is a wonderful idea  :)
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on November 02, 2012, 08:53:34 PM
^ Will do it is much easier. Sadly the only PC in my home blew a fuse/power outage messed it up so currently trying to fix that now. At library replying as fast as I can though :)
Title: Re: Trading problem with DJOctaviasymphony
Post by: Bronley on November 02, 2012, 09:02:54 PM
I have compiled a list below on who still has outstanding issues, going by this thread.  If your name is on this list and your issue has been resolved please post so I can mark you off.
Please add me to the list. As stated in PMs, I'm fine waiting as long as needed, but might as well be added for tracking purposes.
Currently looking for brushable MIB Cheerilee no bangs and $82.88.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Catlein on November 02, 2012, 09:06:22 PM
DJ and I agreed to just refund since shipping has already failed a couple times. Will update when it all gets settled since DJ is still having problems with her PayPal. But on our way to a resolution! And I'm sure I can find the posters from someone else eventually :)
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on November 02, 2012, 09:15:58 PM
Thanks Bronley for posting, I have added you to the list.

Catlein please keep us posted as to when you receive your refund.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Malicieuse on November 03, 2012, 07:36:45 PM
Thanks Bronley for posting, I have added you to the list.

Catlein please keep us posted as to when you receive your refund.

Please add me to the list too. I bought a poster back in august and it didn't arrive either.
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on November 03, 2012, 08:17:05 PM
Alright I have the current list all updated on my end as well now my bank should be resolved by Monday and Paypal is giving refunds for those I cannot resend. Bronely sadly I did PM your package never arrived but I was willing to compensate for the Cheerilee/Shipping no problems.
Again sorry for all the hooplah after this I shall be taking a long break from trades/sales until life gets less insane,lol >_<
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on November 03, 2012, 08:18:56 PM
Thank you for posting Malicieuse.  I have added your name to the list also.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Bronley on November 04, 2012, 12:05:44 PM
...
Bronely sadly I did PM your package never arrived but I was willing to compensate for the Cheerilee/Shipping no problems.
Yes you did on Oct 27, almost a month after it showed as arriving to you. I replied with:
Quote
Holly crap, it never arrived!?!? You must be cursed or something, I so hope this all turns around for you quick.
Tracking info shows it was "missent", then delivered, on Sep 29th. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9434609699937181942111

Should I initiate a lost package claim on my end?
You have yet to reply to that PM. You also haven't stated if you sent the Cheerilee brushable or not, or if you plan to.
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on November 04, 2012, 08:01:18 PM
Oh wow so sorry I thought my PM went through the other day. Sent again for you.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Stormness_1 on November 04, 2012, 11:48:38 PM
I'm just going to write off the set of four posters. If they arrive, I guess that's a bonus. If anyone has them for sale, PM me, as I'm unable to trade atm due to restraints on my time and getting to the PO.
Title: Re: Trading problem with DJOctaviasymphony
Post by: KaibaGirl007 on November 05, 2012, 02:42:12 PM
I'm still waiting on my half of a trade from DJOctaviaSymphony dating back to August/September.
Title: Re: Trading problem with DJOctaviasymphony
Post by: kakenterprise on November 05, 2012, 02:47:47 PM
I was told my item was being sent back to me a few days ago I'm still waiting for a tacking number.
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on November 05, 2012, 05:40:35 PM
I have added you to the list KaibaGirl007.

Here is the newest list:

cwk123
collectingmylittlepony
kakenterprise
Catlein
Fortress
Bronley
Malicieuse
KaibaGirl007
Title: Re: Trading problem with DJOctaviasymphony
Post by: Malicieuse on November 05, 2012, 10:26:25 PM
Haven't recieved a reply to my last two PM's yet. (I send them before first posting here.)
Since by now i actually obtained the poster i bought from her i would just like a (partial) refund.
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on November 06, 2012, 07:48:19 AM
Hello all again I might have to just make a new post so everyone can see in a new thread but as I stated before my computer completly broke this weekend and I've been borrowing internet when I can(IE friend/library ect) also replied to any PMs that were pending just now. I am still working things out fast as I can with my bank and the overdraft is being fixed this week.

Paypal informed me as well they are almost done taking hold off of my account so I can finish these refunds to those on the list left. To any packages being sent  back out with insurance it will be right after my bank is all sorted and fixed because currently I have no cash atm. Using alot of gift cards sadly to admit.

Thanks again for patient and letting me know who still needs what :)

EDIT- Also CWK did revieve their refund Paypal sent back and was messaged about it I never heard back though. thanks.
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on November 06, 2012, 10:02:40 AM
Thanks for the update.  I will PM cwk123 to confirm that she has received her refund and then mark her off.

But it is not necessary to start a new thread.  I would like to keep everything in one place.
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on November 07, 2012, 12:29:32 PM
I have crossed off cwk123 from the list, as she has confirmed she has received her refund.
Title: Re: Trading problem with DJOctaviasymphony
Post by: kakenterprise on November 10, 2012, 02:40:49 AM
I'd love an update.
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on November 10, 2012, 01:35:28 PM
Giving this a  :bump:
Title: Re: Trading problem with DJOctaviasymphony
Post by: Malicieuse on November 11, 2012, 05:40:32 PM
No refund so far here.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Catlein on November 11, 2012, 09:30:24 PM
No refund on my end yet either.
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on November 12, 2012, 10:37:11 AM
Just sent PM replies to all in this thread. Sorry again as I said have been getting caught back up with things since power outage last week. Still working with everyone on getting things straightened out here I know it's taking time but will definatly make sure everything is put back rightly. Thanks!
Title: Re: Trading problem with DJOctaviasymphony
Post by: KaibaGirl007 on November 15, 2012, 11:45:54 AM
Still no sign of my trade from her or scans of the shipping receipts I requested either. :(
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on November 19, 2012, 11:49:56 AM
Any updates???
Title: Re: Trading problem with DJOctaviasymphony
Post by: kakenterprise on November 19, 2012, 01:58:15 PM
not on my end

*sigh*
Title: Re: Trading problem with DJOctaviasymphony
Post by: Catlein on November 19, 2012, 10:59:41 PM
DJ wanted me to file a claim so that the Paypal process could be sped up. Unfortunately I'm outside my window so waiting again.
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on November 20, 2012, 09:43:13 AM
I am still around when I can get online between working double shifts for the holiday still replying and working to resolve issues left. I am truely sorry and you will all be refunded asap I mean that. Thank you.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Catlein on November 26, 2012, 11:13:20 PM
Bumping this up again. Hope all is well DJ :)
Title: Re: Trading problem with DJOctaviasymphony
Post by: kakenterprise on November 28, 2012, 11:53:57 PM
*waits*
Title: Re: Trading problem with DJOctaviasymphony
Post by: Malicieuse on November 29, 2012, 07:06:06 PM
*waits*

Same here.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Bronley on November 29, 2012, 07:26:35 PM
Would like an update too.

FYI, summary:
Initial trade: MIB Favorite Collection featuring Nightmare Moon ($53 value with shipping) from me for MIB Fashion Style Applejack with bangs. Miss-communication and actually received 3" brushable Playful Pony Applejack with bangs ($12 value with shipping). Both ends received the items though.

2nd trade: 7 ponies ($56 value with shipping) from me for MIB Playful Pony Cheerilee no bangs and $82.88 from her to settle difference. She claims the package never arrived to her (tracking info (https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9434609699937181942111) says "missent" then "delivered" which means sent to the wrong ZIP code's post office then routed correctly after that), I haven't received the Cheerilee or payment yet (no tracking info ever given).

We agreed to dismiss the 2nd trade as a complete loss on both sides, so just looking for $41.06 to settle the first trade.

Most recent PM received on November 06, 2012, 02:56:43 PM
Title: Re: Trading problem with DJOctaviasymphony
Post by: Skeen on November 29, 2012, 09:22:54 PM
Okay, I think I haven't said anything long enough and I'd hate for this to happen to someone else.

A few weeks ago a made a WTB post at another pony board and DJ contacted me to say she had the "items" I wanted but wasn't sure what to ask for them.  I found it odd firstly that she didn't name the ponies in question, but moreso that she, as a newer collector, would just happen to have 2 fairly rare pieces of merch she would be willing to sell.  Just to be sure I wasn't just being paranoid, I asked for pics, which she sent.

The pics bugged me, because they were so very different from each other in "style," and one of them seemed very familiar.  2 minutes on ebay showed me why - she had just taken auction photos and was claiming they were her items.  The auctions were from 2 different accounts in 2 different countries and the familiar one was actually from an auction I was bidding on!

Needless to say that's when she stopped communicating.  If you CAN open a PP case, I'd do it now.
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on November 29, 2012, 10:49:05 PM
 :crazy: Thanks for posting Skeen.
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on November 29, 2012, 10:57:20 PM
Hello all again quick update since I finally got a moment to get on the forums.

Alright so 1) Skeen I understand being wary especially with all the suspicious activity/scamming that has been happening in this community in the last year or so but it does hurt a bit that you make such a claim towards me when I know I haven't be anything but kind/honest with you. You asked for a few rare items and I had said I didn't have any current camera/photos for them but showed you the types you were asking for via Ebay because they were the only photos I could find to verify what generation and style you were indeed looking for. I'm sorry you took it that way

2) I honestly again would not jepordize my standing here after doing many trades/sales since August(why would I purposly give my personal information and stay around trying to be a fan/member just to scam? Seems silly) anyway they did run smoothly until October and I have apologized as much as I canonline and been trying to keep up and fix those left.  My bank is still overdrafted about -$700 and I dont know if they will fix it at all and my Paypal is totally shut down so I've been contacting to see if making a new one would be alright but still poses the question how do I get money for refunds into the new account? I just got a new job 2 weeks ago so I suppose if I have to I'll just be sending checks or cash to those still needing money back.

In any event I will keep in contact until this is all settled and please do come to be and discuss matters before jumping to paranoid conclusions, thank you!
Title: Re: Trading problem with DJOctaviasymphony
Post by: LadyMoondancer on November 30, 2012, 12:54:31 AM
I don't think you should be opening up any more trades until you have cleaned up your previous messes.

I also think that in future you should offer to send your half of the trade or your sale items first (with delivery or signature confirmation to be sure it arrives) before the other party reciprocates.
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on November 30, 2012, 01:04:13 AM
LadyMoondancer: That seems fair. I haven't opened anymore trades/sales at all since the mess and am only trying to figure this all out after I wont be doing much if ever at all anymore selling or buying on forums since it seems to just get confusing. I thought because it was going so well the first few months it would be smooth/easy t keep going but once 1-2 items got snagged the whole sales list went berserk.

Agree'd about sending half first as well wish I'd of thought of that sooner.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Skeen on November 30, 2012, 07:38:10 PM
Hello all again quick update since I finally got a moment to get on the forums.

Alright so 1) Skeen I understand being wary especially with all the suspicious activity/scamming that has been happening in this community in the last year or so but it does hurt a bit that you make such a claim towards me when I know I haven't be anything but kind/honest with you. You asked for a few rare items and I had said I didn't have any current camera/photos for them but showed you the types you were asking for via Ebay because they were the only photos I could find to verify what generation and style you were indeed looking for. I'm sorry you took it that way

2) I honestly again would not jepordize my standing here after doing many trades/sales since August(why would I purposly give my personal information and stay around trying to be a fan/member just to scam? Seems silly) anyway they did run smoothly until October and I have apologized as much as I canonline and been trying to keep up and fix those left.  My bank is still overdrafted about -$700 and I dont know if they will fix it at all and my Paypal is totally shut down so I've been contacting to see if making a new one would be alright but still poses the question how do I get money for refunds into the new account? I just got a new job 2 weeks ago so I suppose if I have to I'll just be sending checks or cash to those still needing money back.

In any event I will keep in contact until this is all settled and please do come to be and discuss matters before jumping to paranoid conclusions, thank you!

::snort::  Paranoid.  Really.  Had you ever said you were sending me reference pics only, I might not have had an issue.  You never said they weren't yours, and you presented them to me as being yours.  Here are our PM's, to refresh your memory:

 
Quote from: DJOctaviaSymphony
Hello just wanted to let you know I have both items you were searing for in your recent post. Just wondered what a good price to sell the both would be? Im a bit bad at just picking a price but willing to work with you, thanks!

 
Quote from: Skeen
Plush Honeycomb and Applause Firefly? Awesome! Can I see pics? That will help determine price.  Thank you!

Quote from: DJOctaviaSymphony
Sure here are photos of them just let me know what you think is fair, thanks!

edit: seems wont let me attach my images could I email them? thanks!

Quote from: Skeen
Sure, you can try (my email address) or you could just link to your photobucket.

Here is the entirety of the text in your email:

Quote
Here you go.  :)

Attached were the 2 auction photos.  I replied and asked you for additional pictures.  Then I PM'ed you on the TP a few days later because I had not heard back from you:

Quote from: Skeen
Hadn't heard back from you. Do you have pics of the other side of Honeycomb?



So, please show me where I missed that you said you didn't have photos of your own items.  I guess it's paranoid of me not to have read what isn't there?  Or when my attemps to reach you have gone unanswered? 
Title: Re: Trading problem with DJOctaviasymphony
Post by: NoDivision on November 30, 2012, 08:27:20 PM
I am with Skeen on that - if I had gotten those messages with the pictures I would assume they were your own pictures of your own items - you even said "my images" in one of the messages. I can't imagine any other way youe messages could have been interpreted.  So to then see those same pictures on ebay and find out they weren't yours would have made me very concerned as well. Even if you weren't trying to deliberate scam her, the way you presented the pictures was definitely misleading.
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on December 01, 2012, 07:40:43 AM
Alright quick reply here but right now it's basically your word against mine and I rather not have extra drama when there's enough going on online and in reality. Sorry you think bad of me other than that I am not sure what else to do/say.

Otherwise I will keep my end of the agreement and keep to fixing errors left on the list in this forum. Thanks.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Vintergatan on December 03, 2012, 01:40:19 AM
Sending other people's pictures to those who inquire about your items is a huge no-no and that should be quite obvious, especially when the goal was to determine the selling price of said items. it is an especially dubious move after all the troubles you've already had, so I don't really think the issue here is your word against Skeen's.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Malicieuse on December 05, 2012, 11:30:20 PM
Still waiting...It has been more than 2 months since this thread started...
Title: Re: Trading problem with DJOctaviasymphony
Post by: kakenterprise on December 06, 2012, 04:58:40 PM
Still waiting...It has been more than 2 months since this thread started...

Same... 
Really you cant get $5.00 from you job to send my item back. I'm tired of waiting nothings happening.
I know I lost shipping on this + the item cost...

Title: Re: Trading problem with DJOctaviasymphony
Post by: tulagirl on December 06, 2012, 11:41:41 PM
I am confused why is it taking two months and still people do not have their issues resolved?  What is the hold up?
Title: Re: Trading problem with DJOctaviasymphony
Post by: Maniah on December 07, 2012, 07:18:16 AM
Is this this months flavor of "scammer"? Everything I have seen here looks super fishy to me. Reminds me of that big hullabaloo a while back with that other scammer who swindled a lot of people out of money for the SDCC Grey Pegasus, among other ponies.
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on December 07, 2012, 07:48:21 PM
As I said before and will say again this was no kind of "scam"
a few transactions just ended up very confusing/arrived late or didn't arrive and need refunds. The only thing that's been standing in the way of finishing my refund list is my overdrafted bank account and Paypal account.

Still trying my hardest for those left, thanks.
Title: Re: Trading problem with DJOctaviasymphony
Post by: LadyMoondancer on December 07, 2012, 10:17:24 PM
Why don't you start a new bank account with a different bank and start sending back refunds via postal money order?  (For people in the US, anyway.  For international people they might have fees cashing a US money order.)  Postal money orders can be bought, and also cashed, at any US post office.  They are legal to send through the mail.
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on December 07, 2012, 10:42:16 PM
^ That's a good idea acually. I can try it since every ther option is failing :( Thanks.
Title: Re: Trading problem with DJOctaviasymphony
Post by: FantasticFirefly on December 07, 2012, 11:12:50 PM
if you need to refund any Canadians, I think USPS still makes one that is cashable at most CanadaPost outlets too, (pink/rainbow, not the green ones). We can also cash them at the bank as well. I used to get them all the time as payment from US customers without issue- this was years ago however, so I am unsure if they've changed at all.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Eskara1862 on December 08, 2012, 01:57:40 AM
Why don't you start a new bank account with a different bank and start sending back refunds via postal money order? 

I know I'm not really involved in this, but I'm going to stick my nose in anyway. I have several years of banking experience and can give a little insight on the matter.

If DJOctaviaSymphony is a repeat overdrafter or has had an overdraft for a long time, no other bank will open an account. There is a banking system that all "risky" accounts are reported to so other banks know not to open accounts for them.  If you are overdrafted by $700, any other bank you go to will says "Sorry, we can't open an account for you until you pay off Bank XYZ for the overdraft." As a former banker, I can assure you that this happens more often than you would think.

Any paychecks that get deposited into the new account will most likely be taken by the bank to cover the overdraft. And, they probably won't cash any checks unless a certain percentage goes towards the overdraft. Once a $700 hole is dug, it's very difficult to get out of.

DJOctaviaSymphony, have you gone to your local branch manager and explained your situation? Sometimes, if you have a good manager, they can stop the daily overdraft penalties.  You can set up a payment plan to get the overdraft taken care of instead of having everything you deposit being taken from you. They don't want to close out your account due to overdrafts because they don't want to loose you as a customer. They want to see that you are serious about repaying them.  I can't stress enough how important communication with your bank is in this situation. If you don't keep in touch with them, your accounts will likely be closed and sent to collections if this goes on for much longer. Sorry to sound all dooms-day about this, but this is what I've experienced multiple times at my bank.

I wish you all luck in getting your refunds and such straightened out. And good luck with getting your accounts repaid, DJOctaviaSymphony.  I've seen what a headache it can be and sincerely hope you have a bank that will work with you.
Title: Re: Trading problem with DJOctaviasymphony
Post by: StoryDreamer on December 08, 2012, 02:00:23 AM
I'll actually attest to this too. I had a coworker who didn't have a bank account because of those reasons.
Title: Re: Trading problem with DJOctaviasymphony
Post by: kakenterprise on December 17, 2012, 06:54:10 PM
Checking in as it's been over a week.
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on December 17, 2012, 10:32:48 PM
I seriously hope this can be resolved soon.  It's getting a little ridiculous.
Title: Re: Trading problem with DJOctaviasymphony
Post by: NoDivision on December 18, 2012, 08:33:40 PM
I seriously hope this can be resolved soon.  It's getting a little ridiculous.
*sigh* Yeah. I feel so bad for these people who are still waiting. *hugs*
Title: Re: Trading problem with DJOctaviasymphony
Post by: lovesbabysquirmy on December 19, 2012, 01:22:22 AM
I hope that things can be resolved swiftly!  :( 
Title: Re: Trading problem with DJOctaviasymphony
Post by: Ringlets on December 20, 2012, 01:54:37 AM
I seriously hope this can be resolved soon.  It's getting a little ridiculous.

I hope so too! :(
Title: Re: Trading problem with DJOctaviasymphony
Post by: Icecrystalline on December 20, 2012, 04:29:08 PM
It's so sad that this has gone on for so long, I've read all the pages, and I just wanted to say I hope it all works out for all of the members involved.
Title: Re: Trading problem with DJOctaviasymphony
Post by: LadySatine on December 21, 2012, 02:06:36 AM
Well I'm going to throw in my share. We did have a trade going, but I ended it two weeks ago because of this thread. I was going to make her a custom for some G4s. I had to remind her a couple times what we were trading for, it was like she didn't save our conversations or something. So keeping one eye on this thread, I decided to break off the trade, which I've never done before. She was totally cool with it though, and I wished her luck with getting all this resolved.
Title: Re: Trading problem with DJOctaviasymphony
Post by: ClosetAvalanche on December 21, 2012, 02:54:33 AM
Well I'm going to throw in my share. We did have a trade going, but I ended it two weeks ago because of this thread. I was going to make her a custom for some G4s. I had to remind her a couple times what we were trading for, it was like she didn't save our conversations or something. So keeping one eye on this thread, I decided to break off the trade, which I've never done before. She was totally cool with it though, and I wished her luck with getting all this resolved.

I've been following the thread to, but haven't said anything. However, if she has all these people's money tied up, making more trades/sales should be the last thing on her to do list. I mean if you have money to ship, then it should be going towards thier refund.
Title: Re: Trading problem with DJOctaviasymphony
Post by: NoDivision on December 21, 2012, 06:13:24 AM
Well I'm going to throw in my share. We did have a trade going, but I ended it two weeks ago because of this thread. I was going to make her a custom for some G4s. I had to remind her a couple times what we were trading for, it was like she didn't save our conversations or something. So keeping one eye on this thread, I decided to break off the trade, which I've never done before. She was totally cool with it though, and I wished her luck with getting all this resolved.

I've been following the thread to, but haven't said anything. However, if she has all these people's money tied up, making more trades/sales should be the last thing on her to do list. I mean if you have money to ship, then it should be going towards thier refund.
I agree with this. Didn't she say she wasn't going to enter into any more trades until everything what straightened out? :\
 
Title: Re: Trading problem with DJOctaviasymphony
Post by: LadySatine on December 21, 2012, 12:29:54 PM
In her defense, we started the trade before this thread was started. But I get what you're saying, hopefully nobody else was trading with her.
Title: Re: Trading problem with DJOctaviasymphony
Post by: octocorn on December 21, 2012, 03:38:59 PM
We had been messaging before this thread because she was going to buy a pony from me, but then dropped communication so it didn't happen.  However after this thread was started she was mailing me about trades with other people like she couldn't remember what our transaction was about like LadySatine said. I hope this works out for all involved.. for this not to have been resolved after 3 months is crazy.
Title: Re: Trading problem with DJOctaviasymphony
Post by: CrystalSnowflake on December 22, 2012, 01:51:12 AM
I just now am seeing this thread. I too am waiting for a refund on items I have never received. It has been more than 4 months since I originally paid. Paypal won't accept a claim for it so I can't even get my money back that way. If it was 10$ I would just let it go but it's 30$ which is a considerable amount.
I really just want to have this whole thing resolved.
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on December 22, 2012, 11:01:51 AM
I added your name to the list CrystalSnowFlake  :)

collectingmylittlepony
kakenterprise
Catlein
Fortress
Bronley
Malicieuse
CrystalSnowFlake
Title: Re: Trading problem with DJOctaviasymphony
Post by: amylynnamylynn on December 27, 2012, 04:02:43 AM
Please add my name as well.  Unfortunatly I did not see this thread.  DJOctaviasymphony contacted me for a blind bag trade on November 12.  I traded 3 blind bags from the Pinkie Pie and friends set for 3 wave 5 blind bags.  I sent out my side and she confrimed that they arrived.  I received nothing.  On December 7th I contacted her asking if there was a problem and did not get a reply.  It's really unfortunate that there's a good number of us that have been stiffed.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Maddie on December 27, 2012, 05:29:19 AM
Wow, I haven't traded with DJ, but I have followed this thread. It's a shame to see that it's gotten to this level and so many people were involved. I'm surprised she has not posted since it says she's been logging on.
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on December 27, 2012, 10:36:45 PM
I have added you amylynn.  Updated list below:


collectingmylittlepony
kakenterprise
Catlein
Fortress
Bronley
Malicieuse
CrystalSnowFlake
amylynnamylynn
Jemofirongate
UKPonyCon

*updated 12/29*
Title: Re: Trading problem with DJOctaviasymphony
Post by: Corona on December 28, 2012, 12:01:46 AM
I guess I'm one of the few that got what I paid for, yikes.

I bought the four Friendship is Magic Walmart posters and had them sent to my college before I moved in. When I got to college about a week or two later the posters were waiting for me in the campus mailroom.

She was polite and I got responses very promptly. I really hope everything gets resolved, that list is pretty crazy.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Jemofirongate on December 29, 2012, 10:11:23 AM
I guess you can add me and ukponycon too  :huh:

I bought 2 calendars which is no big deal but in my capacity as treasurer for ponycon bought a large quantity of posters costing about 130 dollars with shipping and we have seen nothing and no refund.

Its way past the deadline for paypal and all we have had are excuses and problems. I can understand having problems on one transaction but soo many? It defies credibility. :shocked:
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on December 29, 2012, 10:18:13 AM
Hello again all so sorry been trying to catch up after the holidays were over. Anyway, Jem I did reply to your last email about the transaction weeks ago and never heard back so I didn't know what was going on at that point. All you have/had to do was ask what was going on?

In any event I'm in the middle of moving a city over on Jan 2nd and after that will be more available to come sort all the rest of this out. My bank sent my overdraft to collections and not I'll most likel;y be going to court for that because I don't have $600 right now. My current retail job is about 14 hours a week and Im in negotiations for a new receptionist job that pays well at my new location so really hoping that goes through. I have contacted Paypal various times about making a new account since my old one was put on hold permanatly telling them I have quite a few customers I owe refunds to. Still waiting to here back and I don't want to overly harass them since they arn't too friendly over the phone to begin with. Will be keeping updates.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Jemofirongate on December 29, 2012, 10:32:52 AM
DJ, thank you for staying in touch with this thread - many sellers with problems just hide away, so your diligence is commendable :-)

I did receive your last message, yes, but I am confused as to what you were waiting for from me - I can't do anything, I am waiting for my (and UK Ponycon's!) refund from you! ;)

Thanks for the update on the current situation but what I don't understand is - where did it all go wrong in the first place? and for so many people?


Jem :)

Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on December 29, 2012, 10:49:39 AM
 :hug: Jem  I added you and the Con to the list above.
Title: Re: Trading problem with DJOctaviasymphony
Post by: cloud_weaver on December 29, 2012, 03:37:54 PM
I just spent the morning reading all these pages and want to send my sympathies out to all parties involved.  I do want to say though I'm very impressed with DJOctaviasymphony for not simply writing off this thread and the pony community. 

I've have problems with bank accounts before (not in the pony community, but in my day-to-day life) and know how frustrating those fees get, especially when they start stacking against you and there's really no way to pay them off, let along pay back the money that you owe.

Here's a thought, I'm not sure all parties will be pleased with this option, but it might work.  What if those who had traded DJ ponies want them back -  could they not just send a couple of $$ cash to have the ponies returned to them?  I know if may put them out a few dollars, but if it saves them a larger loss in the long run, it might be worth a shot.  And if it's cash, she doesn't have to risk her bank or paypal taking it.

The only thing would be that DJ would have to be very upfront about receiving the mailed money.

Anyway, just a thought.  (don't harp on me, just trying to help - I know it's not ideal)
Title: Re: Trading problem with DJOctaviasymphony
Post by: lovesbabysquirmy on December 29, 2012, 03:41:31 PM
*huggles to all involved*  I hope this is able to be resolved soon!  It's so easy to get overwhelmed with trading and selling and buying on here if you aren't careful.  And yes, bank issues are a &%@(@ when Paypal's involved. 
Title: Re: Trading problem with DJOctaviasymphony
Post by: DJOctaviaSymphony on December 29, 2012, 08:51:07 PM
Thank you all again for being so patient and kind. I am always more than willing to keep up as much as I can on here and discuss until everything is settled and wouldn't ever just dismiss it because I think of it as what if it had happened reverse to myself? I have had a package or two get lost or was wrong item before and that was frustrating enough.

I am definatly up for any ideas and trying to come up with a few more myself. Would not be opposed at all to returning all items sent or whatnot. I really wish there was a better alternative to Paypal :(
Title: Re: Trading problem with DJOctaviasymphony
Post by: LadyMoondancer on December 30, 2012, 06:32:59 AM
Once they send the $600 to collections that should clear up your bank account so you can deposit money in it again, correct?  That is how it worked when I had to deal with collections in a previous job.
Title: Re: Trading problem with DJOctaviasymphony
Post by: cricket on December 31, 2012, 12:41:52 AM
Unfortunately the account will most likely be suspended until the collection is paid.  Even after it is cleared up the bank has the option to close the account and not allow access to it anymore.  I work for a credit union and that is our policy.  While in collection the bank is still out the money.  Once it's cleared up the risk is still there for it to happen again and closing the account will limit that possibility.  Hope this all gets sorted out soon!
Title: Re: Trading problem with DJOctaviasymphony
Post by: Maddie on December 31, 2012, 06:19:05 AM
It's been a while since I've looked through this thread completely but has someone mentioned using money orders? Money orders are not expensive usually, you can confirm if the person received it or not and possibly just send a few at a time as you have the money to pay them back.
Title: Re: Trading problem with DJOctaviasymphony
Post by: LadySatine on December 31, 2012, 03:23:58 PM
I don't think that has been brought up mad, I'm sure she will appreciate the suggestion. It's a very good one!
Title: Re: Trading problem with DJOctaviasymphony
Post by: babylofty on December 31, 2012, 04:11:02 PM
Here's the problem with that: If DJ doesn't have the money to pay back collections, she doesn't have the money to refund people here in any way, shape, or form.  Collections has the right to go in and start draining directly from her paycheck, if she is currently employed, until the debt is paid in full.  They are absolutely ruthless.

Honestly, DJ, I'm glad you're keeping in contact, but you're in a mountain of financial trouble here, and unfortunately, this is going to haunt you for some time.
Title: Re: Trading problem with DJOctaviasymphony
Post by: lovesbabysquirmy on December 31, 2012, 05:33:20 PM
Unfortunately, yes, if a bank account is reported to collections, it can take a long time to undo the mess. 

All we can do is be patient and encourage the OP as she makes progress.  *pony hugs*  Don't give up; it's a completely solvable issue!

I'm sorry this has been such a learning curve for a new collector - ponies are supposed to be fun.  At least you've learned to take things slower and not get involved in too many transactions than you can handle.  If you've got 14 PMs about trading ponies, and can only send out 4 at a time, then don't commit yourself to those 14 people.   There's always another pony next time.  ;)  And yes, you've got to have the money hanging around in your bank account for over a month, as Paypal's claim window is 45 days.  So selling things for needed money is not advisable with Paypal - for reasons the OP is now experiencing.  :(
Title: Re: Trading problem with DJOctaviasymphony
Post by: LadyMoondancer on January 01, 2013, 12:43:36 AM
Collections has the right to go in and start draining directly from her paycheck, if she is currently employed, until the debt is paid in full.  They are absolutely ruthless.


This is not true, UNLESS the debt collector sues you for access to your bank account, which they probably won't if you arrange some payment plan.  Even if they do get access it would be unusual for them to take 100% of the money.

Going to collections may not be entirely bad as they have the right to NEGOTIATE with you, which means you are often able to knock down the amount you actually have to pay.  ("I can't pay you $600, but I can pay you $400 split over four months" or whatever.)  They're often willing to do this because they "bought" the debt at way less than the amount it's actually worth ($600), so they can make a profit without getting the full $600.  As for the bank, at this point they know they will never get their full $600 back--because the debt collector is going to take a big share of any money that you pay.   Let's say you did pay the $600, they might only get $300 back.   They have given up on that.

DJOctaviaSymphony, here's a link about your rights regarding collections:

http://www.consumer.ftc.gov/articles/0149-debt-collection
Title: Re: Trading problem with DJOctaviasymphony
Post by: kakenterprise on January 01, 2013, 03:22:58 PM
I am definatly up for any ideas and trying to come up with a few more myself. Would not be opposed at all to returning all items sent or whatnot. I really wish there was a better alternative to Paypal :(

I'd be more than happy to have my item returned with tracking.  I've stated before that this is more than an acceptable solution.

An alternative would be post office money orders.
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on January 01, 2013, 05:31:12 PM
ATTENTION: Please read:

http://mlparena.com/mlp/index.php/topic,318699.0.html

I am trully sorry for all those involved  :hug:
Title: Re: Trading problem with DJOctaviasymphony
Post by: ClosetAvalanche on January 01, 2013, 05:41:20 PM
sigh... how disgusting.

It seems like she was stringing everyone along so that they were outside the 45 day limit.

If you paid by credit card you can try doing a charge back.

I'm so sorry for everyone that lost something :(
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on January 01, 2013, 05:43:00 PM
You took the words, right out of my mouth CA.  It is disgusting!
Title: Re: Trading problem with DJOctaviasymphony
Post by: kakenterprise on January 01, 2013, 06:21:22 PM
What a turd in the punch bowl.   Ill be looking into legal actuion if my items not returned ASAP.  Thanks again for finally outing her.  What dose not make sence to me is that she had a chance to walk away with more of my items but she settled on the one thankfully.
Title: Re: Trading problem with DJOctaviasymphony
Post by: Eskara1862 on January 01, 2013, 07:32:56 PM
Well, looks like it could be time to bring up this link again: Internet Crimes Complaint Center (http://www.ic3.gov/default.aspx)  The IC3 is a division of the FBI. Filing a complaint with them will guarantee action will be taken. This is Ponyadore/DJOctaviaSymphony's second scam session with us. There is every reason to believe the second time was done with malicious intent, especially when she was offering to sell/trade items and using photos stolen from auctions.

If you are missing money or items from her, I highly recommend you file with the Internet Crimes Complaint Center.
Title: Re: Trading problem with DJOctaviasymphony
Post by: ponylady on January 01, 2013, 07:36:19 PM
Great link Eskara!  I would assume with this being her second offense, something can be done.

If anyone is going to file which I advise also that you do and you need her persoanl information, please PM me.