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TCB => Trader & Shipping Support => Topic started by: Sarah-Bee on March 03, 2012, 03:37:04 AM

Title: Greek Ladybird with the wrong head! ~ resolved!
Post by: Sarah-Bee on March 03, 2012, 03:37:04 AM
Have you seen this thread in the Nirvana forum?  http://mlparena.com/mlp/index.php/topic,289104.0.html (http://mlparena.com/mlp/index.php/topic,289104.0.html)


Well I'm the idiot who bought her! I didn't see the thread til today and I didn't notice anything wrong with the pony (aside from the marks and symbol-fade which I was ok with) but it's so obvious now that I've seen that thread!


I'm absolutely kicking myself! I only paid yesterday though and the seller hasn't marked her as despatched or provided any tracking info. It's a shop as well so it might not even be open at the weekend so fingers crossed they haven't done anything with her yet.

I've emailed the seller and politely told them what's going on and that I would like my money back.


I just needed to tell someone here, I'm so upset. Joe was going to buy her for me for my birthday, she's my grail, and now I've found this out. I'm gutted. And so stupid!


I know what I need to do, await the seller's response and take it from there re potential claims with paypal, I just needed support in the form of hugs and good luck please if you don't mind. :(


Sarah xx
Title: Re: Greek Ladybird with the wrong head!
Post by: ponylady on March 03, 2012, 05:01:40 AM
*sigh*  I am sorry. :hug:   Has it been actually confirmed it is the wrong head?
 
I know nothing about Greek's except I worked for one for 10 years.  :P
 
I took a peek at his store and feedback and it doesn't look like he deals in ponies much just old toys so he may not have known.  I do hope he gets back to you and you can work it out.
Title: Re: Greek Ladybird with the wrong head!
Post by: Sarah-Bee on March 03, 2012, 05:16:21 AM
That's what I thought ponylady, that he doesn't know, because he deals with Greek collectables in general rather than ponies.

It's the general concensus in the Nirvana forum that it's the wrong head and it looks pretty obvious now it's been pointed out.

I've calmed down a lot since I posted and will just deal with it one step at a time. I'm still awaiting a response but it hasn't been long since I emailed and as it's a shop they might not even do business today so I shall wait til Monday and act further then if I've had no reply.

Thanks for the hug, much needed! lol xx
Title: Re: Greek Ladybird with the wrong head!
Post by: lovesbabysquirmy on March 03, 2012, 06:40:19 AM
I hope that this works out for you - how terrible that you feel misled about the auction!  :(  I hope that the seller didn't realize that a different head had been put on the pony - if they have already sent it, you could probably argue for a partial refund.  Sadly I think the Greek sellers do far more research than we give them credit for while they are selling "Collectible Toys".  But think positively...  *pony hugs*
Title: Re: Greek Ladybird with the wrong head!
Post by: hokuspokus on March 03, 2012, 07:12:57 AM
Don't feel like an idiot :hug: You are NOT!
To speak for myself, i would have never seen it if it wasn't pointed out. That's not stupid. It wasn't that obvious if you ask me, so it could happen to a lot more people.
Besides, who'd expect a different head on a pony?!

I think a was too quickly with my response in the other thread about this. I'm sure the seller did not known, as he's not specifically into ponies. He might have found it like this at a fleamarket or whatever.

Hope it gets all worked out! And don't judge yourself so harsh ;)
Title: Re: Greek Ladybird with the wrong head!
Post by: Sarah-Bee on March 03, 2012, 03:24:16 PM
Thank you for the kind words and support. He has already sent her but has said if I'm not happy when she arrives that we will work it out. He's very nice and seems genuine. He says she was this way when he found her with some other ponies and I do believe him. I'll keep you posted but for now I'm just waiting for her to arrive. You never know I might just fall in love with her when I see her but she's my grail... I kinda feel like I won't be happy that the pony I always wanted the most is only half the actual pony!
Title: Re: Greek Ladybird with the wrong head!
Post by: saply on March 03, 2012, 07:08:00 PM
I honestly still can't tell the difference, even after having it "pointed out", so you definitely aren't an idiot. xD I sure hope everything gets worked out!
Title: Re: Greek Ladybird with the wrong head!
Post by: Ringlets on March 03, 2012, 07:12:58 PM
*huggles*  :hug:  :hug:  :hug:  Aww hun! I understand why you are disappointed, but it really doesnt look so bad, and it wasnt that easy to spot either. Thankfully the seller seems willing to work things out with you, and maybe  if you decide you like her when she arrives, you could get a partial refund instead of returning her? :)
Title: Re: Greek Ladybird with the wrong head!
Post by: Icecrystalline on March 04, 2012, 02:26:01 AM
Awww sweetie I'm so sorry! And you are NOT an idiot! I had no idea either! I hope you and the seller can work something out! xxx
Title: Re: Greek Ladybird with the wrong head!
Post by: Sarah-Bee on March 04, 2012, 02:36:58 AM
(also posted in Nirvana)

Thanks everyone for the support and suggestions, I love the people here, you're all fab!! :) :hug: :lovey:

I'm so relieved he's willing to work things out with me and I will take a look at her and then decide what to do :)

Thank you again

Love, Sarah xxxxx
Title: Re: Greek Ladybird with the wrong head!
Post by: kCherry on March 04, 2012, 07:10:31 AM
Aww, Hun!! :hug: What a dilemma! I did happen to see the thread in Nirvana, and I honestly meant what I posted; I'd still have her, personally. I collect Nirvana and had to really look for the differences between the two pictures that were provided by Yum-Yum.  (And other than the head tilt I still don't see any major difference! :P ) So, you certainly shouldn't feel bad about bidding!! :hug:

  I'm happy to hear that your seller is going to work with you! Do keep us posted on the situation. Knowing that her head could be swapped, but that she could also be one of those factory-made odd-balls, I'm personally very curious to know more about this pony.
Title: Re: Greek Ladybird with the wrong head!
Post by: Sarah-Bee on March 04, 2012, 09:10:05 AM
I never though of that Cherry! If her head is glued factory-style that would actually be pretty cool! I will certainly keep you all posted xx
Title: Re: Greek Ladybird with the wrong head!
Post by: little.fox on March 07, 2012, 09:00:51 AM
Good luck!
Title: Re: Greek Ladybird with the wrong head!
Post by: Ringlets on March 07, 2012, 06:05:49 PM
I never though of that Cherry! If her head is glued factory-style that would actually be pretty cool! I will certainly keep you all posted xx

As far as I know, the Greek ponies did not have their heads glued on at the factory(at least none of mine have glued heads although they are original ),  but it is still possible that she is an odd-ball, so dont be disappointed if the head isnt glued  ;)
Title: Re: Greek Ladybird with the wrong head!
Post by: Sarah-Bee on March 09, 2012, 05:12:35 AM
Well she's definitely had a head-swap! It's blatently obvious now she's here. I've emailed the seller to see if he would accept $150 for her but even then I'm still leaning more towards returning for a full refund. I'll let you know what he comes back with xx
Title: Re: Greek Ladybird with the wrong head!
Post by: kCherry on March 09, 2012, 07:36:15 AM

Well she's definitely had a head-swap! It's blatently obvious now she's here. I've emailed the seller to see if he would accept $150 for her but even then I'm still leaning more towards returning for a full refund. I'll let you know what he comes back with xx

  Well, darn!! I hate to hear that!! If she isn't what you wanted I think I would just ask for a return and be done with it; especially since she was supposed to be a gift. ;)

  Regardless, I hope that you can get it all sorted with ease!! Keep us posted!!
Title: Re: Greek Ladybird with the wrong head!
Post by: lovesbabysquirmy on March 09, 2012, 07:44:23 AM
Now the question is, did the seller knowingly put it up for auction with a different head at a high starting price or did the auction skyrocket to 4 digits while everyone bid wildly?  Let us know how they respond.  :(
Title: Re: Greek Ladybird with the wrong head!
Post by: ZettaMomo on March 09, 2012, 07:58:00 AM
Ouch! I am sorry to hear about that. I would be asking for a refund, especially if it is obvious that she had a head swap. Like others have mentioned you could use the money to buy a different Ladybird that is in better condition.

I am really curious if the seller even knew if her head was swapped or not. Even if they did know they probably wouldn't admit it..
Title: Re: Greek Ladybird with the wrong head!
Post by: Sarah-Bee on March 09, 2012, 08:28:54 AM
I think the seller genuinely didn't know as he deals in Greek collectables rather than ponies and he seemed very honest. I just hope he doesn't prove me wrong and not reply to me as I've had nothing yet!

Title: Re: Greek Ladybird with the wrong head!
Post by: lovesbabysquirmy on March 09, 2012, 10:37:10 AM
Still, let us know how it goes!  *crosses pony hooves for best of luck*
Title: Re: Greek Ladybird with the wrong head!
Post by: Sarah-Bee on March 09, 2012, 11:53:13 AM
Luna suggested in the Nirvana forum that he may have the head on another pony being as he obtained Ladybird in a lot so I have asked about this but before I came back on here he had replied and said he would take $250 or that I could return her. He was really very nice and I do believe he genuinely didn't know about this, he's probably gutted he thought he had a rare expensive pony that was going to fetch him a fortune :P  But anyways, I digress. I can't and won't pay $250 for her, so I politely declined his offer and told him I'd send her back tomorrow.

I did just email him again to ask him to check for other pink pony heads though!  It's a long shot as he may have already sold any others, he only had one other for sale when I bought Ladybird, but worth asking for sure!

I'll let you know, but unless he is lucky and finds her head then she's back on her way to Greece tomorrow.

I've asked him to state in the auction if he relists about the switched head and told him that the community is aware of her so he should be honest 

I really hope he relists her and someone else who is happy with a  head-switched Ladybird buys her for a fair price because she is so cute! But Ladybird is my ULTIMATE grail and I can't just settle. I would've been fine with her NDS pen marks and symbol rub... but not this.

Thanks again for the advice and support.

Sarah xx
Title: Re: Greek Ladybird with the wrong head!
Post by: Ringlets on March 09, 2012, 06:02:16 PM
 I'm so sorry to hear she isnt what you wanted, but at least you can send her back for a full refund . It would be awesome if he actually had her real head on another pony , but if not, save your monies, and another Ladybird will come along for you :hug:  its best to go with what will make you happy
Title: Re: Greek Ladybird with the wrong head!
Post by: Sarah-Bee on March 19, 2012, 07:44:55 AM
Just a little update:

I just checked my tracking info and Ladybird (or Ladycandy? Cottonbug? :P ) is back in Greece, in Athens awaiting processing for delivery to the seller :)

I emailed him to tell him this and he replied to say he will refund as soon as he gets her, so at least it's all looking positive.
Title: Re: Greek Ladybird with the wrong head!
Post by: ponylady on March 19, 2012, 08:28:52 AM
That's good new Sarah-Bee.  I am honestly glad to hear he was so willing to work with you, especially with the amount of money that was involved.
 
Keep us posted about the refund.  :)   
Title: Re: Greek Ladybird with the wrong head!
Post by: Sarah-Bee on March 19, 2012, 11:49:50 AM
Refund received! :D

He is a very genuine seller, I have left him positive feedback because I can tell he really didn't know about the head swap and has been so good about sorting it out bless him!

Just be aware of her if he does relist guys ;) Some of you have expressed an interest in her which is great, I do hope he lists her at a low price so she can go to a collector!

Thanks for being there for me through this, was a bit scary with the amount of money involved!

Sarah xx
Title: Re: Greek Ladybird with the wrong head! ~ resolved!
Post by: lovesbabysquirmy on March 19, 2012, 12:27:49 PM
SO glad to hear that it went so well!  :D
Title: Re: Greek Ladybird with the wrong head! ~ resolved!
Post by: Ringlets on March 19, 2012, 06:32:02 PM
I'm really glad that he was genuine and he gave you the refund without any issues  :hug:  :happy:  :cheer:  Heres hoping you find your grail soon hun!  and  hopefully LadyCandy/Cottonbug will find a new home too  :)
Title: Re: Greek Ladybird with the wrong head! ~ resolved!
Post by: kCherry on March 20, 2012, 07:29:25 AM
Fantastic news!!! Hooray for Awesome eBay sellers!!!! :cheer: Thanks for letting us know that all went well!!! :hug:
Title: Re: Greek Ladybird with the wrong head! ~ resolved!
Post by: RockinPrettyBeats on March 24, 2012, 05:30:58 AM
Good to hear. Hopefully someone will bump this thread if he relists without mentioning the head swap.
Title: Re: Greek Ladybird with the wrong head! ~ resolved!
Post by: kCherry on March 24, 2012, 05:45:04 AM
He has relisted her and has made proper corrections to the listing, so no worries! :)
Title: Re: Greek Ladybird with the wrong head! ~ resolved!
Post by: Sarah-Bee on March 28, 2012, 05:09:23 AM
Aw someone bid on her but she's now been relisted again :( I guess the buyer didn't read the auction properly and didn't go through with the sale :/ Poor Cottonbug, I hope someone buys her!

Ug, I want her back now :P (not for that price though :P )
Title: Re: Greek Ladybird with the wrong head! ~ resolved!
Post by: ponylady on March 28, 2012, 05:56:06 AM
I'm starting to feel sorry for the old gal. :(   
 
I do hope she eventually finds a new home!
Title: Re: Greek Ladybird with the wrong head! ~ resolved!
Post by: kCherry on March 28, 2012, 06:05:58 AM
Cottonbug! :P

I'd love to have her, too, but I don't have a couple bills for ponies, att. XD
Title: Re: Greek Ladybird with the wrong head! ~ resolved!
Post by: Sarah-Bee on March 28, 2012, 07:12:51 AM
I want him to relist her auction-style, starting low, then to be honest, he can send her back to me ;) For the right price of course, but I doubt he would do that, I offered him $150 and even that was more than I wanted to pay but he wouldn't let her go for that
Title: Re: Greek Ladybird with the wrong head! ~ resolved!
Post by: lovesbabysquirmy on March 28, 2012, 11:46:01 AM
I want him to relist her auction-style, starting low, then to be honest, he can send her back to me ;) For the right price of course, but I doubt he would do that, I offered him $150 and even that was more than I wanted to pay but he wouldn't let her go for that

Well... he'll probably be waiting a long long time.  I can't imagine anyone paying NM value for her with the switched head.   Sadly, it's not something that non-collectors would think was even an issue...  It's very frustrating since the seller probably realizes that he COULD sucker someone for the money so he's likely waiting for the highest offer he's going to get.

 Apologies, Hun. I'm just having fun pushing wrong buttons at the moment and you are apparently my victim for the moment! XD
~Cherry
Title: Re: Greek Ladybird with the wrong head! ~ resolved!
Post by: kCherry on March 28, 2012, 01:42:35 PM
Yayyyy!! I CAN hit the right button!!! XD

It's very frustrating since the seller probably realizes that he COULD sucker someone for the money so he's likely waiting for the highest offer he's going to get.

  I dunno, he strikes me as a pretty honest seller. As a collector who knows she'll never own a 'legit' Ladybug, I'd happily pay $250 for 'Cottonbug' if I had the means. I think she's worth that.
Title: Re: Greek Ladybird with the wrong head! ~ resolved!
Post by: lovesbabysquirmy on March 28, 2012, 02:04:19 PM
Yayyyy!! I CAN hit the right button!!! XD

It's very frustrating since the seller probably realizes that he COULD sucker someone for the money so he's likely waiting for the highest offer he's going to get.

  I dunno, he strikes me as a pretty honest seller. As a collector who knows she'll never own a 'legit' Ladybug, I'd happily pay $250 for 'Cottonbug' if I had the means. I think she's worth that.

That is why I am very glad he IS being honest - he certainly COULD take that knowledge and use it to his benefit and not the buyers', but he is doing the right thing.  :)  Bleh... that's what I really meant! 
Title: Re: Greek Ladybird with the wrong head! ~ resolved!
Post by: partypony566 on March 29, 2012, 06:04:14 AM
I honestly still can't tell the difference, even after having it "pointed out", so you definitely aren't an idiot. xD I sure hope everything gets worked out!

I can't either :blush: Although everyone else can so I am assuming it's definitely the wrong head! I just wouldn't have a clue myself >.<

I am sorry this has happened to you Sarah-Bee :( :hug: I hope you manage to resolve the situation asap!
Title: Re: Greek Ladybird with the wrong head! ~ resolved!
Post by: RockinPrettyBeats on March 29, 2012, 09:28:09 AM
Maybe someone will eventually buy her :-)

Or maybe after a while he'll just want to get rid of her and will lower the price. There's still hope for the mismatched pony!
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