The MLP Arena

Pony Talk => Off Topic => Toy Box & Games Cupboard => Topic started by: sailorstitch on March 17, 2017, 07:20:34 PM

Title: Problems with my 3DS
Post by: sailorstitch on March 17, 2017, 07:20:34 PM
So yesterday I was playing Disney Magical World 2 on my 3DS. I was playing a game of tag with Donald and Mickey when suddenly I was running in slow motion. After I got myself "unstuck" I couldn't move the circle pad in certain directions. Mainly down or to the lower left. It almost feels like something inside my system shifted or broke.

I've never had a Gameboy or DS break on me before so I'm not sure what to do. Can it be fixed or do I have to buy a new one?

sailorstitch
Title: Re: Problems with my 3DS
Post by: Tulips on March 18, 2017, 12:01:59 AM
I'm sure if it's still under warranty you should be able to contact a branch of Nintendo customer support to organise to have it sent away for repair. The Operations Manual that came with it should have a section on warranty and making a claim.

If it's the New 3DS it should have at least a 12 month warranty that might be valid still. The old version is probably too old for them to still cover. I know in Australia that our Consumer Law overrides this warranty and dictates that if the product fails within an unreasonable amount of time (usually within 3 years for technology) you can still demand a replacement or repair as your right. Don't know about US law but it's worth researching.

If Nintendo won't repair it (under warranty or not) you might be able to find an independent tech repair store to do it, I don't know how much I'd trust them unless they're specialised or a registered Nintendo repairer though.

Good luck, sucks that you're having troubles. I'd be so worried if my 3DS started playing up like that. :(
Title: Re: Problems with my 3DS
Post by: sailorstitch on March 18, 2017, 08:04:27 AM
It's not a New 3DS. I got it back in 2013. I'm not even sure where the box or manual is. I hope I don't have to replace it. It was a gift from Kenai.

sailorstitch
Title: Re: Problems with my 3DS
Post by: banditpony on March 18, 2017, 08:40:57 AM
Do you think dirt got down there?

It looks like Nintendo doesn't repair the older small 3DS systems anymore (serial code starts with CW). So that means you would have to find a 3rd party to repair it or try to do it yourself if it's not an XL.

http://en-americas-support.nintendo.com/app/answers/list/p/430/kw/circle%20pad/search/1
Title: Re: Problems with my 3DS
Post by: sailorstitch on March 18, 2017, 09:13:31 AM
It's a 3DS XL.
Title: Re: Problems with my 3DS
Post by: banditpony on March 18, 2017, 09:19:39 AM
It won't be under warranty. But you can use the Nintendo support page for a repair by Nintendo for the 3DSXL
Title: Re: Problems with my 3DS
Post by: sailorstitch on March 18, 2017, 09:25:07 AM
I'll look that up when I get home. Thanks.  :)

sailorstitch
Title: Re: Problems with my 3DS
Post by: DazzleKitty on March 20, 2017, 06:31:33 PM
Gah! My 3DS XL is having problems of it's own, namely recognizing it does indeed have an SD card in it. I have the old the pink one and I love it's color. I recently bought the LE Pikachu New 3DS XL. I plan to do a system transfer and give my old pink one to my mom to borrow and let me play Animal Crossing on it while I enjoy my new hardware.

Good luck on getting it fixed. :)  It's not fun when your system gives you grief. :(
Title: Re: Problems with my 3DS
Post by: sailorstitch on March 21, 2017, 07:21:46 AM
I just mailed mine off to Nintendo yesterday. Apparently fixing the circle pad is going to cost me over $100!

sailorstitch
Title: Re: Problems with my 3DS
Post by: banditpony on March 21, 2017, 09:18:47 AM
:/ that's practically half the price of a new one!!
Title: Re: Problems with my 3DS
Post by: shelvesofwhimsy on March 21, 2017, 10:23:34 AM
So yesterday I was playing Disney Magical World 2 on my 3DS. I was playing a game of tag with Donald and Mickey when suddenly I was running in slow motion. After I got myself "unstuck" I couldn't move the circle pad in certain directions. Mainly down or to the lower left. It almost feels like something inside my system shifted or broke.

I've never had a Gameboy or DS break on me before so I'm not sure what to do. Can it be fixed or do I have to buy a new one?

sailorstitch

Disclaimer. I didn't read the whole thread...but DMW2 is FULL of glitches. Like full.
Ive had the game quit on me so many times, on so many different screens and for no reason at all. Is it just this game? Or all games that are having the issue?

Title: Re: Problems with my 3DS
Post by: Galactica on March 21, 2017, 10:27:55 AM
I just mailed mine off to Nintendo yesterday. Apparently fixing the circle pad is going to cost me over $100!

sailorstitch

Not too surprising- it is basically a computer.  I remember when my laptop fell and one key went out- the fix was more than the laptop (used) was worth.  Sometimes you just have to move on...  especially since your 3ds is pretty old-  wouldn't it be a bummer to fix this issue only to have another issue?

I bet you could buy a used working 3ds for $100 or less
Title: Re: Problems with my 3DS
Post by: sailorstitch on March 21, 2017, 01:10:38 PM
So yesterday I was playing Disney Magical World 2 on my 3DS. I was playing a game of tag with Donald and Mickey when suddenly I was running in slow motion. After I got myself "unstuck" I couldn't move the circle pad in certain directions. Mainly down or to the lower left. It almost feels like something inside my system shifted or broke.

I've never had a Gameboy or DS break on me before so I'm not sure what to do. Can it be fixed or do I have to buy a new one?

sailorstitch

Disclaimer. I didn't read the whole thread...but DMW2 is FULL of glitches. Like full.
Ive had the game quit on me so many times, on so many different screens and for no reason at all. Is it just this game? Or all games that are having the issue?



I've had those glitches happen, but this wasn't the game. It's my system.

Post Merge: March 21, 2017, 01:29:19 PM

I just mailed mine off to Nintendo yesterday. Apparently fixing the circle pad is going to cost me over $100!

sailorstitch

Not too surprising- it is basically a computer.  I remember when my laptop fell and one key went out- the fix was more than the laptop (used) was worth.  Sometimes you just have to move on...  especially since your 3ds is pretty old-  wouldn't it be a bummer to fix this issue only to have another issue?

I bet you could buy a used working 3ds for $100 or less

The repair itself is $85. It was the shipping, tax, etc that put it over $100. It think the grand total was $101... something. I've already shipped it off to Nintendo.

I briefly considered getting a New 3DS. I even looked at them at Wal-Mart on Sat. If it would've been any other system, I would've replaced it. But I'm too emotionally attached to this one. It was a gift from my best guy friend. We don't normally spend that much on each other. Esp not that much on one item. So it was a real shock when he bought it for me. I'd rather have this one fixed than get a new one.

sailorstitch
Title: Re: Problems with my 3DS
Post by: Galactica on March 22, 2017, 10:56:39 AM
Glancing on ebay (completed auctions) looks like you can get a working used system for between $69-$110 (with a game and charger)

But I guess if you are emotionally attached to it- than the price is beside the point right?
Title: Re: Problems with my 3DS
Post by: sailorstitch on March 23, 2017, 07:31:36 AM
Yeah, that's not enough of a difference in price to outweigh the sentimental value.

Got an email from Nintendo this morning. They received my 3DS.

sailorstitch
Title: Re: Problems with my 3DS
Post by: Carrehz on March 25, 2017, 12:30:49 PM
I had the exact same problem with the circle pad for years - it worked, but it would often get "stuck" in one direction (usually the right). Finally got round to fixing it around December - some people on eBay sell spart parts for 3DS', IIRC circle pads are fairly cheap on there, and there are several tutorials on how to replace them, if you're brave enough to fix it yourself. (My mum fixed mine - I'm no good with tiny fiddly things like that) Not too expensive and didn't take too long to fix, either.

I hope yours can be fixed!
Title: Re: Problems with my 3DS
Post by: sailorstitch on March 29, 2017, 01:28:25 PM
I got my 3DS back today! It's all fixed. A couple of odd things though. They had to take my skin off the inside, which is fine. I need a new one anyway. But they put it in a plastic bag and sent it back to me! And then when I took my 3DS out of the box I noticed that it was on. They mailed it back to me without turning it off. Why wouldn't they turn it off? Oh, well. During the trip back I got 5 street passes!

sailorstitch
Title: Re: Problems with my 3DS
Post by: DazzleKitty on March 29, 2017, 05:48:51 PM
Haha! That's interesting that you got five streetpasses. :P  Those are so fun.
Title: Re: Problems with my 3DS
Post by: Carrehz on March 30, 2017, 08:08:51 AM
XD how weird! Cool that you got streetpasses out of it, though :) Glad to hear it came back safely!
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