The MLP Arena

TCB => Trader & Shipping Support => Topic started by: NichiTsukinoko on January 17, 2012, 09:47:49 PM

Title: How/where do I give feedback?
Post by: NichiTsukinoko on January 17, 2012, 09:47:49 PM
I'm still getting used to the site.  Where is the trader feedback? I found the feedback for me but I am not sure how to leave feedback for others.
Title: Re: How/where do I give feedback?
Post by: Ringlets on January 18, 2012, 03:45:29 AM
No worries - we are all still getting used to how things work here :hug: 
To leave feedback for someone , click on the number next to where it says "trade count", just under their username above the persons avatar   ( for example - looking under your own name it says "trade count +42 , so if I were going to leave some feedback for you I would click the 42). Then it will take you to another screen where there is an option to leave feedback for the person. 
 The feedback will not show up right away - it has to be approved first ;)  You will get a Pm a bit later on to say when the feedback as gone through  :awake:
 
:glitter: ETA :  there is now a feedback tutorial here - check it out      :glitter: http://mlparena.com/mlp/index.php/topic,285645.new.html#new (http://mlparena.com/mlp/index.php/topic,285645.new.html#new)
Title: Re: How/where do I give feedback?
Post by: Rad on January 18, 2012, 12:08:33 PM
I'm glad someone asked because I was a little lost too!! :)
Title: Re: How/where do I give feedback?
Post by: NichiTsukinoko on January 18, 2012, 01:33:51 PM
So I have to find a post they have made and click on trade count? or is there an easier way?
Title: Re: How/where do I give feedback?
Post by: ristvak on January 18, 2012, 02:01:11 PM
Hover over "Members" and click "Search for Member" in the drop down menu. Type their username, hit search, click their username in the searchs results list and you'll be taken to their profile. After their feedback stats there will be a link to "Submit feedback for (member)" Click, type, submit, wait for approval =)
Title: Re: How/where do I give feedback?
Post by: rimmu on January 21, 2012, 08:04:29 PM
How long does it take to get feedback approved?  :)
I left almost 2 days ago a positive feedback to Salemsparkler, got the error message and the feedback hasn´t been approved yet. Did I do something wrong or is approving just taking some time?  :)
Title: Re: How/where do I give feedback?
Post by: bluerose9978 on January 22, 2012, 09:54:12 AM
How long does it take to get feedback approved?  :)
I left almost 2 days ago a positive feedback to Salemsparkler, got the error message and the feedback hasn´t been approved yet. Did I do something wrong or is approving just taking some time?  :)

I got an error, too. I was wondering whether it even went through to the mods or not?
Title: Re: How/where do I give feedback?
Post by: Flutterswirl on January 23, 2012, 12:44:51 PM
I was wondering, too...left feedback for two people and got that same error message. Should I re-submit them?
Title: Re: How/where do I give feedback?
Post by: BlackCurtains on January 23, 2012, 05:09:12 PM
Same here. I also got an error when I tried to leave feedback a few minutes ago. Not sure what do to now :huh:
Title: Re: How/where do I give feedback?
Post by: Ringlets on January 23, 2012, 06:49:06 PM
did you guys do both a long (detailed) feedback and a short (summary) feedback?  :what: I found that when I tried to leave only a long feedback I got an error and it didnt go through, so I ended up doing a short feedback as well (short feedback is just a summary/sentance-there are boxes for them both on the leave feedback screen) and then it went through.  If you only tried to submit either a long or a short, then I would try doing both and leaving the feedback again  :awake:
.... I shall of course have to dodge the Mod spanky wand if all the feedback went through originally and Loa has to go through duplicates cos of what i said :lol:
Title: Re: How/where do I give feedback?
Post by: bluerose9978 on January 24, 2012, 07:50:25 AM
did you guys do both a long (detailed) feedback and a short (summary) feedback?  :what: I found that when I tried to leave only a long feedback I got an error and it didnt go through, so I ended up doing a short feedback as well (short feedback is just a summary/sentance-there are boxes for them both on the leave feedback screen) and then it went through.  If you only tried to submit either a long or a short, then I would try doing both and leaving the feedback again  :awake:
.... I shall of course have to dodge the Mod spanky wand if all the feedback went through originally and Loa has to go through duplicates cos of what i said :lol:

I first did a short feedback for someone and got the error, then I did a short and long feedback for someone else and got the same error, so I'm stymied.
Title: Re: How/where do I give feedback?
Post by: Filthy on January 24, 2012, 02:09:37 PM
I just got 2 errors too when submitting short feedbacks for 2 people. Will those go through or do I need to re-send them?
Title: Re: How/where do I give feedback?
Post by: Ringlets on January 24, 2012, 07:01:38 PM
ok.. thats odd  :huh:  I'll see what I can find out .. and I have a feedback to leave tonight too so I'll see if that goes through :awake:
Title: Re: How/where do I give feedback?
Post by: Sternenstaub on January 25, 2012, 02:14:42 PM
Same here - I left a few feedbacks for a couple of members - Noasar, salemsparkler. TwilightWhispers and more - and no feedback showed up yet. :(
 
It was already a week ago!
Title: Re: How/where do I give feedback?
Post by: Taxel on January 25, 2012, 06:28:46 PM
I've gotten the error every time I leave a feedback (I fill out short and long). I thought it was mentioned somewhere that that's normal, but I could be wrong.
Title: Re: How/where do I give feedback?
Post by: Ringlets on January 26, 2012, 03:42:04 AM
Ok, when I left feedback this time I got this message:
 An Error Has Occurred!
 Your rating will not appear in the user's trader profile to others until it is approved. 
 is this the same error that you guys are getting ? :what:   if it is then I'm pretty sure its normal and we just have to wait for an admin to check/clear the feedbacks (you'll get a message when that is done). How long it takes depends on how many of us have left feedback for them to check i think ;)    If you are getting a different error message post it here and I'll check it out :awake:
Title: Re: How/where do I give feedback?
Post by: Rad on January 26, 2012, 09:29:16 AM
Now that I think about it, I think that's the message that I got too.... I figured that a mod just had to approve the feedback.  :huh: Did the mods approve feedback at the old Arena? Out of curiosity, why are they approving it now?
Title: Re: How/where do I give feedback?
Post by: BlackCurtains on January 26, 2012, 02:16:08 PM
Yes, that's the error message I got too.
Title: Re: How/where do I give feedback?
Post by: Sternenstaub on January 26, 2012, 02:45:26 PM
Yeah I got the same Error message.
Title: Re: How/where do I give feedback?
Post by: Ringlets on January 26, 2012, 05:39:04 PM
 I hope its just that it needs approving (which is how it was working on this site). The mods didnt need to approve feedback at the old site unless it was a new feedback thread, but it seems to be every feedback (even for long time members) needs to be approved here before it shows. I have no idea why that is :blush:  maybe things will change back to the old way eventually ? .. after all this new site is still a work in progress...I think the admins are gonna check  out the error situation anyways. I'll update you once I hear anything :)
Title: Re: How/where do I give feedback?
Post by: Flutterswirl on January 26, 2012, 07:10:53 PM
In that case, someone'll have to clean up the second attempt I just made for hannaliten :blush: . (sorry)

I owe both hannaliten and Rad feedback, and wondered whether I was just making newbie mistakes in trying to do so.
Title: Re: How/where do I give feedback?
Post by: sd_dreamcrystal on January 26, 2012, 07:53:51 PM
I got that message weeks ago (or whatever the the few days after the arena came back up was), I still having seen/heard anything about the feedback I left someone :/
Title: Re: How/where do I give feedback?
Post by: Rad on January 26, 2012, 07:56:40 PM
*Waves at Flutterswirl* Thanks for keeping us updated and for doing some digging Ringlets!!
Title: Re: How/where do I give feedback?
Post by: Filthy on January 26, 2012, 10:29:40 PM
That's the error message I got too. So I guess I'll just wait and see?
Title: Re: How/where do I give feedback?
Post by: Rad on January 27, 2012, 06:33:35 AM
I wonder if they had to confirm all feedback from the old board when they moved everything? I got a message waaaay back when I first came to the new board confirming something for Buffy.... I didn't even know what it was! And it only just now occurred to me that maybe I'd left feedback. Lo and behold, I did! Way back in January 2010! So if they have to go through all of the old stuff, it might take them a little while to get to the new stuff! Good luck to the mods! More power to you all!
Title: Re: How/where do I give feedback?
Post by: Izrabeth on January 27, 2012, 03:04:12 PM
Ah, finally I found something about this matter! Was wondering if I did something wrong, I got that message too with 2 persons and still no feedback approved. Will stalk here! =)
Title: Re: How/where do I give feedback?
Post by: nightmimic on January 30, 2012, 09:06:52 AM
I just got this error message too :(
Title: Re: How/where do I give feedback?
Post by: kCherry on January 30, 2012, 01:03:17 PM
Hopefully the New Feedback Guide (http://mlparena.com/mlp/index.php/topic,285645.new.html#new) will help everypony navigate the new feedback system. We are, in fact, having to go through each and every new feedback by hand ATT, even for older members. We are definitely working on solving the issue, but in the meantime please know that the "error" is just script language for "Thank You, that's all!" and that we should have it worded in a better, less confusing, way soon! :P

  Thanks ponies for letting us know where the issues are as we settle in the new place!! :happy:
Title: Re: How/where do I give feedback?
Post by: Rad on January 30, 2012, 05:17:32 PM
Thank you so much kCherry!
Title: Re: How/where do I give feedback?
Post by: Ringlets on January 30, 2012, 05:50:49 PM
thanks for posting the update Cherry  :hug:  :lovey:  the new feedback guide will be very helpful :cheer:
Title: Re: How/where do I give feedback?
Post by: Ligress on February 02, 2012, 08:59:59 PM
I am still missing quite a bit of feedback...I am wondering if it is an error on my part somehow?
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