The MLP Arena

Site Information => Sigs & Site Support => Topic started by: tulagirl on August 31, 2017, 01:52:19 PM

Title: Have a lot of problems logging in to Arena Error Messages
Post by: tulagirl on August 31, 2017, 01:52:19 PM
It is taking me several tries to log in.  I keep getting this error message.  I have tried different browsers as well as, clearing my history and stuff.  Nothing seems to work. 

First error I will get:

Unable to verify referring url. Please go back and try again.

The second error says that I am timing out while posting.  The thing is...I am not even logged in so how can I be posting?
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Loa on August 31, 2017, 02:27:09 PM
To be honest, I'm getting these as well.
We'll talk to the servers!
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Ponyfan on August 31, 2017, 02:30:34 PM
I'm having this problem also when using Safari/my iPhone. I thought it was just me. It's also happened on my desktop computer a few times but not nearly as many times when using my phone.


Ponyfan
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: TheBeatlesPkmnFan42 on August 31, 2017, 04:51:02 PM
I was having some problems too. I was having issues with voting in polls, it would tell me to try to log out and log back in again. So I clicked "log out" and got an error doing that. Tried to log out again and that time it worked. Logged back in, got an error, logged in again, it worked. Went to vote in the poll again and it finally worked.

Hope these server issues can be cleared up!
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: tulagirl on September 01, 2017, 05:27:12 AM
Yes and I have discovered another problem.  When I try to send a pm I get a message that I have timed out. So weird.  I just keep clicking on the send button and eventually it sends. :dizzy:
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: bright rabbit 1 on September 01, 2017, 05:29:32 AM
Yes and I have discovered another problem.  When I try to send a pm I get a message that I have timed out. So weird.  I just keep clicking on the send button and eventually it sends. :dizzy:

Same thing happened to me.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Breyer600 on September 01, 2017, 09:57:08 AM
I'm getting
Quote
Session verification failed. Please try logging out and back in again, and then try again.
when trying to mark a forum read.  It will eventually work if I keep trying without logging out.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: tulagirl on September 01, 2017, 12:42:22 PM
I'm getting
Quote
Session verification failed. Please try logging out and back in again, and then try again.
when trying to mark a forum read.  It will eventually work if I keep trying without logging out.

Yea I have seen that one too.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Loa on September 01, 2017, 07:13:21 PM
Chief is looking into this now.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Ponyfan on September 03, 2017, 01:44:15 PM
Yes and I have discovered another problem.  When I try to send a pm I get a message that I have timed out. So weird.  I just keep clicking on the send button and eventually it sends. :dizzy:

I am also having the same problem.


Ponyfan
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Safflower on September 04, 2017, 04:53:54 PM
Glad to know I'm not the only one who's having issues. I thought I was in trouble or something! Anyway, I'm just having problems with voting in polls. Every time I try it gives me the session verification failed message and logs me out :huh:
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Ponyfan on September 04, 2017, 07:06:33 PM
I'm also having trouble posting in the shout box. I press shout but my shout never appears.


Ponyfan
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: scarletjul on September 04, 2017, 08:42:43 PM
Yes and I have discovered another problem.  When I try to send a pm I get a message that I have timed out. So weird.  I just keep clicking on the send button and eventually it sends. :dizzy:

I am also having the same problem.


Ponyfan


I'm having that problem, too.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Safflower on September 05, 2017, 07:58:36 AM
Now I'm having problems logging in. It takes a couple of tries and gives me different messages, like the session verification failed one and the timed out during posting one. It even gave me a message on a white page just with black font. It said "Internal Server Error
The server encountered an enter all error or misconfiguration and was unable to complete your request. Please contact the server administrator to inform of the time the error occurred and anything you might have done that may have caused the error. More information about this error may be available in the server log.
Web server at mlparena.com" I got that message 7:45 am my time.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Strawberry Swirl on September 05, 2017, 12:13:36 PM
I'm having similar problems, actually I'm getting "log out and try again" messages...while trying to log out.

Explain that one lol.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Ponyfan on September 05, 2017, 12:16:53 PM
I'm having similar problems, actually I'm getting "log out and try again" messages...while trying to log out.




Me too and I still can't post in the Shout Box.

Ponyfan
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: The_Loner on September 05, 2017, 01:36:33 PM
I have had this problem for the last few days too. Today was the worst. I tried and tried and could not get in. Tried again hours later and finally got in after several attempts. Hope this issue can get fixed.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: pawpatrolbab on September 08, 2017, 07:58:34 PM
For some reason I can't reply or send personal messages. Not sure if this is because I haven't logged in for awhile?

Post Merge: September 08, 2017, 08:12:29 PM

Same with editing my signature, keep getting a "this session has timed out" message
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Loa on September 08, 2017, 11:22:14 PM
This is an issue with the server, we're waiting for a resolution. 😃
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Lollipop on September 09, 2017, 02:01:41 AM
This is an issue with the server, we're waiting for a resolution. 😃

Ahh okay this makes sense now  ^.^ keep having to click resend 5+ times until my messages actually go through. Hopefully it can be fixed soon.  :)
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: SilverHorsey on September 09, 2017, 06:25:23 AM
Same problem, also it doesn't let me log in sometimes. Glad that this is now under management! :)
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: tulagirl on September 09, 2017, 10:40:00 AM
Me too, it is getting old.  Sometimes I have to try like 20 times just to get in.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Nella on September 09, 2017, 11:15:23 AM
Ah, I'm glad I found this thread. Same issues over here.... thought it was something to do with my laptop, but glad it isn't :).
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Firehooves on September 09, 2017, 11:31:16 AM
yep, same here. It keeps timing out when I try to send a message
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: lovesbabysquirmy on September 09, 2017, 12:06:19 PM
Can't vote in polls anymore either.  Time for the servers to get some massaging!
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Ponyfan on September 09, 2017, 01:40:50 PM
I'm glad it's being worked on. I am still having a lot of problems logging in and out and posting in the shout box.

Ponyfan
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: nessa16 on September 10, 2017, 10:14:34 AM
Yes, I am having the same problems no matter where I sign in.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Safflower on September 10, 2017, 10:31:27 AM
I'm now getting the log out and try again message when trying to log out and I'm still having problems logging in and voting in polls. I have also gotten try again messages when trying to send a pm, but if I try again it goes through just fine.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Gingerbread on September 12, 2017, 06:01:15 AM
I haven't been on in a few weeks, tried to log in and got the same problem, thought I'd been hoofed out or something! Problems also sending messages. If I just keep pressing 'send' or refreshing it does it eventually though.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Ponyfan on September 12, 2017, 06:37:01 AM
I'm still having a lot of ptoblems logging in and out too. I have to try about 10 times before I finally get in.

Ponyfan
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Taxel on September 12, 2017, 08:00:28 AM
I was having a lot of issues with this yesterday. Is there any way we can be sure our messages really did send?
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Kiwi on September 12, 2017, 10:05:03 AM
Yes - you will see the message on the Sent Items page, if it was sent through.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Taffeta on September 12, 2017, 03:17:58 PM
I also have this issue, glad that it's being looked into because I have had problems with that and with making posts for a few days. Also, weirdly earlier it wouldn't let me send a message because it said I was timed out, so I hit log out, it didn't log me out, but then would let me send my message.

So I can't log out, but when I click log out it lets me then go back and send the message O.o.

Additionally I still have four messages in my inbox saying they are unread but they have all been read. This is a long standing problem but recently every time I open a thread to read it I get the notification about unread messages whereas previously it was only the first time I opened the site window. It is really annoying :/ Is there nothing that can be done to clear those messages? On another site I was on there was a way to write a message to yourself to clear bugged messages, but I don't know of any way to do that on the Arena...

Edit to add: to illustrate, I had the 'there are PMs' notification when I opened this page to make a post. I had it again when I hit post. I had it again when I hit edit to add this on the bottom of my post and I doubtless will get it again when I hit save to update the post. I can live with it when it's just the first time I open the site, but four times within handling one thread post? :/
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: tulagirl on September 14, 2017, 06:54:23 AM
Can't vote in polls anymore either.  Time for the servers to get some massaging!

Yes I am having that problem also.  I just re-vote until it goes through.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: hilamb on September 15, 2017, 10:48:41 PM
My only ''problem'' has been, that it dosent let me logg out. :-D
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Safflower on October 03, 2017, 06:32:49 PM
I think this is a new problem. Sometimes, the arena just logs me out randomly. It has happened four times, once when I clicked on a topic and once when I searched something. It has also happened twice when I have clicked unread topics and then has given me an error message saying that the area I'm trying to go into is for registered members only.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: hilamb on October 03, 2017, 10:18:38 PM
It sometimes wont let me follow a thread. I try multible times to follow it, but there is always a error.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: BlackCurtains on October 03, 2017, 11:48:37 PM
I'm stuck in a loop!  :lol:

When I try to mark the forums read, it tells me to log out. When I try to log out, it also tells me to log out!

I really am logged in forever  :throw:
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Safflower on October 06, 2017, 05:04:23 PM
It just gave me an internal server error message when I tried to log out. I'm still having to press log out a couple of times too because it gives me the log out and try again. Guess it really wants me to stay on the Arena... :biggrin:
ETA: I tried to log out multiple times after I posted this and every time it gave me the internal server error message. Guess I'm staying logged in!
ETA Again: I pressed the log out button on my User Info section of the sidebar and it worked.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Ponyfan on October 08, 2017, 06:38:37 AM
I'm also having to still log in multiple times and also having trouble with the Shout Block. I will post a Shout and sometimes it appears and other times it never does.

Ponyfan
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Safflower on October 08, 2017, 07:45:17 AM
I'm also having to still log in multiple times and also having trouble with the Shout Block. I will post a Shout and sometimes it appears and other times it never does.

Ponyfan

I am having the same problems with the shout box.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: EnaRocketQueen on October 08, 2017, 07:52:07 AM
I got a new phone recently, and I can't log into the Arena on it, though I know my password is right. It tells me "Session Verification Failed".
I'm also having some issues voting in polls, but they work if I reload the page
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Kiwi on October 08, 2017, 12:34:04 PM
Thanks for the updates everyone. We have done some clean-up where we can to try and help, and we have some server experts looking at the really deep/integrated back-end stuff.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: BlackCurtains on October 09, 2017, 08:46:38 PM
I can mark the forums read now :biggrin:

Still having trouble with polls.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: StarSwirl05 on October 13, 2017, 05:34:29 PM
I just got randomly logged out earlier today and couldn't log back in until now. I thought I was somehow the cause. First thing I saw when this happened was the gray MLP Arena theme and was like  :huh: I knew I hadn't logged out and noticed my browser said the site wasn't secure. At least it's back to normal now.  :whew:
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Loa on October 13, 2017, 06:42:02 PM
That was deliberate, the sever had a quick switch off.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: TheBeatlesPkmnFan42 on October 13, 2017, 07:06:21 PM
I just got randomly logged out earlier today and couldn't log back in until now. I thought I was somehow the cause. First thing I saw when this happened was the gray MLP Arena theme and was like  :huh: I knew I hadn't logged out and noticed my browser said the site wasn't secure. At least it's back to normal now.  :whew:

I got logged out too, had to try to keep logging in until it actually worked.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: BlackCurtains on October 14, 2017, 05:38:40 PM
Polls are working! :freak:
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: True on October 14, 2017, 05:55:30 PM
Poking this as well, I have been getting these messages also.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Shatyr on October 14, 2017, 07:55:28 PM
It took me all evening to get logged in. Couldn't log in on my phone, on Firefox, using Edge (which shows how much I wanted to get in, I despise that browser). It only worked once I opened a private session in Firefox. Once I was able to get in through the private session, it let me log in during a regular Firefox session.

Glad I'm back, hope this is resolved for everyone soon!
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Loa on October 14, 2017, 11:22:02 PM
Our server guy thought he had fixed it, but I've spoken to him and said its not made much difference.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: glitterball on October 15, 2017, 12:57:15 AM
Ah now I see your explanation above, so that is why I could not log-in yesterday  ;)
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Loa on October 16, 2017, 03:04:51 PM
This should now be fixed!
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Shadoweon on October 30, 2017, 12:57:22 PM
It keeps saying can't verify url when I try to log in. =/ I only was able to log in by manually re-typing all of my log-in info even though I have it saved. Not sure what's going on.
Title: Re: Have a lot of problems logging in to Arena Error Messages
Post by: Loa on October 30, 2017, 02:27:18 PM
Please clear your cache, and try again. We were missing a command on the server, which has been fixed so no one should be getting errors.
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