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Or in the case of RM and Parcelforce, handling charges. Possibly don't get me started on the logic of why a company whose job is handling parcels add extra handling charges on top of what you already pay them to handle the parcel...
The real sneak is paying VAT on an item already in the UK but the Seller not being based in the UK; a lot of Chinese sellers have stock held in the UK - wouldn't they have already paid duties on that stock when they originally brought it over? Makes ma wee brain hurt!