Custom forms info for international shipping?

[Mana Minori]

I’m curious. I bought something from someone in Australia and now they’re asking me for additional info that I either already provided on the shopping service and additional info like my phone # and email to fill out custom papers to ship my package? Is anything other than my address needed so ship  packages out from Australia?

[Taffeta]

A lot of countries do ask for contact information on a custom form, in case there's a need for the US customs to contact you about your package at the border. It's unlikely that it will be used, but it's also a formality for some shipping companies as well - particularly courier companies or if you use a particular type of postage (ie EMS is one of those, from Asian countries).

...I can't speak for specifics on Aus. but it's not uncommon for those details to be requested.

[SunPony]

I'm sure an Aussie will be along to help you out! 

For now I will let you know that US customs forms for shipping abroad do have lines asking for a phone number and email address, but they aren't actually required.  So I wouldn't be surprised if the Australian form does, too.  I think it is just to help with any customs issues that come up, so they can get in touch more easily. 

[tailrustedtealeaf]

I would give the information in case its needed as a precaution, they're not totally unusual to include.

[Ponybookworm]

I'm no expert, having only done this once (quite recently) but they do ask a lot of questions & I'm not even sure I answered all of them...