collapse

* Navigation

* User Info

 
 
Welcome, Guest. Please login or register.

* Who's Online

Author Topic: Buyer is asking to cancel order  (Read 233 times)

0 Members and 1 Guest are viewing this topic.

Offline skyline

  • Trade Count: (+37)
  • Dazzle Surprise
  • ****
  • Posts: 652
Buyer is asking to cancel order
« on: September 13, 2020, 01:27:25 AM »
Hmmmm... I wanted to take a poll here and see what people think is the right thing to do in this weird circumstance I find myself in - I'm not sure just yet how I want to proceed. A buyer won a pony out of my eBay auctions this morning after a (very medium sized, but still) bidding war. They paid already, which is great!

Not great: they just messaged me to say that actually they have this pony already, so they want me to cancel the order. My first reaction is to refuse as this isn't exactly my problem and there's no guarantee the auction would go the same way if I relist the item, but is this jerky of me? Acts of grace just aren't really the way eBay works. What would you do in my place?
Looking for Lucky Bell’s Musical Dream Pony (Keypers fakie)! PM me if you’re selling !

Offline tailrustedtealeaf

  • Trade Count: (+49)
  • MOC Mimic
  • *****
  • Posts: 4594
  • Gender: Female
  • Ponystrange on IG!
    • Tungler
Re: Buyer is asking to cancel order
« Reply #1 on: September 13, 2020, 02:33:25 AM »
I would cancel, there's a chance the buyer could file an INAD case in retaliation to get their refund anyway.
I've had two weird orders where someone bought and paid for a pony, then cancelled right away. Confusing.
visitors can't see pics , please register or login


 G1 Haves | Sales/For TradePony Life Wiki | General Discord Server
Steam: lindy hop around the truth! | Switch: Horse / SW-4920-8809-1398 | Cred to SquarePeg for sig, Griffin for avie

Offline bluerose9978

  • Arena Supporter
  • Trade Count: (+449)
  • G3 Rosey Pony
  • *****
  • Posts: 8979
  • Gender: Female
    • http://www.angelfire.com/oh5/bluerose9978/MLP
Re: Buyer is asking to cancel order
« Reply #2 on: September 13, 2020, 12:26:52 PM »
I would cancel and offer a second chance offer to the other bidder.

Offline banditpony

  • マイリトルポニー
  • Trade Count: (+131)
  • Spain Piggy Pony
  • *****
  • Posts: 6601
  • ♥ タカラ ♥
Re: Buyer is asking to cancel order
« Reply #3 on: September 13, 2020, 01:36:05 PM »
Cancel. It's not worth it to deal with flaky people.
visitors can't see pics , please register or login
 

:: my etsy :: 3DS FC 1735-9876-4867 // SW-8381-5856-2018

Offline Carrehz

  • #1 Prizestuffer
  • Trade Count: (+13)
  • MOC Mimic
  • *****
  • Posts: 4593
  • Gender: Female
  • I'm gonna live forever or die trying!
Re: Buyer is asking to cancel order
« Reply #4 on: September 13, 2020, 03:21:30 PM »
oh, how annoying... I've had several instances where I've bought a double by mistake, but I never bothered the seller with it. -_-

I agree, cancel the order and send a "second chance offer" to the second-highest bidder. It's not worth the trouble dealing with people like this.
visitors can't see pics , please register or login


Offline skyline

  • Trade Count: (+37)
  • Dazzle Surprise
  • ****
  • Posts: 652
Re: Buyer is asking to cancel order
« Reply #5 on: September 13, 2020, 04:14:15 PM »
Thanks everyone! I cancelled. A small annoyance in these horrible times, I guess.
Looking for Lucky Bell’s Musical Dream Pony (Keypers fakie)! PM me if you’re selling !

Online Taffeta

  • Trade Count: (+61)
  • MIB Licensing Show Pinkie Pie
  • ******
  • Posts: 12546
  • Gender: Female
  • UK Pony, Jem and Mediaeval Japanese obsessive :D
    • The My Little Pony Scrapbook
Re: Buyer is asking to cancel order
« Reply #6 on: September 13, 2020, 05:53:54 PM »
It probably was an honest mistake since the buyer gets nothing out of bidding, paying and then pulling out (unless it's a situation of overspend). I personally would take the mistake myself as a buyer, as it isn't up to the seller to know what their bidders already have or not...but I think you did the right thing. Hope the second offer option was something you could take advantage of and you still get a sale.
visitors can't see pics , please register or login
|夏草やつわものどもが夢の跡|

 

SimplePortal 2.3.5 © 2008-2012, SimplePortal