Oops! This is a new one!

[StillandSilent]

A few weeks ago, I bought an anniversary Pinwheel at Target.  I hadn't realized how pretty she is with fresh symbols.  I set her, sill in her box, on a shelf while I decided what to do and forget about her. 
Well, she fell off the shelf today.  I picked her up to put her back and...well...her horn snapped off!  I'm not sure how this happened, but dang, she must be hard as a rock in there!
I still can't figure out how to post a pic, but she has a gaping hole in her head, and her horn is rattling around the bottom of the box.   

[shabbychicdee]

  gees that is not good, for photos flickR is a great host for posting photos, that's what iv always used,  i think there may be tutorials on how to do it under sigs and site support.

[Sawkinator]

what

[Safflower]

Dang, never heard of that happening.

[Mana Minori]

ooh, ouch. Poor Pinny. I have never heard of that happening before, and I'm so sorry it happened.
I guess if you look for a silver linkng, if you have Tempest Shadow, she can have a broken horn buddy....

[SunPony]

Wow, that seems like it must be a manufacturing error of some kind.  I've never heard of that happening to a pony horn.  It reminds me of once we got one of the super-tough black Kong dog toys for my mom's dog - an elderly lab - and he bit it a couple times and the top knob just popped off.  We took it back to the store and they replaced it and the new Kong lasted forever.  They said they had never seen anything like it and it must be a manufacture error.  Maybe you can take it back to the store and they could replace or refund you...although I guess maybe not right now...

[kingluke]

Okay, this is new.

Maybe you could reglue the horn? Or go back to the store?

I use imgur to post pictures.

Post Merge: April 26, 2020, 02:33:54 AM

ooh, ouch. Poor Pinny. I have never heard of that happening before, and I'm so sorry it happened.
I guess if you look for a silver linkng, if you have Tempest Shadow, she can have a broken horn buddy....

She is now a great candidate for a tempest shadow custom!

[hathorcat]

Ouch! That is odd - she must be very hard plastic for that to happen. I hope you can fix her up!

[Ponybookworm]

That has to be the weirdest thing I have ever heard!!! Poor Pony xxx

[IceCrystal02]

That's odd, is her plastic somehow harder than with normal ponies? Poor girl, hope you can fix her!

[bright rabbit 1]

Happened to me once (not My Little Pony). It was my figure of Geccko Moria from One Piece, I had him in his box without the plastic that held him secure in the box. The box fell and his feet came off. Well luckily we had super glue in the house and glued his feet back on. As for his box it got dented and had to through it away.

[Mermaid]

I would email basic fun! They gave great customer service! I once emailed them about an issue I had with a twilight and they sent me a new one for free!

[Carrehz]

Oh wow, never heard of that happening before O_O I second trying Basic Fun, from what others have said they seem to have very good customer support

[StillandSilent]

I'm going to try again with the pics.  In the last one, you can see the broken off horn in the bottom.  The weird thing it, I can't figure out what she could have possibly even hit it on.  I never opened the box, so she must be a factory error.
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[Ponyfan]

Wow.     I've never seen that happen before. 


I also recommend contacting Basic Fun.

Ponyfan