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Author Topic: Oops! This is a new one!  (Read 1493 times)

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Offline shabbychicdee

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Re: Oops! This is a new one!
« Reply #15 on: April 26, 2020, 09:37:19 PM »
yep or exchanging it if you can. :(
the plastic must have been so brittle to do that.
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Offline IceCrystal02

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Re: Oops! This is a new one!
« Reply #16 on: April 27, 2020, 12:10:57 AM »
Wow, poor girl!  :sad:

Hope you'll get a replacement from Basic Fun.

Offline KottonKandy

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Re: Oops! This is a new one!
« Reply #17 on: April 27, 2020, 12:14:22 AM »
Bizarre. Definitely see about a replacement. And if the original doesn’t need to be exchanged, be sure to open her up and see what the rest of her feels like bc I’m seriously curious now.

Offline lovesbabysquirmy

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Re: Oops! This is a new one!
« Reply #18 on: April 27, 2020, 02:46:57 AM »
WOW that is insane!
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Offline StillandSilent

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Re: Oops! This is a new one!
« Reply #19 on: April 28, 2020, 05:41:44 PM »
UPDATE:
Basic Fun is going to replace her.  Since I had nothing to lose, I took her out of the box and...she's not that brittle!   Her body is harder than the average pony, but nothing like I thought it would be.  I squished her over and over and nothing else cracked or broke.
A drop of superglue put her horn right back where it belonged.

Offline KottonKandy

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Re: Oops! This is a new one!
« Reply #20 on: April 28, 2020, 08:25:24 PM »
Great news! And thank you for saying my curiosity lol.
Now you’ll have one MIB and one loose! How cool!

Offline lovesbabysquirmy

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Re: Oops! This is a new one!
« Reply #21 on: April 28, 2020, 10:00:43 PM »
Great response!  I am sure they were just as confused as you, especially with her plastic NOT being brittle!
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Offline lalalei2001

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Re: Oops! This is a new one!
« Reply #22 on: April 29, 2020, 02:06:37 AM »
Poor Pinwheel!

Offline Ribbs

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Re: Oops! This is a new one!
« Reply #23 on: April 29, 2020, 03:18:23 AM »
Oh no, that's awful! If it's any consolation, I deboxed my new Glory and as soon as I took that weird plastic thing off her hair, several of the bottom plugs of her mane just came right up like an unraveling sock. :( Factory errors happen, maybe try e-mailing them. Best wishes.

Offline Carrehz

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Re: Oops! This is a new one!
« Reply #24 on: April 30, 2020, 07:32:32 PM »
Great to hear that Basic Fun are replacing her :) They seem like a really stand-up company.

Weird that it was just her horn that was brittle, though. o.O I wonder what happened to make it that way...
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Offline hathorcat

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Re: Oops! This is a new one!
« Reply #25 on: April 30, 2020, 08:21:49 PM »
Wow! Cool to see the photo - cant say I remember seeing that before! :)
Thank you Matcha for my gorgeous Baby Fifi avi :hug:
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