collapse

* Navigation

* User Info

 
 
Welcome, Guest. Please login or register.

* Who's Online

Author Topic: Pony Customiser Won't Reply  (Read 1965 times)

0 Members and 1 Guest are viewing this topic.

Offline mopthebunny

  • Trade Count: (+28)
  • Sweet Scoops Pony w/Charm
  • *****
  • Posts: 2233
  • Gender: Female
  • Oooh, who lives in a pineapple under the sea?
    • View Profile
Pony Customiser Won't Reply
« on: July 07, 2019, 07:47:27 AM »
Hello,

I don't know if I'm allowed to mention usernames here or not, so I won't, but I have a problem.

A customiser agreed to make me a custom back in May. We agreed a price and although they didn't ask for payment before finishing, I did send the custom base at my own expense. They messaged me back in May saying they had prepared it for custom, and I had sent all the necessary information before then.
Since then, however, I haven't heard anything from them. I sent two or three messages asking about it, but have no replies. This user hasn't even been active on this forum on over a week at this point, so I don't know what to do.

Does anyone have any advice for me here? I'm just really disappointed as this was supposed to be a special gift for my girlfriend :(

Thanks in advance
visitors can't see pics , please register or login

Signature by LordBlumiere

Offline Pumpkin_Tart

  • Trade Count: (+27)
  • Rainbow Curl Pony
  • ***
  • Posts: 434
  • Gender: Female
    • View Profile
Re: Pony Customiser Won't Reply
« Reply #1 on: July 07, 2019, 08:40:21 AM »
Hmm.. that’s definitely a sticky situation.. do you have their email? Maybe contacting an administrator here might have a phone # or something? Not sure if that’s allowed though...
I’m sorry this happened to you.

Offline Loa

  • Queen of Sloths
  • Administrator
  • Trade Count: (+96)
  • Penguin Goddess Minion
  • ***
  • Posts: 40606
  • Gender: Female
    • View Profile
Re: Pony Customiser Won't Reply
« Reply #2 on: July 07, 2019, 11:48:39 PM »
You are totally allowed to post names. If you're not comfortable, you can PM me to see if we can help. :)
visitors can't see pics , please register or login

Thank you SquarePeg!
My Instagram - MLPArena's Instagram - My Sales on Trade Me!

Offline banditpony

  • マイリトルポニー
  • Trade Count: (+131)
  • MIB Rapunzel Pony
  • *****
  • Posts: 5690
  • ♥ タカラ ♥
    • View Profile
Re: Pony Customiser Won't Reply
« Reply #3 on: July 08, 2019, 05:18:17 AM »
Someone might know the person IRL (or on another social platform) if you share the name, and maybe can reach out to them. It's possible maybe something bad is going in their life right now, ya know?

Some people work at different paces, however it's always good to keep open communication...
visitors can't see pics , please register or login
 

:: my etsy :: 3DS FC 1735-9876-4867 // SW-8381-5856-2018

Offline Galactica

  • Phoenix Wright Pony
  • Trade Count: (+101)
  • MIB Licensing Show Pinkie Pie
  • ******
  • Posts: 12681
  • Gender: Female
    • View Profile
Re: Pony Customiser Won't Reply
« Reply #4 on: July 08, 2019, 11:05:06 AM »
Did the seller say how long they thought the custom would take to make?  In my experience, customs commission projects seem to take a lot longer than you might thing.

However, it is troubling that you haven't received a reply.  I would try emailing them directly if you have an email-  or ask Loa to help.

Offline mopthebunny

  • Trade Count: (+28)
  • Sweet Scoops Pony w/Charm
  • *****
  • Posts: 2233
  • Gender: Female
  • Oooh, who lives in a pineapple under the sea?
    • View Profile
Re: Pony Customiser Won't Reply
« Reply #5 on: July 08, 2019, 11:39:18 PM »
Thanks everyone! The customiser is WhippyCorn, and I did commission her about two or tree years ago, and I had no problems then, so I wonder if something has happened to her :( If anyone knows her email, please let me know <3 Thank you!
visitors can't see pics , please register or login

Signature by LordBlumiere

Offline lovesbabysquirmy

  • Trade Count: (+60)
  • Colombian Baby Pony
  • ******
  • Posts: 17099
  • Gender: Female
  • ~never too old for ponies~
    • View Profile
Re: Pony Customiser Won't Reply
« Reply #6 on: July 09, 2019, 06:45:30 AM »
I hope you get in touch soon!
The Bad Trader List
visitors can't see pics , please register or login
visitors can't see pics , please register or login
 visitors can't see pics , please register or login

<3 Sig Art: SquarePeg[current avatar] Vanilla Virus, Sweetpop, Thimble, SourdoughStomper, LyrePony, Tropical Sunset, PureNightShade, Ellis1342,KissedByThunder, Shaiyeh <3

 

SimplePortal 2.3.5 © 2008-2012, SimplePortal