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Fingers crossed it turns up soon. I have a feeling it will, it’s just been on a bit of a road trip!
Hmm, if it says "label reprinted" does that mean that your seller received the pony back and reprinted it? Does the new label have tracking that works?Agree both you AND the seller should be protected by ebay, I think you should stay on communications and if all else fails file a claim
Hmm, if it says "label reprinted" does that mean that your seller received the pony back and reprinted it? Does the new label have tracking that works?
Quote from: Galactica on October 15, 2018, 04:18:49 PMHmm, if it says "label reprinted" does that mean that your seller received the pony back and reprinted it? Does the new label have tracking that works?It could be Hermes that reprinted the label if there was damage to it? I saw something like that with fed ex "Barcode label unreadable and replaced", which apparently means that the machine sorter can't read it and new label needs to be placed on it to make it move again. But again - I know nothing about how Hermes works. I'm just saying something reprinted doesn't necessarily mean the seller did it.
I sometimes think they wait until someone moans before trying to find things. I really hope this means you get her soon. Most probably she got in the wrong crate and went to the wrong place. I've had ponies sent to me from the US before that have gone to Canada first because the UK and Canada have similar postal code styles, and I also had a parcel I sent to someone on here in the Netherlands which ended up in China because of a malfunctioning machine at Heathrow missorting it. So I bet there's a bad machine at the root of this.But you have a proactive seller and that is good! So fingers crossed it will all work out Edit to add - we've had some really bad weather on and off lately, I wonder if a label got smudged...
Oh I'm.glad she arrived!! Hopefully she didn't get damaged?