TCB > Trader & Shipping Support
Ebay, combining items
Prince_Sunbeam:
I found an auction for a pony I need for a swap, the listing clearly stated more than once that items purchased within 48hrs of each other would get combined shipping and if the additional item ended later to contact the seller and they were willing to work out a buy-it-now.
I bid, and won the auction. Contacted the seller letting them know there was an additional accessory they had for auction that I was interested in and would like to purchase. I also placed an offer on that accessory at the starting bid price to help get their attention and so they would know which accessory it was I wanted. I never heard back.
2 days go by, ebay is prompting me to pay for the auction that I won, stating that I could be considered a nonpaying bidder after 48hrs since the auction ended. So I paid for the pony that I won and its shipping cost, hoping that if I won the accessory I could again contact the seller to combine shipping and drop/lower the shipping price listed for the accessory before the pony shipped out- it was over the weekend so I figured it'd be enough time.
I wont that auction too, contacted the seller to let them know that I had won both and wanted to combine.
No response, again. Now it's been 4 more days, and I've just been notified that my pony has shipped! Which to me means that the seller has completely ignored my messages about combining and I probably wont be able to get out of paying full shipping for the accessory (which I wouldn't have bought if I knew it'd be shipping separately)
2 days ago, when I got the invoice reminder from ebay for the accessory auction- it gave me the sellers mailing address- which I feel like has never happened before, but it was for the purpose of paying by check. I'm 99% certain that I recognize the seller's name as someone from here- I contacted the user here on the Arena that I'm thinking it is last night. They have not opened my message on here yet so Im not 100% sure, but if its the person Im thinking it is, they are a known and reputable MLP collector so Im really confused as to why this is such an issue... *EDIT TO ADD* I had my users wrong, I do recognize the name, but its not the Arena member I was thinking of
Is there anything else I can do? Is there some way for me to notify ebay that I was within my timeline to get combined shipping, prove I attempted to contact the seller multiple times so that I dont get listed as a nonpaying bidder? I ultimately dont want the item if I have to pay the full shipping cost (more than the price of the item...)
banditpony:
Trying to get your timeline straight...
So you won a best offer for the accessory, but held off on the payment?
Obviously something happened with the seller and poor communication...
Prince_Sunbeam:
--- Quote from: banditpony on September 20, 2018, 09:46:15 AM ---Trying to get your timeline straight...
So you won a best offer for the accessory, but held off on the payment?
Obviously something happened with the seller and poor communication...
--- End quote ---
Yes.
I won the pony auction, tried to wait to hear back but paid. (this item was more important/for a swap)
Then a few days later won the accessory, contacted again, have not paid- hoping to get reduced shipping, its been 4 days.
Post Merge: September 20, 2018, 11:34:29 AM
Wellp, I did get my users mixed up, and while I definitely recognize the name of the seller, its NOT the arena member I was thinking of. So Im not sure how to try and get ahold of this person outside of ebay
banditpony:
Well, it doesn't sound like your seller is going to communicate at all-- so if I were you, I would cancel your second purchase. I think that's completely fair.
You'll have to ask them to cancel it though. :/
https://www.ebay.com/help/buying/canceling-order/canceling-order?id=4004
I would say that it is possible for someone to give a refund after you pay for the two items... but that just doesn't help in the case of your seller not communicating... ya know?
Is your first item on it's way, or was the label just printed?
Prince_Sunbeam:
--- Quote from: banditpony on September 20, 2018, 05:12:11 PM ---Well, it doesn't sound like your seller is going to communicate at all-- so if I were you, I would cancel your second purchase. I think that's completely fair.
You'll have to ask them to cancel it though. :/
https://www.ebay.com/help/buying/canceling-order/canceling-order?id=4004
I would say that it is possible for someone to give a refund after you pay for the two items... but that just doesn't help in the case of your seller not communicating... ya know?
Is your first item on it's way, or was the label just printed?
--- End quote ---
There's no option for me to select "cancel" outside of sending them a (3rd) written message so I don't know if I feel like that's going to do me any good? That link suggests there's some option to select cancel and then write a note about why, but I dont see any option beyond just sending a general message. I found a "request total" message option so Im going to attempt that one?
They pony has a tracking #, listed as Pre-Shipment.
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