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Quote from: bluerose9978 on April 04, 2018, 05:44:15 AMHonestly, since they honored it and sent it and everything turned out fine, I wouldn't leave neutral or negative, I would be inclined to leave positive feedback but dock them stars in the areas of communication and shipping and write in the feedback that the seller asked for extra shipping money AFTER the sale was made.I agree, give them positive because it DID all work out, but future buyers need to know they could possibly be asked for more shipping funds after they win an auction from this person.
Honestly, since they honored it and sent it and everything turned out fine, I wouldn't leave neutral or negative, I would be inclined to leave positive feedback but dock them stars in the areas of communication and shipping and write in the feedback that the seller asked for extra shipping money AFTER the sale was made.
Quote from: lovesbabysquirmy on April 04, 2018, 06:07:53 AMQuote from: bluerose9978 on April 04, 2018, 05:44:15 AMHonestly, since they honored it and sent it and everything turned out fine, I wouldn't leave neutral or negative, I would be inclined to leave positive feedback but dock them stars in the areas of communication and shipping and write in the feedback that the seller asked for extra shipping money AFTER the sale was made.I agree, give them positive because it DID all work out, but future buyers need to know they could possibly be asked for more shipping funds after they win an auction from this person.I figured a Neutral was fair? A positive with a warning will be easily overlooked where a neutral is more noticeable. The seller has 100% positive feedback even with another neutral in the last 6-12months, I saw this perfect score and didn't even think to check what the feedback says... if I had I would have seen the one neutral, maybe translated it from french out of curiosity, and saved myself a headache. What I do see is already docked star ratings, which mean nothing without explanation, and actually a negative that hasn't impacted their 100% (over a year old). Maybe it's because I don't sell on eBay, and don't know first-hand how broken their feedback system is, but I don't believe that an unprofessional seller deserves a false positive feedback. Neutral feedback is there for a reason, is it not?
Quote from: Tulips on April 07, 2018, 03:49:45 AMQuote from: lovesbabysquirmy on April 04, 2018, 06:07:53 AMQuote from: bluerose9978 on April 04, 2018, 05:44:15 AMHonestly, since they honored it and sent it and everything turned out fine, I wouldn't leave neutral or negative, I would be inclined to leave positive feedback but dock them stars in the areas of communication and shipping and write in the feedback that the seller asked for extra shipping money AFTER the sale was made.I agree, give them positive because it DID all work out, but future buyers need to know they could possibly be asked for more shipping funds after they win an auction from this person.I figured a Neutral was fair? A positive with a warning will be easily overlooked where a neutral is more noticeable. The seller has 100% positive feedback even with another neutral in the last 6-12months, I saw this perfect score and didn't even think to check what the feedback says... if I had I would have seen the one neutral, maybe translated it from french out of curiosity, and saved myself a headache. What I do see is already docked star ratings, which mean nothing without explanation, and actually a negative that hasn't impacted their 100% (over a year old). Maybe it's because I don't sell on eBay, and don't know first-hand how broken their feedback system is, but I don't believe that an unprofessional seller deserves a false positive feedback. Neutral feedback is there for a reason, is it not? If you want to give a neutral feedback, it's really your experience.I would also give positive and dock communication. But from what you said...items were as describedthey were shipped on timeyou got trackingthey were received on timeseller was unprofessional (i give forgiveness that a lot of ebay sellers are NOT professional, and there is probably a language barrier.) seller was not rude <-- I think that's the important thing hereBasically they made a mistake, but they made it right. So that's why I'd give a positive. Do you really not deal with people who have 1-2 neutral/negative feedbacks?
Quote from: banditpony on April 07, 2018, 04:01:13 AMQuote from: Tulips on April 07, 2018, 03:49:45 AMQuote from: lovesbabysquirmy on April 04, 2018, 06:07:53 AMQuote from: bluerose9978 on April 04, 2018, 05:44:15 AMHonestly, since they honored it and sent it and everything turned out fine, I wouldn't leave neutral or negative, I would be inclined to leave positive feedback but dock them stars in the areas of communication and shipping and write in the feedback that the seller asked for extra shipping money AFTER the sale was made.I agree, give them positive because it DID all work out, but future buyers need to know they could possibly be asked for more shipping funds after they win an auction from this person.I figured a Neutral was fair? A positive with a warning will be easily overlooked where a neutral is more noticeable. The seller has 100% positive feedback even with another neutral in the last 6-12months, I saw this perfect score and didn't even think to check what the feedback says... if I had I would have seen the one neutral, maybe translated it from french out of curiosity, and saved myself a headache. What I do see is already docked star ratings, which mean nothing without explanation, and actually a negative that hasn't impacted their 100% (over a year old). Maybe it's because I don't sell on eBay, and don't know first-hand how broken their feedback system is, but I don't believe that an unprofessional seller deserves a false positive feedback. Neutral feedback is there for a reason, is it not? If you want to give a neutral feedback, it's really your experience.I would also give positive and dock communication. But from what you said...items were as describedthey were shipped on timeyou got trackingthey were received on timeseller was unprofessional (i give forgiveness that a lot of ebay sellers are NOT professional, and there is probably a language barrier.) seller was not rude <-- I think that's the important thing hereBasically they made a mistake, but they made it right. So that's why I'd give a positive. Do you really not deal with people who have 1-2 neutral/negative feedbacks?Personally I believe ignoring messages from your buyer is incredibly rude, when I said they weren't rude I meant they didn't called me a 'scummy waste of oxygen' (a seller has called me that in the past for being disappointed that they sent me a MOC pony in a bubble mailer and it arrived crushed)Whether you're selling as a hobby or professionally I still expect a certain level of responsibility when money is changing hands. They also seemed to understand English perfectly fine.I never said I don't purchase items from people will less than perfect feedback, but I've bought from plenty of people who do have perfect feedback who really shouldn't, and the neutrals I've left them haven't changed their 100%. (Not that I leave neutral/negative a lot, and I always contact a seller about issues first.)I just think it's redundant to give sellers positive feedback when you would not recommend them. Imagine experiencing the worst seller in your life and then looking at their 100% feedback to find that the majority have negative warnings, an extreme example but what's the point of feedback if everyone just tiptoes around it?Not going to argue about this, I do appreciate the opinions. I haven't made my decision yet.
Personally I believe ignoring messages from your buyer is incredibly rude, when I said they weren't rude I meant they didn't called me a 'scummy waste of oxygen' (a seller has called me that in the past for being disappointed that they sent me a MOC pony in a bubble mailer and it arrived crushed)