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Author Topic: What to do when eBay buyer doesn't pay?  (Read 281 times)

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Offline xTic_Tac_Toex

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What to do when eBay buyer doesn't pay?
« on: January 15, 2018, 06:08:51 PM »
Hi everyone,

I recently sold a large lot of ponies for quite a high price. The bidder had a (0) feedback score, which had me worried from the start. 2 days have passed and they haven't paid or responded to my messages. Pretty sure they aren't going to either.

What are my options? Do I have to wait so I can open a case against them, then wait it out, then finally able to close the case and relist? I've had to do this in the past, and it's taken a number of weeks before I can actually relist. It's a huge waste of my time...I just want to be able to relist the ponies asap.

Please can anyone advise me on this? Thank you <3

Offline StrawberryFair

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Re: What to do when eBay buyer doesn't pay?
« Reply #1 on: January 15, 2018, 10:09:11 PM »
You have to wait 4 days to open a case. Then another 4 before you can opt to "close" it against the buyer. Ebay will give them a strike and you will receive credit for your fees. Agreed it is a HUGE waste of time but sadly nothing can really be done. :(

Offline StrawberryFair

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Re: What to do when eBay buyer doesn't pay?
« Reply #2 on: January 15, 2018, 10:09:40 PM »
Also, you can block certain buyers who have low or negative feedback scores from bidding. ;)

Offline LadyMoondancer

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Re: What to do when eBay buyer doesn't pay?
« Reply #3 on: January 15, 2018, 11:35:55 PM »
Also, you can block certain buyers who have low or negative feedback scores from bidding. ;)

Unfortunately this isn't possible anymore.

Also it is now impossible to give buyers negative or even neutral feedback.  :/   One of the most annoying and harmful changes that eBay has made.  Sellers can ONLY leave buyers positive feedback, meaning even worst buyer will have 100% positive feedback.
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Offline xTic_Tac_Toex

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Re: What to do when eBay buyer doesn't pay?
« Reply #4 on: January 16, 2018, 03:37:21 PM »
Thank you for the advice StrawberryFair, I guess I'll just have to wait it out then :( And that is infuriating LadyMoondancer. 'The customer is always right' is such a harmful bias. :(