TCB > Trader & Shipping Support
Suspicious eBay Buyer - How to handle?
Stiletto:
I don't sell on eBay a lot but I have recently started clearing out my home and letting go of a lot of things. Everything has been going well but today someone BIN'd an MIB item for $49.99. I had priced it to sell quick and a few people made some lower offers that I declined, and overall I was happy that it sold, but the buyer is raising some red flags in my mind.
First off, the user name is strange (haka.us.vgubuxlcfa), created today, and has 0 feedback. She did already pay but to be really honest I fear a Paypal charge back coming my way if I follow through with this transaction, and want to refund the money and cancel the transaction. I never said I wouldn't sell to 0 feedback members though so is it within my right to do this? Am I being too suspicious? How would you handle this?
Loa:
Apart from the payment, have you communicated with them?
Maybe send them an email and outline your concerns. "Hi, I notice you're a new user and just wanted to ensure that you are happy to proceed with the transaction". Something like that. :)
Oneleo1:
Like Loa said get it in writing they want to proceed and send with signature confirmation required so if they do a charge back you can show they got it. And verify the address in writing to compare what is in Paypal.
LadyMoondancer:
I'd be wary too. I agree with communicating with them and trying to suss out if they're a "real" eBayer.
Stiletto:
Thanks guys! I did send them a message and made clear I was doing everything on my end to protect myself as a seller, including signature confirmation. I haven't heard anything back, but after doing some more research I think I have covered my bases as much as possible.
Navigation
[0] Message Index
[#] Next page
Go to full version