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Seller: xa-electronics

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northstar3184:
I've never had an ebay seller cancel a BIN before, and yet I've had 2 sellers do so within the last week.

The first seller emailed me saying that before packing the item for shipping, she realized the supplement I'd bought had expired and asked if I wanted a 50% refund or to cancel the order. I said if it's expired, then we should cancel. She cancelled the order citing "Order cancelled per buyer's request."

With the second seller, I paid immediately after hitting the BIN button. Then 30 minutes later, the seller opened a case requesting a cancellation citing "Seller and buyer disagree over terms." There was no message explaining or anything. Just an opened case and a refund. I granted the cancellation request since the seller had refunded me. Now I see on ebay that they've relisted the item I'd bought and have it listed at a higher price. That's pretty shady. And their feedback shows other buyers complaining of the same behavior with other items.

I'm irked because this is annoying, and I'd like to leave feedback in the case of the latter, but the item no longer shows in my history.

01mlplover:
That sounds very frustrating!  I had the same thing happen with a pony shirt except I won the bid for super cheap then they tell me, sorry the items out of stock.

I've had more problems with buyers requesting cancellation claiming they no longer want the item or don't have the funds.

eBay seems to be super irritating lately :/

Stormness_1:
Urgh how annoying! I think you should be allowed to leave feedback on cancellations if they were initially paid for, as it was technically still a purchase.

northstar3184:
Isn't it a policy violation to cancel a sale just to relist an item at a higher price? I can't find anything in ebay policies about this, nor can I find any contact info for ebay. I think the matter warrants appropriate feedback and I'm not sure why the item isn't listed in my history so I can do so. Anyone have any thoughts on applicable policies, etc...?

Stormness_1:
I don't think you can leave feedback for a cancellation, as the transaction was void. I personally think it should work the same was as a dispute, since those transactions end the same way, voiding the transaction. I guess it's a policy that stops people buying and then cancelling just to leave feedback, like retaliatory, or shill bidders leaving positive feedback after a cancellation.

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