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Author Topic: Issue with Dollyhair order- not enough for MLP?  (Read 1896 times)

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Offline heftysmurf76

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Issue with Dollyhair order- not enough for MLP?
« on: June 14, 2017, 05:41:20 AM »
Mods, if this belongs somewhere else please feel free to move it :)

I recently ordered an MLP sized hank of Atomic Turquoise from dolly hair, to rehair a UK Good Weather. I finished the mane and found myself without enough to rehair the tail.

I have ordered MLP hanks from Dollyhair many times in the past and have had no problem completing a pony, so I was very surprised to have this issue. The only thing I can think is, when I ordered the color, the site warned me that Dollyhair was running low on that color, but it did not indicate it was  "out".

My main concern is that I was perhaps shorted some hair by mistake or sommething.

I have contacted dollyhair directly through the "contact me" link and its been over 3 business days waiting for a reply, that is why I am bringing this here...I am wondering if anyone else has had issues with their hanks coming up short or any suggestions?

I know the dollyhair owner is a reputable seller, but at this point I am pretty disappointed and perplexed as I have received no reply to my email. Ironically I did go ahead and order more Atomic Turqouise to finish the pony, and I received my "item sent" email for the order, so its especially disconcerting that my inquiry was ignored...

Thoughts anyone?
« Last Edit: June 14, 2017, 05:43:18 AM by heftysmurf76 »

Offline bright rabbit 1

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Re: Issue with Dollyhair order- not enough for MLP?
« Reply #1 on: June 14, 2017, 07:04:08 AM »
Try my little customs.com

They a U.K site but ship worldwide.
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Offline lovesbabysquirmy

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Re: Issue with Dollyhair order- not enough for MLP?
« Reply #2 on: June 14, 2017, 07:23:26 AM »
This is a common and recurring problem with Dollyhair - BOTH the lack of communication and the hanks of hair being sold are smaller than advertised.  :(

Definitely find another source - if you search this forum for feedback on Dollyhair, it's not exactly... stellar... 
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Offline heftysmurf76

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Re: Issue with Dollyhair order- not enough for MLP?
« Reply #3 on: June 14, 2017, 07:54:28 AM »
This is a common and recurring problem with Dollyhair - BOTH the lack of communication and the hanks of hair being sold are smaller than advertised.  :(

Definitely find another source - if you search this forum for feedback on Dollyhair, it's not exactly... stellar... 
Thanks for that info! I did do a "dollyhair" search when I first encountered the problem and it was hard to filter through everything. I've learned my lesson now! Appreciate the validation...Guess I will go through retrodolls us or some other sources as suggested in the future!

Thanks again!

Offline pinkkittywinks

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Re: Issue with Dollyhair order- not enough for MLP?
« Reply #4 on: June 14, 2017, 01:47:46 PM »
It's frustrating when you run out of hair.

One hank is enough to do a standard length mane and tail, with some left over. However depending on how long you want the mane and tail, you may need more if you want it longer :)

I've noticed that some ponies have have more plugs or wider plugs holes than others and wider tail holes too. The also determines how much hair you will use!

There is also the question of wastage, I always end up dropping some hair, so I loose hair :blush:

Try my little customs.com

They a U.K site but ship worldwide.

They are out of stock of the colour Hefty needs :(

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Offline Galactica

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Re: Issue with Dollyhair order- not enough for MLP?
« Reply #5 on: June 14, 2017, 01:55:43 PM »
Dollyhair is not always a "reputable seller" as you say, unfortunately. Communication is a big failing. I hope she can get back to you but suspect you should look somewhere else...

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Re: Issue with Dollyhair order- not enough for MLP?
« Reply #6 on: June 14, 2017, 03:04:44 PM »
Bumping over to TS!
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Re: Issue with Dollyhair order- not enough for MLP?
« Reply #7 on: June 14, 2017, 03:08:39 PM »
I will only say, good luck.

If you want to read about my personal dealings with them, you can find it here:
http://mlparena.com/index.php/topic,383529.0.htmlp

I did finally get my correct order.  But, I don't personally find them to be worth the hassle.

Offline heftysmurf76

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Re: Issue with Dollyhair order- not enough for MLP?
« Reply #8 on: June 14, 2017, 08:19:16 PM »
Sorry for the mix up in location Loa!

Thanks for the input Pinkkittywinks and Galactica!

I will only say, good luck.

If you want to read about my personal dealings with them, you can find it here:
http://mlparena.com/index.php/topic,383529.0.htmlp

I did finally get my correct order.  But, I don't personally find them to be worth the hassle.
Oh wow, I wish I had seen your thread earlier (curse the search engine on here!) ah well, live and learn. but between the responses I have gotten here and on FB I have concluded I will never use dollyhair again. I still hold out hope that she'll offer me some sort of recompense but I won't hold my breath...

Thanks for sharing your thread! :D

Offline orangepeachmango

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Re: Issue with Dollyhair order- not enough for MLP?
« Reply #9 on: June 14, 2017, 08:22:04 PM »
i've never had trouble getting all the hair into a regular pony, especially if you pre-cut the hank in half, but i have been sweating a little putting hair into big brothers! i have often found that i don't have enough for the tail...
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