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Problems with my 3DS

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sailorstitch:
So yesterday I was playing Disney Magical World 2 on my 3DS. I was playing a game of tag with Donald and Mickey when suddenly I was running in slow motion. After I got myself "unstuck" I couldn't move the circle pad in certain directions. Mainly down or to the lower left. It almost feels like something inside my system shifted or broke.

I've never had a Gameboy or DS break on me before so I'm not sure what to do. Can it be fixed or do I have to buy a new one?

sailorstitch

Tulips:
I'm sure if it's still under warranty you should be able to contact a branch of Nintendo customer support to organise to have it sent away for repair. The Operations Manual that came with it should have a section on warranty and making a claim.

If it's the New 3DS it should have at least a 12 month warranty that might be valid still. The old version is probably too old for them to still cover. I know in Australia that our Consumer Law overrides this warranty and dictates that if the product fails within an unreasonable amount of time (usually within 3 years for technology) you can still demand a replacement or repair as your right. Don't know about US law but it's worth researching.

If Nintendo won't repair it (under warranty or not) you might be able to find an independent tech repair store to do it, I don't know how much I'd trust them unless they're specialised or a registered Nintendo repairer though.

Good luck, sucks that you're having troubles. I'd be so worried if my 3DS started playing up like that. :(

sailorstitch:
It's not a New 3DS. I got it back in 2013. I'm not even sure where the box or manual is. I hope I don't have to replace it. It was a gift from Kenai.

sailorstitch

banditpony:
Do you think dirt got down there?

It looks like Nintendo doesn't repair the older small 3DS systems anymore (serial code starts with CW). So that means you would have to find a 3rd party to repair it or try to do it yourself if it's not an XL.

http://en-americas-support.nintendo.com/app/answers/list/p/430/kw/circle%20pad/search/1

sailorstitch:
It's a 3DS XL.

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