So I've sold about 8 or 9 ponies to a particular buyer. I'm glad to have her custom, I mean it's great to be moving some ponies and I don't want to put her off by being pushy. She's just taking forever to pay.
The first lot she bought in February, she took so long that ebay wouldn't let me combine the invoices anymore and I had to send her 5 separate invoices to be paid one at a time. The following week she bought another pony, and again didn't pay for over a week. I've had to keep sending reminders asking if she'd mind putting payment through so I could post her items.
First she replied she's pay on Wednesday of the following week. Eventually I think last Friday she did after another reminder. But she didn't pay for all of them-- she'd just won 3 more, and now says she will pay this coming Friday (it's Sunday today).
I mean, I really don't want her to get pissed off and cancel all the orders. She's already cancelled one pony she bid on accidentally. But her order is worth about $75 and it would be pretty dumb to risk losing the sales by offending her.
Should I keep asking to be paid now, or threaten to open a case?? After all she has eventually paid in the past. Is there a chance she could change her mind and want a refund after having paid?