Oh Good Grief this is just plain ridiculous. I am so sick of this sort of thing. You have my complete sympathy. This kind of stuff happens all of the time and no one wants to take accountability for it. That really gets to me. I am sorry you have to go through this. I have had problems with UPS also. I have had issues with Amazon sellers not boxing items correctly also. I also have been a victim of postal theft any number of times. It just doesn't seem like any one does a thing about it.