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Combined Shipping Question

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northstar3184:
Yesterday, I bought a couple ponies from a seller who offered combined shipping. In the seller's listing it said to wait for an invoice for combined shipping before paying if buying multiple items. Both items were BIN, and when I hit the "Buy It Now" button the only option that displayed was a single button that said "Confirm and Pay". There was no option to confirm the order but pay at a later time. I don't recall ever having this dilemma before. Has Ebay recently changed its settings/options during the checkout process?

I ended up just hitting the "Confirm and Pay" button because I didn't want to wait and risk having someone else buy the items while I was trying to figure this out. However, it'd be good to know for future reference if there's an option I missed somewhere.

Stormness_1:
Sometimes sellers set this up without realising. We can't do it on Ebay.com.au without a store, but in other places you definitely can, and some do it due to flaky buyers in the past, and forget to amend their terms to reflect it on their listings. Definitely give your seller a heads up that due to the way the listings were set, you couldn't buy and then wait for an invoice to pay, as per the instructions on the listing. They may refund you the difference in shipping if you're lucky.

bluerose9978:

--- Quote from: Stormness_1 on January 13, 2017, 10:27:59 PM ---Sometimes sellers set this up without realising.

--- End quote ---

Honestly, I don't know how you set this up without realizing it because when you set it up, it asks whether you require immediate payment or have the option to wait to pay. And if you offer combined shipping, of course you're going to want the wait to pay option. Your seller just may not be eBay-savvy. I'd just contact them and point out that they offer combined shipping and ask them if they'd refund the difference. I offer the combined shipping and I did click the wait to pay option, but I have had people who just BIN and pay each individually and I refund them anyway even though I get hit with higher fees. Even if they don't request the refund I do this because I want to be fair to all of my buyers. Have you checked your paypal just in case she did this for you first?

northstar3184:
I emailed her and let her know of the issue in case it comes up with future buyers. She's offered to refund the difference, so this is all squared away. :)

silverdawn:
When I sell on ebay, I don't require immediate payment on BIN's, however, ebay still forces my buyers to pay immediately.  I've made sure the box is unchecked and even called ebay on this.  They said immediate payment on BIN's is part of their new requirements to decrease non-paying bidders.  It also allows ebay to charge more fees on the excessive shipping.  Even though I always refund my buyers after combining shipping costs for them, ebay still charges me the fees based on the total shipping cost originally paid, no matter what I refund my buyers.  It's infuriating.

The only way I've found around this for myself, is to log into a foreign ebay site (usually German ebay), input the listing number, and then I'm allowed to "commit to buy" without actually paying.  Then I can request a combined total from the seller.  Don't know why.  Lovely ebay.  By doing this, you do give up your ebay bucks though.

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