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I had to read your post a few times to really figure out what was going on. Correct me if I'm wrong, but you do not live in the USA, but you have packages shipped to a warehouse in the USA, and then they in turn ship everything out to you. I assume you pay for this service, and the shipping. The seller accidentally sent you someone else's items as well as your own(eventually), but is being difficult about getting you the information needed to sort this out. And you think that you got overcharged with shipping for your package. Is that correct?
Thank you, Taxel - will do!I was intending on asking for payment up front (once I know what the total cost to send back to them is), but what are these pre-paid labels, please?
Ack, what a mess! I'd be pulling my hair out, too. Hope you can get it all sorted