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Author Topic: Ebay/Paypal issue  (Read 687 times)

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Offline Rachel8125

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Ebay/Paypal issue
« on: November 28, 2016, 08:35:56 AM »
Hi=- I've recently sold 2 ponies on ebay to an international buyer. She contacted me to say there was a technical issue with her payment via Paypal- it came up with a technical error. Her suggestion was to pay by Paypal friends and family or bank transfer. Neither of these will be going through ebay. Her ebay feedback is 100% though low in numbers. I'd appreciate any opinions on this as I'm not sure if this is okay or not!!

Thank you!!

Offline shelvesofwhimsy

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Re: Ebay/Paypal issue
« Reply #1 on: November 28, 2016, 10:19:28 AM »
Don't do it. She could pay with a card too?
If she pays that way it will void your ebay buyer and seller guarantee.

Offline Galactica

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Re: Ebay/Paypal issue
« Reply #2 on: November 28, 2016, 10:45:50 AM »
Hi=- I've recently sold 2 ponies on ebay to an international buyer. She contacted me to say there was a technical issue with her payment via Paypal- it came up with a technical error. Her suggestion was to pay by Paypal friends and family or bank transfer. Neither of these will be going through ebay. Her ebay feedback is 100% though low in numbers. I'd appreciate any opinions on this as I'm not sure if this is okay or not!!

Thank you!!

Seems like the risk would be on her, not you- so I don't see why not.

Offline apanda0622

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Re: Ebay/Paypal issue
« Reply #3 on: November 28, 2016, 10:49:57 AM »
I would definitely NOT do that!  You both would lose any Paypal or Ebay protection.  I would have her call Paypal so they can help her with the issue.

Offline flying_narwhal

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Re: Ebay/Paypal issue
« Reply #4 on: November 28, 2016, 11:57:39 AM »
I would definitely NOT do that!  You both would lose any Paypal or Ebay protection.  I would have her call Paypal so they can help her with the issue.
Don't do it. She could pay with a card too?
If she pays that way it will void your ebay buyer and seller guarantee.
^^ I agree with both statements above. Don't do it. It is against eBay policy to complete the transaction outside of eBay. If they find out your selling privileges could be reduced, taken away altogether, or they could ban your account. It doesn't matter if their feedback is 100%- all buyer only accounts have 100% feedback because sellers cannot leave negatives for buyers.

Did she explain what kind of error she was getting? That would help in figuring out what the problem is. I think you can set your Paypal account to deny international/foreign currency payments so maybe double-check your preferences on Paypal to see if that might be the problem? Otherwise, I agree with apanda0622 that she should call Paypal and see if they can help.
« Last Edit: November 28, 2016, 11:59:37 AM by flying_narwhal »

Offline Rachel8125

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Re: Ebay/Paypal issue
« Reply #5 on: November 29, 2016, 03:24:01 PM »
Brilliant- thanks very much for your help. I'll get her to try and sort things with Paypal. Thanks again.

 

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