Advice on Shady IG Sale/Situation *edited to add name in first post

[Taffeta]

You presumably have a paper trail - by which I mean messages you've sent to her without reply through IG and Paypal, messages between you and the other buyer...also the other buyer is essentially someone who can support your story.

The police are not going to be interested in pursuing a case where a buyer got some ponies she legitimately paid for. 

Whether you get your refund or not is another matter, but since right now you have asked for a refund, not demanded one or filed (as far as I can guess), the seller is reacting in a really odd way.

I suspect she's trying to scare you by calling your bluff though, since her demands are unreasonable.  I would suggest calling Paypal to explain the situation to a person and ask their advice on what to do.

[FantasticFirefly]

Ok, so things are getting really crazy with this situation.  I emailed the seller advising of 48 hours to respond about my shipping refund request since I spent about 12.00 to ship the ponies to the correct person.  No reply.  I waited about 4 days (today) before sending a message to the seller through paypal asking for a 12.00 partial credit on the 34.00 I had paid.  I did not submit a case, just a message.

The seller re-activates their IG account under a different name and has started threatening to call the police for theft if I do not return the ponies I purchased...and PAID FOR....ON TOP OF ANOTHER 12.00 for fixing their shipping error. 

This gone from a very forgivable error to insane. You have nothing at all to worry about. well, except being out $12.
Cost her more then $12, well in lost future sales. name her here (title) and warn about her in Facebook pony groups too. Definitely a seller to avoid like the plague

[gullideth]

I have edited the original post to include the seller's name.  Buyer beware.

[gullideth]

I have sent a second "message" directly to the seller via Paypal requesting a partial refund.  I have explained that if not received in one week I will contact paypal for the entire amount.  If paypal reimburses me I will pay her the difference.

I don't think she intends to refund any of the extra shipping but I want to give her every chance I can to make this right.

[gullideth]

I have finally received a refund for the shipping.  I was persistent and it payed off!

[bluerose9978]

So glad it has finally worked out for you!

[shelvesofwhimsy]

I'm so glad this was resolved. I have never bought from her before, but I did follow both of her IG accounts, and was in a group with her on fb. Just so surprised she handled this transaction this way

[Dragonflitter]

Wow that is crazy! Glad it all worked out. Definitely a case of someone trying to scare you into not following up, she/he was hoping her threat would make you drop it so she/he didn't have to reimburse the cost of shipping.

[millenium0chi]

I know this topic is old, so I apologize for bringing it back up, but I'm just seeing it now.  Thank you very much for including the name of the IG seller in your post.  I love IG as a resource for ponies and have always had great experiences (especially with KitKatVintage, your ponies are AMAZING).  I wish there was a way to leave feedback to reward good sellers/buyers and warn others about bad ones, but that's unlikely to happen since IG is not built as a for sale site.

[wystearya]

Dumb question:

What is IG ?

I have no idea!

[flying_narwhal]

Dumb question:

What is IG ?

I have no idea!

^Not a dumb question at all lol! It stands for Instagram