Another Buyer Didn't Read the Description.... UPDATE

[Skeen]

You never agreed to refund her shipping, right?  This is something she's pulling out her butt?  Beat her to the punch - call eBay and tell them she's threatening feedback extortion.

[skyrocketneko]

This was before she got the refund from the post office. So now she expects more from me. How much can you give someone, really? She has the doll, the refund from the post office, plus she wants shipping refunded?  I contacted eBay through their buyer compliant form and explained what's happening.

Why the heck can't I find an eBay phone number on the site? Does one even exist?

[bluerose9978]

Try going to their help/contact us tab and type in eBay phone number or call eBay or eBay help or something like that. You should be able to get some info.

[LadyMoondancer]

I've heard they make their phone number purposely hard to find.  Try Google?

[bluerose9978]

This is what I got when I did the search:

"Contacting eBay by phone is pretty simple, click on the contact us tab at the bottom of any eBay page, follow the prompts until they give you the number of the least busy call center at the moment. There is no other way to contact eBay other than by phone."

[skyrocketneko]

Haha, well that's strange. Took me quite a while to actually find a working number, then my call got disconnected twice before I could actually get a live person. It was great to talk to a real person, and she said she'd put the info on my account. If the lady gives me bad feedback, they will remove it for me. What a huge mess. I've never dealt with anyone so.... emotional?

[brittney_rochelle]

How awful. Did the refund come out of your pocket? That really blows.

[Ringlets]

I'm glad you finally got through to ebay on the phone and hopefully it's sorted now    . You didn't pay her any extra did you?
BTW  I've found it really hard to find eBay's phone number lately as well! they've made it waaaay more difficult now, it was easy in the past. It's also harder to report certain things

[skyrocketneko]

No- it's on hold. The buyer went back and forth with me for the return request, which is b.s- because she has a refund from the post office and the doll. She froze the entire payment from Paypal. I refuse to budge. I am sick of this person. Rude, expects everything. The request closed without me accepting. So I guess they're on hold and looking for documentation to close the case.