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KarentheUnicorn - usually the post office would pay the seller because that's where the contract lies.
Quote from: KarentheUnicorn on December 17, 2014, 03:46:10 PMQuote from: DaffyDilly on December 17, 2014, 03:05:41 PMKarentheUnicorn - usually the post office would pay the seller because that's where the contract lies.This is from the PO's website:Proof of DamagePhotos that clearly show the extent of damage will help with your case. For damaged claims, you’ll also need to provide an estimate of the repair costs from a reputable dealer.If you received something damaged, please hang onto it until your claim is settled. You may be asked to take them to your local Post Office™ for inspection later. Please do not reship the package.If a buyer has the item, I don't think the seller can take photos of the damaged item/packaging or 'hang onto the item' - it's on the buyers end at that point isn't it?Canadian Post Office or USPS? The claim is through the seller's (CanadaPost), right?
Quote from: DaffyDilly on December 17, 2014, 03:05:41 PMKarentheUnicorn - usually the post office would pay the seller because that's where the contract lies.This is from the PO's website:Proof of DamagePhotos that clearly show the extent of damage will help with your case. For damaged claims, you’ll also need to provide an estimate of the repair costs from a reputable dealer.If you received something damaged, please hang onto it until your claim is settled. You may be asked to take them to your local Post Office™ for inspection later. Please do not reship the package.If a buyer has the item, I don't think the seller can take photos of the damaged item/packaging or 'hang onto the item' - it's on the buyers end at that point isn't it?
It's on the seller's end:https://www.canadapost.ca/cpo/mc/personal/support/helpcentre/tracking/inter_damaged.jsf?ssl=1With USPS it can go either way - the seller or buyer can file a claim.
Quote from: LittleSpiffy on December 17, 2014, 03:53:50 PMQuote from: KarentheUnicorn on December 17, 2014, 03:46:10 PMQuote from: DaffyDilly on December 17, 2014, 03:05:41 PMKarentheUnicorn - usually the post office would pay the seller because that's where the contract lies.This is from the PO's website:Proof of DamagePhotos that clearly show the extent of damage will help with your case. For damaged claims, you’ll also need to provide an estimate of the repair costs from a reputable dealer.If you received something damaged, please hang onto it until your claim is settled. You may be asked to take them to your local Post Office™ for inspection later. Please do not reship the package.If a buyer has the item, I don't think the seller can take photos of the damaged item/packaging or 'hang onto the item' - it's on the buyers end at that point isn't it?Canadian Post Office or USPS? The claim is through the seller's (CanadaPost), right?OH Canada :pEither way, IF a case is opened wouldn't the buyer have to show evidence of the damage, no matter where it came from? The seller can't do that considering the item and packing is not in they're hands anymore.I was just thinking that as soon as you get a damaged item you would report it directly to the PO, considering canada post wouldn't have brought it to the buyer if the buyer is in the USA.
I did not request for insurance but I'm glad it was charged otherwise it would no insurance claim . I still have the 2 items in their box just how i received them in case is needed as it was requested by Thunderwing.
Wow. Multiple people have stated (myself included) that shipping in a Styrofoam box has never been an issue with the post office before so there is no way Thunder can be held at fault here. Yet you are still unwilling to work with her on a refund pending the insurance claim? Do you really think she should have to eat the damage herself, when she is not at fault? True, you are not at fault either. That is why giving a 25$ refund now and a 25$ refund if insurance claim goes through is very fair. If she gave you 50$ now but the claim was denied then she would be out the 50$ through no fault of her own. If the claim doesn't go through and she refunds you half, then you have both born the damage equally. That is fair. It isn't fair if you accept 25$ and ponies because again, if the claim is denied then she is out the entire damage and you are out nothing. Seriously, your reaction in this thread has been very poor. It seems you are very nice to deal with when things go well, but when there are problems you are less than civil. This is where a truly good trader shows their worth- when there are problems. Because of your lack of patience in this and Closet's transaction, I will avoid dealing with you in the future.ETA: And seriously if we're passing around a collection plate to make this go away, let me know because I'll gladly chip in.
I am also willing to put up the $25, so that Thunderwing then owes ME and not you.HoustonCollector - you need to stop accusing people of ganging up on you, and consider your own actions. Remember the ol' Dr Phil adage - with every finger you point, three are point back towards you.
If by attitudes we go, lets start with yours, judging me ,when you are not the one being accused and shamed on this thread so hold your horses *edit* and like I said before anyone that agrees with how this is being handled then by all means , the feeling is mutual keep your ponies and judgement to yourself .
Quote from: Loa on December 16, 2014, 03:06:10 PMI agree with Stormy's reasoning here.Houston, you are now being deliberately belligerent. The OP is offering you a refund but is unable to do so all in one deposit.This does NOT mean she is out to swindle you, or to steal from you.The accusations of theft that have been thrown are wildly inaccurate. Houston - it boils down to this. If you want your money back, you will have to WAIT or end up with nothing whatsoever.Under no circumstances do I believe the MOC was deliberately left out and resold. This community is too small to support the MOC being resold without news of it reaching someone's ears. The more you stress about this, and develop theories, the more you will stress yourself and alienate the community. Closing my claim now and accepting just 25 and a promise to be paid later,will guarantee just the refund i receive now ,does that " later " has a set date, or is it just floating in the future ? they way she told me is that the "later" depends of the insurance claim outcome and that is not ok with me Post Merge: December 16, 2014, 10:12:39 PMBut I will take ponies if she does not have all the money send me the refund of 25 and send the rest on ponies Post Merge: December 16, 2014, 10:21:43 PMI have sent a PM to Thunderwing , I will accept a refund with ponies she has for sale.waiting on her response
I agree with Stormy's reasoning here.Houston, you are now being deliberately belligerent. The OP is offering you a refund but is unable to do so all in one deposit.This does NOT mean she is out to swindle you, or to steal from you.The accusations of theft that have been thrown are wildly inaccurate. Houston - it boils down to this. If you want your money back, you will have to WAIT or end up with nothing whatsoever.Under no circumstances do I believe the MOC was deliberately left out and resold. This community is too small to support the MOC being resold without news of it reaching someone's ears. The more you stress about this, and develop theories, the more you will stress yourself and alienate the community.
Quote from: HoustonCollector72 on December 16, 2014, 10:02:24 PMQuote from: Loa on December 16, 2014, 03:06:10 PMI agree with Stormy's reasoning here.Houston, you are now being deliberately belligerent. The OP is offering you a refund but is unable to do so all in one deposit.This does NOT mean she is out to swindle you, or to steal from you.The accusations of theft that have been thrown are wildly inaccurate. Houston - it boils down to this. If you want your money back, you will have to WAIT or end up with nothing whatsoever.Under no circumstances do I believe the MOC was deliberately left out and resold. This community is too small to support the MOC being resold without news of it reaching someone's ears. The more you stress about this, and develop theories, the more you will stress yourself and alienate the community. Closing my claim now and accepting just 25 and a promise to be paid later,will guarantee just the refund i receive now ,does that " later " has a set date, or is it just floating in the future ? they way she told me is that the "later" depends of the insurance claim outcome and that is not ok with me Post Merge: December 16, 2014, 10:12:39 PMBut I will take ponies if she does not have all the money send me the refund of 25 and send the rest on ponies Post Merge: December 16, 2014, 10:21:43 PMI have sent a PM to Thunderwing , I will accept a refund with ponies she has for sale.waiting on her responseAlmost 9pm EST and the claim is still active on my paypal account. The claim is for the full $185, so until the claim comes down, I can't do a partial refund on the purchase. Houston wants me to send him money first, and then he'll take it down? I should send the funds as a payment, if I understand what he said in PM. No. Claim comes down first, then $25 refund from the original payment he sent me, with another $25 pending once the insurance money comes back to me. If the claim does not come down, I will fight it. For the record, too, the parcel was NOT fully insured. Houston did not request insurance. *I* insured the parcel for part of the full value, $30, $30, and $40 for the three ponies. Because it never ever occurred to me that the ponies would get stolen. I insured it at that level based on a guesstimate of what the ponies would be devalued by if they cards were damaged, since the ponies would still be worth something if decarded. Plus extra insurance beyond $100 is quite expensive, and I was already paying part of the shipping myself (I charged $35, actual was $36.44), PLUS I didn't want Houston to get nailed with heavy duty/tax/fees. SO even if the post office insurance comes back for $40, I still stand to be out of pocket. Which I accept, I chose to assume they wouldn't get stolen, and chose to not put full insurance on them, my choice, my responsibility, and I accept that part of it. (I have more things to type, need to copy a few things in first, bear with me...)
Post Merge: December 17, 2014, 05:11:58 PMQuote from: Loa on December 17, 2014, 02:21:15 PMI am also willing to put up the $25, so that Thunderwing then owes ME and not you.HoustonCollector - you need to stop accusing people of ganging up on you, and consider your own actions. Remember the ol' Dr Phil adage - with every finger you point, three are point back towards you. I'm sorry but you as administrator here should remain neutral Really ? this is your advice as Admin in this Forum ?Just Wow , seems like you are even encouraging them to do it and for me to accept whatever deal you think is right .Shouldn't your position be Neutral here??
Quote from: HoustonCollector72 on December 17, 2014, 05:04:20 PMPost Merge: December 17, 2014, 05:11:58 PMQuote from: Loa on December 17, 2014, 02:21:15 PMI am also willing to put up the $25, so that Thunderwing then owes ME and not you.HoustonCollector - you need to stop accusing people of ganging up on you, and consider your own actions. Remember the ol' Dr Phil adage - with every finger you point, three are point back towards you. I'm sorry but you as administrator here should remain neutral Really ? this is your advice as Admin in this Forum ?Just Wow , seems like you are even encouraging them to do it and for me to accept whatever deal you think is right .Shouldn't your position be Neutral here?? Not at all. I am giving you years of experience, and you have the benefit of that. (And you seem to be repeating yourself)Let me break this down for you.You have been offered solutions.You are rejecting them.The solution has been recommended by multiple people, including the Mods & Admin. It is within your rights to not want this deal but at the end of the day you may end up with nothing.If you have a further suggestion you are welcome to make it, but unfortunately, all I am seeing, and my Mods have agreed, is you accusing the OP of theft, and with ever increasing turbulence.How do you want this to end?It seems that you would like to proof that the OP has stolen the MOC, and has resold it for more funds. You have not provided proof of this. The OP cannot provide you with what she does not have.Please advise me and everyone here, what your next step is.Is it $50 in one lot? Taking ponies of equal value? (Which I see causing more issues) If I was not neutral, I could not see the advantage of a resolution and I would have banned everyone and locked down this topic.ETA: You seem to have thought about your response to me and removed it.I am keeping my response and yours here, as I want everyone to see the whole picture.I have removed the dramatic, and unnecessary comments from people who are having their fun.
I am not taking a stance, but I am just curious - by full refund, do you mean the full $185, or $50?