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I hate to accuse anyone of wrongdoing or dishonesty. But something about this situation is very OFF. I'm getting alarm bells. *edit* Things here are just not adding up.
I had read the other thread with great interest. I have to say that I understand your buyer's frustration. Of course he wants a partial refund; part of his order was missing. It doesn't sound odd to me that he's pushing for it. He provided the photos you requested and has been waiting for three weeks. It seems like you're trying to "shame" him with this thread. Perhaps this would be a good time to have a mod try to work with you via PM or e-mail.
Search only gives me this:http://mlparena.com/index.php/topic,311612.0.htmlI think this is an unusual situation in which patience and cooperation with both the postal systems and all parties concerned is best. It's horrifying to think about MOC ponies being destroyed and stolen in the postal system but those are options you will likely never be able to explore. I hope your refund from Canada Post is expediated!
Thunderwing and or HoustonCollector I would like to see the PM's that were exchanged between the two of you. Also if there are any other issues a Mod should be contacted first, not a member. When things like that start happening it only causes upset and more confusion to the situation. I know this is a stressful for both parties so let's try and work through this and get it sorted.