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Author Topic: UPDATE! ALL FINISHED! Was: Any Problems With HoustonCollector72?  (Read 14289 times)

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Offline Thunderwing

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Update Re: The stolen MOC I sold to Houston / Insurance Claim
« Reply #105 on: February 07, 2015, 12:34:16 AM »
Posting an update about that pre-Christmas MOC pony that I sold to Houston that went missing (tampered parcel with three MOC's, remember that one?).  I won't resurrect the old thread, but wanted to let any interested parties know what is happening. I just got an email from Canada Post and it looks like my insurance claim was approved, and I should have a cheque "5-10 business days".

Yay!

So once I have the cheque in hand, I will be sending Houston the additional $25. *nodnod*  Will be glad to have this all finally wrapped up!

(Also sent a PM to Houston to this same effect).

Offline ponylady

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Re: UPDATE! Claim update! Was: Any Problems With HoustonCollector72?
« Reply #106 on: February 07, 2015, 03:30:11 AM »
{merged and bumped to keep it all in one place}  :heart: PL
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Offline Ringlets

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Re: UPDATE! Claim update! Was: Any Problems With HoustonCollector72?
« Reply #107 on: February 07, 2015, 11:41:51 AM »
Good to know and thanks for the update :) :bigups:
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Offline lovesbabysquirmy

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Re: UPDATE! Claim update! Was: Any Problems With HoustonCollector72?
« Reply #108 on: February 07, 2015, 04:06:01 PM »
Glad that Canada Post is proceeding with said refund but seriously.... WHAT HAPPENED?  I think the explanation is worth so much more than $25.00!
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Offline Thunderwing

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Re: UPDATE! Claim update! Was: Any Problems With HoustonCollector72?
« Reply #109 on: February 17, 2015, 01:34:55 AM »
I finally got the cheque from Canada Post, and have sent the balance owing to Houston ($25) so this transaction is all wrapped up and finally can be set aside. PHEW! I sent it as a 'gift' since I wasn't able to do a further refund on the original purchase, and so there would be no fees for him.

Squirmy - I'd love to know what happened too. I did call and ask Canada Post, but they couldn't give me an answer of what happened. She did confirm a few things - whatever happened, happened after the parcel went into USPS hands. It was NOT officially opened/damaged/etc. It was most likely a temporary employee who was only working for the holiday season. But why that person would go to the effort of repackaging the box, who knows. We'll never know. *headshake* Just glad it's over. The postal claim was a surprisingly easy process, I was able to do it all online, and Houston was not contacted, and didn't have to surrender any items/packaging, and they didn't even ask for photos. I just sent them a nice letter, good spelling and grammar, explaining what happened. And the claim came though faster than their original estimate of mid-March.
« Last Edit: February 17, 2015, 01:36:33 AM by Thunderwing »

Offline ponylady

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Re: UPDATE! ALL FINISHED! Was: Any Problems With HoustonCollector72?
« Reply #110 on: February 17, 2015, 10:08:59 AM »
Thanks for the update Thunderwing. I am sure you are glad this is over  :)
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Re: UPDATE! ALL FINISHED! Was: Any Problems With HoustonCollector72?
« Reply #111 on: February 18, 2015, 01:06:19 PM »
I'm glad it's all sorted at last :bigups:   What a pain for both of you and we'll never really know what happened but at least its all over now  :hug:
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Offline HoustonCollector72

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Re: UPDATE! ALL FINISHED! Was: Any Problems With HoustonCollector72?
« Reply #112 on: February 18, 2015, 04:48:29 PM »
Left positive feedback for her ! all good .
and yes who knows were the precious Moc G2 Twins Stardust and Moondust ended up with/at? hope at least someone is happy with them and not discarded/destroyed  -_-

Post Merge: February 18, 2015, 04:49:27 PM

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