not so friendly Etsy seller

[freyjaloh]

Recently i ordered 1 pony from Etsy, took her 7 days to reply my email/msges on whether/when the pony will be ship out. Her reply wasnt that friendly either ( its was shipped sat. today is 9/16/14. thanks , ) then today she email me telling me my shipping was short of $3.Hmm..so i am wondering whether has she really ship out my pony? I dun mind paying the extra but she doesnt seem trustworthy. What shld i do? Dun tink her shipping have any tracking too


[moving to Trader Support ~ Kiwi]

[rosierjay]

honestly. if she miscalculated the shipping cost when she listed the item... that's on her.

i've taken quite a few hits on ebay and etsy sales, cuz i didn't take the time to make sure i knew exactly what shipping is.
if you already paid... yeah. no. i wouldn't send more.

[freyjaloh]

thank you rosierjay ! I will wait for my pony for another 2 weeks, hopefully seller really ship her out.

[ponylady]

If this happened with something I sold, I would never ask a customer to pay more for shipping just because I did not put the shipping cost high enough to cover the cost.  It is not good selling practice to ask your buyers for more money after the fact. Plus I am not sure it is not against Etsy's policies.

If something like this happened when I bought something, I would ask the seller to cancel my order and re-list it with the correct shipping amount. Though after thinking about it, I might just cancel the order and buy from somewhere else. Asking for more money for shipping is not something that would inspire confidence in a shop.

[apanda0622]

I buy and sell on etsy and I have noticed that most sellers don't really communicate with the buyers.  Also, sellers can choose the amount of days before they plan to ship the item.  Mine is 3-5 business days before shipping.  But I think there are longer options.  I also undercharged for shipping recently by $4 but I just had to take that out of my profit.  I would never ask a buyer to pay more shipping if it was my miscalculation.

[Whoa1234]

I always feel bad for sellers when I see they have over paid. I typically praise them in feedback if they do not ask for $$ after the fact.
What really bothers me is when sellers ask for more $$ or refuse to ship altogether due to shipping miscalculations. I've had my share of less than favorable sellers. I even had one seller (sale occurred OUTSIDE of the arena) go as far as to track me down on the arena and ask me to pay the shipping difference.
I personally wouldn't do anything unless the pony doesn't show up or the seller asks you again.

[freyjaloh]

She email the link to top up the additional cost, and thks me for communication. Hmmm...after 1 week of non replied msges. My only concern is that whether its really ship out like wat she say.

[MoondancerMilkyWay]

I would cxl my order. she seems very untrustworthy.

[freyjaloh]

Thanks for the tips, anyway the pony is oledi shipped out. I wait abt 2 weeks for it.

[freyjaloh]

today is the 30th and still no sign of my pony! So sad

[ponylady]

 

Have you had anymore communications with her as of recent?

[freyjaloh]

Thank you everyone, the pony arrive! Yay

visitors can't see pics , please register or login

[Stormness_1]

So glad to hear.. and Ruby lips is a beautiful addition, too!