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That completely sucks, the thing is though just one low mark is not going to cause you to lose your status. There has to be something else that was factored in.
Ahhh...I was thinking you had more than 347 feedbacks. The requirements change once you hit the 400 mark. They then use a 3 month evaluation period so one bad rating would not have affected you so quickly. For all other sellers, the time period for evaluation is the most recent twelve calendar months.