FiM Gameloft - General Discussion & User IDs - Thread II

[PrincessStarlily]

We already have an in depth thread in the Corral on this - so I am going to move this thread out there and merge it on in

Thanks, hathorcat!

PrincessStarllly,  maybe it's a glitch in your game?

Ponyfan

I'm not sure...I've tried closing and reopening it a few times, but nothing really seems to work. Maybe I should restart my computer...or reinstall the game? Would that make me lose all my progress?

[Ponytails]

When you open the game, do you hear the song playing on that initial load screen?  If NOT then its your device sound settings. If you do hear it, check the in-game settings.

What OS is your computer running? 

[PrincessStarlily]

When you open the game, do you hear the song playing on that initial load screen?  If NOT then its your device sound settings. If you do hear it, check the in-game settings.

What OS is your computer running? 

Nope, I still don't hear anything. And apps like iTunes work just fine...I even double-checked my computer volume settings, and it's still not working.

I'm running Windows 8.1; don't know if that means anything, but if anyone else has the same issue, please share.

[cazz25]

I started playing the game again after the newest update. So today I realised that canterlot had been expanded, so I set about rearranging things and I cleared all of the parts that were in shadow. After say about an hour my game shut down. When I opened it up all the bits I had taken out of shadow were now in shadow again and everything I had placed in these newly expanded areas is gone. I've lost about 10 ponies.

I shut down my iPad and then opened up the game again but it was the same. What can I do? Any suggestions?

[Ponyfan]

I'm afraid I'll lose a lot of progress when the new update comes out for Android.


Ponyfan

[Roogna]

my game just reset back to uncovering the everfree forest and helping the tree of harmony
I, once again, lost gold, gems, ponies, and progress (I was almost defeating tirec)

*cries*

[Ponyfan]

Sorry to hear that Roogna. I got the Android Update yesterday and the first two times I went after Tirek the timer worked correctly but on the 3rd try my game went back to only counting the time you spend in the game so I had to leave the game open for 1 hour just to get Tirek. I turned my device off last night and when I opened the game this morning the only shops that are ready are the ones that take 1,2, or 3 minutes. They said all of the issues were fixed for Android but they're not.


Ponyfan 

[rosierjay]

YAH!!!
with the new update they asked for my age again (i originally said i was 12 so i could play with my niece...) so i can finally participate in social events!!
i haven't figured out what my id is yet, when i do i'll post it here. so excited.

[PrincessStarlily]

How do you find out your ID? I never figured out if there was an actual login.

[rosierjay]

so i think i made an account? but um who knows.
it should be rosierjay
gonna try to add people tonight.

[Ponytails]

I started playing the game again after the newest update. So today I realised that canterlot had been expanded, so I set about rearranging things and I cleared all of the parts that were in shadow. After say about an hour my game shut down. When I opened it up all the bits I had taken out of shadow were now in shadow again and everything I had placed in these newly expanded areas is gone. I've lost about 10 ponies.

I shut down my iPad and then opened up the game again but it was the same. What can I do? Any suggestions?

I have not lost ponies or gems yet thank goodness. HOWEVER I did notice the Canterlot Expantion problem you noticed. After several days I think whats happening is you need to buy each new plot of land TWICE. Its first in BLACK shadow. Then u pay idiotic bits and get it cleared. Get rid if the changelings, get no bits or gems for them. Train to another town. Come back and now the same area you just bought is in grey shadow. So you pay A SECOND time....repeat. Basically each new plot costs double bits

Thanks GL. Thanks so much. Sigh.

[Sparkle Pony]

My game lost all it's progress a few day ago, now I'm stuck in technical support limbo...

[Snapdragon]

I started playing the game again after the newest update. So today I realised that canterlot had been expanded, so I set about rearranging things and I cleared all of the parts that were in shadow. After say about an hour my game shut down. When I opened it up all the bits I had taken out of shadow were now in shadow again and everything I had placed in these newly expanded areas is gone. I've lost about 10 ponies.

I shut down my iPad and then opened up the game again but it was the same. What can I do? Any suggestions?

I have not lost ponies or gems yet thank goodness. HOWEVER I did notice the Canterlot Expantion problem you noticed. After several days I think whats happening is you need to buy each new plot of land TWICE. Its first in BLACK shadow. Then u pay idiotic bits and get it cleared. Get rid if the changelings, get no bits or gems for them. Train to another town. Come back and now the same area you just bought is in grey shadow. So you pay A SECOND time....repeat. Basically each new plot costs double bits

Thanks GL. Thanks so much. Sigh.

OMG I wondered if this had only happened to me!!! I spent something like almost a million bits trying to unlock the whole new Canterlot expansion ... and everything went back to being like it was before, except for a couple of patchy spots. Uh, WTF???

[Miss_Pompon]

With this new update I lost any possibility to connect to my gameloft account (no button anywhere anymore), so no friends, no social interactions (I can do the social events with the name they give me when I'm not connected).

I don't know if it's because I lied about my age, but it sucks.

[cazz25]

I started playing the game again after the newest update. So today I realised that canterlot had been expanded, so I set about rearranging things and I cleared all of the parts that were in shadow. After say about an hour my game shut down. When I opened it up all the bits I had taken out of shadow were now in shadow again and everything I had placed in these newly expanded areas is gone. I've lost about 10 ponies.

I shut down my iPad and then opened up the game again but it was the same. What can I do? Any suggestions?

I have not lost ponies or gems yet thank goodness. HOWEVER I did notice the Canterlot Expantion problem you noticed. After several days I think whats happening is you need to buy each new plot of land TWICE. Its first in BLACK shadow. Then u pay idiotic bits and get it cleared. Get rid if the changelings, get no bits or gems for them. Train to another town. Come back and now the same area you just bought is in grey shadow. So you pay A SECOND time....repeat. Basically each new plot costs double bits

Thanks GL. Thanks so much. Sigh.

OMG I wondered if this had only happened to me!!! I spent something like almost a million bits trying to unlock the whole new Canterlot expansion ... and everything went back to being like it was before, except for a couple of patchy spots. Uh, WTF???

Well apparently it's safe to expand in Canterlot now and people who have lost ponies and shops are supposed to receive compensation. At least 4 of my ponies are missing, I have king sombre but not his castle. And I had to re-buy my shop! Not received any bits back from what I spent expanding.