HAVING PROBLEMS WITH DOLLYHAIR!!!!......HELP!

[ponylady]

Did she ever reply to the Paypal dispute? Because chances are you are going to be refunded if she didn't, so basically you'll get free hair in the end.

[Eternia]

no, I just closed the dispute :/

[LittleKirara]

no, I just closed the dispute :/

Ohh I'm soo happy to hear that you got your hair!!

I also think that closing the dispute was the right thing to do rather than just getting the hair for free.

According to the tracking info my hair should have been here today, but for whatever reason my post office didn't deliver it

So it sounds like she is getting hair out, just slowly.

[MikeysGrrrl]

no, I just closed the dispute :/

Ohh I'm soo happy to hear that you got your hair!!

I also think that closing the dispute was the right thing to do rather than just getting the hair for free.

According to the tracking info my hair should have been here today, but for whatever reason my post office didn't deliver it

So it sounds like she is getting hair out, just slowly.

I also agree that closing the dispute was the right thing to do.
Also very happy that you got your hair, I understand that you're unhappy that you didn't get any extras or explanations. I think the only reason we got any extras was because we placed such a large order.
In any event, it's good that she's getting the orders out, even if it's slowly.

[pandabear_chan]

I'm still waiting for an answer about the missing hanks she's owning me. Up to date no answer to emails or paypal money requests.

[MikeysGrrrl]

How many hanks of hair are you missing pandabear_chan? How long has this been going on for you?

[court2882]

pandabear_chan  I hate to hear that you are missing hanks 

[LittleKirara]

My order came today, it was supposed to be delivered on Wed, but for whatever reason my post office held onto it till today (but thats their fault, not Tinas)

On a side note, will not order Acetate again

[pandabear_chan]

@ mike

I miss 3 full color hanks. The blends with "please keep separated" are all there and complete. Unfortunately I paid through credit card and so a paypal claim wouldn't be possible.

@ court

Yes that is so annoying but thanks god, everything I orderd for your sweeties is there

[MikeysGrrrl]

Hopefully she responds to you soon regarding the missing hanks, and it would be a nice gesture for her to toss in an extra as well to make up for the mistake.

I will continue to order from her even if the orders are coming out slowly, I still love the selection and the prices compared to the other sites I've been directed to

[LittleKirara]

I will be continuing to order from her as well, but its my advice to anyone out there that needs hair fast to look elsewhere until her shipping speeds up.

pandabear_chan what colors do you need? Maybe someone in the trade thread has it up for sale or trade.

[pandabear_chan]

@ Kirara

It's okay I ordered the hair somewhere else and gave my pal her money back.

[Libelle]

May I ask, did you all get a notice/an email when your order was shipped ... or did your order simply arrive in your mailbox one day? I ordered two weeks ago and was wondering whether the items hadn't been shipped, yet, because I didn't receive a notice.

[Goldilocks]

I received an order from Dollyhair today, only a week after placing my order (International shipping).

I have read about these problems though but it seems to me that they have the nicest colours and the cheapest prices so I have continued ordering from them..

[MikeysGrrrl]

May I ask, did you all get a notice/an email when your order was shipped ... or did your order simply arrive in your mailbox one day? I ordered two weeks ago and was wondering whether the items hadn't been shipped, yet, because I didn't receive a notice.

Hey Libelle,
When I placed my order, I never received an email or confirmation of shipping, it just arrived 3 weeks later. I believe that only US customers receiving tracking confirmation, which would confirm that their order has been shipped.
I wouldn't worry too much yet, give it another week or 2. You can also try sending her a PM on the arena and an email through dollyhair. Some people receive responses back and others don't.

I still love ordering from her, beautiful selection of hair, good pricing, free shipping with $50+ orders... slow reaching me but well worth it.