I'd say find the original line of complains and try to see which mod handled the situation and contact them about the subject. If it was a buying/selling trading problem you'll want a TS mod, if it was a customs flaker a customs mod, if just a generally rude person perhaps a corral mod.
Odds are the person in question had dealings with the mods before they were banned (I'm assuming they are banned and made a new id on a different computer).
I hope they behave in the meantime.