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Well, I reached my deadline with no response, so I just filed with paypal. Since she doesn't take paypal directly the claim went to the 2checkout middle man, but the claim form asked where the item came from and also gave me an option to request a refund amount. So We'll see what happens.
Does anyone know if there is a certain length of time you have to wait before escalating a dispute to a claim? Or what would be a reasonable amount of time to wait if I don't hear back?
Quote from: NoDivision on January 04, 2013, 12:04:18 PMDoes anyone know if there is a certain length of time you have to wait before escalating a dispute to a claim? Or what would be a reasonable amount of time to wait if I don't hear back? I'd say escalate now, since you haven't heard from her.Tina just updated Dollyhair's facebook status:"After going through some severe personal issues, I am now checking the Dollyhair Facebook page on a regular basis. Please feel free to post, ask questions, etc. Thank you to everyone for your support and understanding! -Tina"That might be another way of getting in touch with her for those who have problems.
Quote from: hannaliten on January 04, 2013, 12:36:50 PMQuote from: NoDivision on January 04, 2013, 12:04:18 PMDoes anyone know if there is a certain length of time you have to wait before escalating a dispute to a claim? Or what would be a reasonable amount of time to wait if I don't hear back? I'd say escalate now, since you haven't heard from her.Tina just updated Dollyhair's facebook status:"After going through some severe personal issues, I am now checking the Dollyhair Facebook page on a regular basis. Please feel free to post, ask questions, etc. Thank you to everyone for your support and understanding! -Tina"That might be another way of getting in touch with her for those who have problems. But nothing about e-mail? I'm sorry, e-mail should come before facebook, especially all of the e-mails that have been sitting unanswered for weeks.
Thanks, that helps MoonHawkeWell I look forward to getting a response from her, though it's too little too late now as I've already filed with paypal. I don't plan on backing out of my paypal claim, but I hope I can at least get a respectful response and explaination.