Latest dollyhair order - less hair by weight - anyone else?

[NoDivision]

Okay, so myself and at least one other person notices that the new bags of dollyhair just shipped out looked smaller than usual. Now, we know that hair at the start of the spool is usually sleeker and looks like less hair, and the hair towards the end might have a few more kinks and looks a bit fuller. But they should still weigh the same, right? These bags didn't just look less, they felt lighter. So I thought I'd test that theory and pulled out my digital scale.

I weighed as many full, unused bags from my existing stock that I coud find (these are from numerous old orders, some I know I've had at least a year). They ranged from 18-20 grams, with the outliers being 2 bags at 16 grams.

I weighed all the bags from ny new order. The weighed between 11-13 grams, with the outliers being one bag at 9 grams and one bag at 18 grams.

I made a video of me weighing them all so you can see for yourself (seemed easier than taking a ton of photos) http://youtu.be/Vs_1Qe9aMg8

Needless to say I'm a bit disappointed. I've never had an order issue before or had any problems with the products. But to suddenly receive less hair than all my previous orders raises a lot of concerns for me. I'd be really curious to see if others who have new orders coming in have found the same thing. If you have a new order of dollyhair placed in the last couple of weeks and have a reliable scale, can you please weigh your hair as well and report back? I want to see if this is the new normal.


Locking this, as we are 17 pages in with nothing new, and this is turning into an advertisement thread for other hair suppliers - Jupi

[Darkhorse]

I agree, it did seem like the hanks were a little on the slender side

[hannaliten]

I have yet to receive my order, but if this is the new normal I'd be very unhappy. I'll report back when it arrives.

[PandaBerryInSpace]

I noticed this too. I was using a newly ordered hank of Atomic Turquoise, and it was extremely thin. I ran out on just one pony. I later opened up an older, unused MLP sized hank of a color I can't remember, and it was WAY thicker. :\ I really don't like this... If she's going to put less hair into the bags, she should lower the price.

[NoDivision]

I noticed this too. I was using a newly ordered hank of Atomic Turquoise, and it was extremely thin. I ran out on just one pony. I later opened up an older, unused MLP sized hank of a color I can't remember, and it was WAY thicker. :\ I really don't like this... If she's going to put less hair into the bags, she should lower the price.

I can understand if costs go up. Inflation is natural as time goes on. If this is how much hair $3.12 buys then okay. But there was no indication of it being a different amount, so it certainly took me by surprise. And I'd rather pay more to get the amount of hair I am used to expecting.

[saply]

Weird! I got three new hanks of Sour Grapes a couple weeks ago, and they weigh 13, 14, 13 grams respectively. I also have an older full hank of Atomic Turquoise that is 17 grams.

The handwriting on the new bags is different too; it is also written with a thick-tipped marker instead of the fine-point like all my other bags. Maybe a new intern? Perhaps it's just a hiccup in the training process for some new hire(s)? I'm sure if we let Tina know, she will try to make things right.

[NoDivision]

At this point I'm just trying to gather as much information as I can to see how consistent this issue is.

[sd_dreamcrystal]

good luck figuring it out NoD

[PandaBerryInSpace]

I noticed that the handwriting was different, too. It's definitely a different marker, at least.

[Roogna]

I can understand if costs go up. Inflation is natural as time goes on. If this is how much hair $3.12 buys then okay. But there was no indication of it being a different amount, so it certainly took me by surprise. And I'd rather pay more to get the amount of hair I am used to expecting.

I agree

mine should be arriving any day now, so I'll update after I compare and weigh

[Miserati]

I'm expecting mine any time soon as well.

I personally agree that I would rather pay extra for the same amount of hair I've been getting for years than less hair in a package. Anyway, I shall report in when my order arrives.

[Saja]

My order should be here anyday also. Ill let you know when it arrives.

[Xaniss]

I don't have a scale, so I can't say for sure - nor have I placed an order with Tina since the new shipment has arrived (I'm poor at the moment) but have noticed in the past that orders from mylittlecustoms seemed more on the slender side than a bag directly from Tina herself ... so perhaps since it's worked for Elise, maybe Tina is adopting the same approach to keep costs down?

Just speculating is all! 

[hannaliten]

so perhaps since it's worked for Elise, maybe Tina is adopting the same approach to keep costs down?

Just speculating is all! 

If so, she should at least put a notice about this on the website.

[JoshsPonyPrincess]

I got my order in today - I bought some of the colors that had been out since before I began customizing and some of the new colors. I generally order the 38" hanks because I tend to use a lot of hair. I had a couple of the newer bags weigh in around the same 25 gram mark - one being dead on and the other being 22 grams - but the majority of them were 5-8 grams off. The worst offender was only 18 grams. 38" hanks from the previous orders I have had are generally between 25 - 30 grams.  I am deeply saddened as the lightest one is the one I was really looking forward to.