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Author Topic: Zecora TRU PreOrder Disaster.  (Read 9387 times)

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Offline michelle53

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Re: Zecora TRU PreOrder Disaster.
« Reply #30 on: August 14, 2012, 01:55:56 PM »
I got the email of doom too:(.  Steph, it looks like we ordered ours on the same day, so hopefully you will actually get yours.  My TRU has nothing new, same old stock they've had for months now, so it looks like I might miss out on Zecora.
I'm  really bummed out right now.
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Re: Zecora TRU PreOrder Disaster.
« Reply #31 on: August 14, 2012, 02:23:49 PM »
And Bronley was so kind to Preorder zecora when the site didn't work...now I'm worried that too will be avoided by TRU. T_T
Note I found enough Zecoras to replace the preorders I made for people. Respond to my email about how you want it handled please. (:

Offline Dragonflitter

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Re: Zecora TRU PreOrder Disaster.
« Reply #32 on: August 14, 2012, 03:00:33 PM »
Things like this make me fear online ordering at all. >.<
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Offline Eternia

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Re: Zecora TRU PreOrder Disaster.
« Reply #33 on: August 14, 2012, 04:55:37 PM »
Wonder why I didn't get a backorder notice for the favorites collection?
My favorites collection order I placed with the BOGO- will they honor the bogo at the store?
Also, everyone please be vocal about this! we want this company to be aware of the mistake and great injustice they are doing!
« Last Edit: August 14, 2012, 05:39:21 PM by Eternia »
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Offline octocorn

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Re: Zecora TRU PreOrder Disaster.
« Reply #34 on: August 14, 2012, 07:00:47 PM »
arghhhhhh!!!!!! that's it.  just ARRRRRRGGGHHHHHH!!!!!!!!

I'll make the hour long trek to toys r us tomorrow on my day off just to see.  If they're there I'll be shocked.

Offline Bergamot

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Re: Zecora TRU PreOrder Disaster.
« Reply #35 on: August 14, 2012, 07:57:55 PM »
Octocorn, if TRU is that far away from you, it might make sense to give them a call and ask if they have the product in stock! :)

Offline octocorn

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Re: Zecora TRU PreOrder Disaster.
« Reply #36 on: August 14, 2012, 08:27:29 PM »
lol they never answer the phone.  Plus I'm hoping the target up that way will have finally stocked the new brushables!

Offline klein

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Re: Zecora TRU PreOrder Disaster.
« Reply #37 on: August 14, 2012, 09:35:56 PM »
I still haven't received an update on Zecora since the email I got informing me that she was on backorder but I did just receive notification that my Collector Series Favorites collection would be shipping asap so that is a step in the right direction at least.

Offline Neon Sparkle

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Re: Zecora TRU PreOrder Disaster.
« Reply #38 on: August 14, 2012, 09:49:15 PM »
I still haven't received an update on Zecora since the email I got informing me that she was on backorder but I did just receive notification that my Collector Series Favorites collection would be shipping asap so that is a step in the right direction at least.

Whaaaaaaat? I just got an email saying my favorites set is backordered. I am seriously beyond irritated at TRU right now, how did they screw this up so bad?

Offline klein

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Re: Zecora TRU PreOrder Disaster.
« Reply #39 on: August 14, 2012, 10:36:30 PM »
I ordered way back on June 24th when they were very first listed, they are probably going in order of when the orders were placed.

Offline Vertefae

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Re: Zecora TRU PreOrder Disaster.
« Reply #40 on: August 15, 2012, 03:46:06 AM »
So are they sending it??


    


Dear Natasha Phillips,

Thank you for ordering from us. Your order number is     and the pre-ordered item(s) below will be processed at its scheduled release date. As it is processed, you'll receive additional emails about its status.

Here is a review of the shipping address for your pre-ordered item(s):


The following pre-ordered item(s) will be shipped to the above address:

Item:   
Description:    Exclusive San Diego Comic-Con 2012 My Little Pony Figure - Zecora One Color
Quantity:    1 @ $9.99
Shipping Method:    Standard Shipping
New Product Release Date:    08/15/2012


Please note the following about cancelling your order:

      The option to cancel your order is available for a limited period of time

      When it is available, you’ll find a "Cancel Order" button next to your order

      You can track or, when available, cancel your order by clicking the link below and entering your order number and billing Zip Code:

https://www.toysrus.com/checkout/index.jsp?process=orderTrackingLogin&remote_ot=true


An important note about debit and credit card transactions:

Your credit or debit card will not be charged until your item(s) is shipped, at which time we will email you tracking information. Before your item(s) is shipped, your debit or credit card statement will show what looks like a deduction from your account. Please note, these funds have not been deducted but are being reserved within your account to ensure your order can be processed. This is known as an "authorization hold" and typically lasts from 3-7 days, depending upon the policy of your bank.

Thank you again and hurry back soon to see what’s new at Toysrus.com and Babiesrus.com!

Sincerely,

The Guest Service Team
Toysrus.com and Babiesrus.com

 

PS: This is a notification-only email, please don’t respond to it. For answers to most questions about orders, payment, shopping on our website and more, please visit the online Help section of our website at http://www.toysrus.com/help.


Offline klein

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Re: Zecora TRU PreOrder Disaster.
« Reply #41 on: August 15, 2012, 04:35:04 AM »
Yes, my fan favorite set is located in stock and will be shipping soon (my white Celestia shipped a few days ago I think it'll be here today). I ordered it way back in June so they are probably going through and working on shipping all the preorders out, they probably have a lot of backlog because of the buy one get one free deal they did in July.  No word on Zecora yet.

Offline octocorn

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Re: Zecora TRU PreOrder Disaster.
« Reply #42 on: August 15, 2012, 05:57:12 AM »
I just got the order confirmation from TRU for the favorites collection too! First thing this morning I had the email saying it was backordered, just like Zecora.  They probably felt my head explode from TRU headquarters.

Offline Vertefae

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Re: Zecora TRU PreOrder Disaster.
« Reply #43 on: August 15, 2012, 07:09:28 AM »
Hmm maybe they'll all ship then

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Re: Zecora TRU PreOrder Disaster.
« Reply #44 on: August 15, 2012, 08:11:25 AM »
How's this for strange:
Got "delayed with no ship date, will cancel in 30 days" on Favorites Collection 1 @ $39.99
and got "Shipped notification" on Favorites Collection 1 @ $0.00 (+$11.19 taxes and shipping)

So, they shipped the free half of my BOGO Free order.  :cool:

Kinda hope they do auto-cancel the normal-price half...

 

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