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Author Topic: Why does PayPal NOT confirm my credit card?  (Read 532 times)

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Arcando Wolf

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Why does PayPal NOT confirm my credit card?
« on: August 06, 2012, 03:51:27 AM »
Well, I registered PayPal to transfer someone who sells any ponies. When I add my credit card to PayPal and it doesn't confirm my credit card, I have no clue why, I was doing everything right but it doesn't still confirm. Is it something wrong with my credit card or is it just PayPal?

Offline ponylady

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Re: Why does PayPal NOT confirm my credit card?
« Reply #1 on: August 06, 2012, 04:01:13 AM »
Have you manually gone in and confirmed it?

Here is the link from Paypal on several ways to do so, if you have not already tried these.

https://www.paypal.com/webapps/helpcenter/article/?currentIssueID=59972&m=SRE
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Offline teresat

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Re: Why does PayPal NOT confirm my credit card?
« Reply #2 on: August 06, 2012, 10:51:38 AM »
This happened to me in the past with both my credit card and my address. My situation in particular, I called Paypal and there was a glitch at the time that affected my account.

If you have done as Ponylady said, and it still doesn't work, I would suggest that you call Paypal.
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Re: Why does PayPal NOT confirm my credit card?
« Reply #3 on: August 06, 2012, 05:58:10 PM »
Like Teresat mentioned , its possibly due to a Paypal glitch. Take a lookie at the link Ponylady gave you and if you've already tried everything then give Paypal a call  :awake:  Hopefully it will all be sorted out for you soon
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Arcando Wolf

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Re: Why does PayPal NOT confirm my credit card?
« Reply #4 on: August 17, 2012, 04:08:01 PM »
I don't really dare to call PayPal because I am unsure, but thank you anyway. And by the way, here's the screenshot, still something wrong. And documents, so it want me to send a picture of my photo ID and creditcard?
[img2]http://img856.imageshack.us/img856/4588/disabledcreditcard.png[/img2]
« Last Edit: August 17, 2012, 04:26:11 PM by Arcando Wolf »

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Re: Why does PayPal NOT confirm my credit card?
« Reply #5 on: August 17, 2012, 05:22:11 PM »
I am wondering did you by chance enter the wrong 4 digit code three times, because it will disable the card from your PayPal account if you did.
 
 
And once that happens it will disable the card for entry into the PayPal system. The only way that you would be able to register the card again on your PayPal account would be by contacting customer services directly. They can investigate it further on your behalf and then try to reset the card for you.
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Offline babylofty

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Re: Why does PayPal NOT confirm my credit card?
« Reply #6 on: August 17, 2012, 10:01:55 PM »
It sounds like they're trying to protect you...well, from you!

It looks like a safety measure put in place from brute force attacks to try and gain serious access to your account.  That's why they want back up documentation to make absolutely sure it's you, and not a scammer out to buy stuff through Paypal with your account, using a (possibly stolen) credit card.

I doubt calling Paypal will help at this point. All they're going to tell you is you can't verify anything over the phone, they need the physical documentation, or another credit card.

If you try another card, make absolutely sure you type in the information EXACTLY as it appears on the card. If your middle initial is on there, put it in the box.  Double check all your numbers, especially your 3 digit code on the back. (believe me, I've been guilty of skipping cc numbers!) Your name MUST match the one that's on the account, so you can't use someone else's card to do this.

Good luck!
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