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Ray,I have had that happen with something and I did the same thing. For some items (dolls mainly) I want them mint in box. So when I received a crushed box I contacted them and explained why they shouldn't have used a bubble mailer. Luckily, this was the one situation where I was going to open the doll so it wasn't an issue, but any other time and I would have requested a return.I also warned someone not to ever use duct tape. Although it is wonderful for most everything else, it does not hold well on boxes. In fact it melts off and if it gets wet your whole package might come apart. A seller once sent me a heavy costume taped with duct tape and all I received was the box minus dress. Lucky for the person I warned the box still held all its contents, but they came close to falling out as one seam was open and the tape was flopping about.
Wow, you had boxes come apart with duct tape? That's the first of heard of anything like that happening. I've shipped with duct tape a few times and received things with duct tape plenty of times. Heck, we use duct tape on cardboard signs out in the rain at work. Now, I know masking tape is useless for packages, but I've never had an issue with duct tape.