Now I know why some people call it evilBay.

[RockinPrettyBeats]

I think you were fair. Now you don't have to worry about it anymore.

[lochnessmomster]

I think you were fair. Now you don't have to worry about it anymore.

So glad it's taken care of! I know it's a huge relief for you Ebay can be sooo stressful sometimes!

Thanks!  It is definitely a relief to have that whole thing over and done with.

[lovebeam]

I think this was a buy at your own risk situation. It clearly states in the auction no returns so you take your chances, especially since "good condition" could mean anything. I really don't think your claim was warranted at all so i can kinda see why she would have been so pissed off. I do not agree with her overreaction though. 

[StarFaerie]

No returns on a listing is irrelevant. EBay and Paypal require returns to be undertaken for significantly not as described as part of their terms of use. If this seller chose to sell using them, then they have to accept returns in some cases.

[Enolaalone]

Thanks for letting us know her eBay ID, I'm a UK buyer so I'll put her on my mental not-to-buy-from list. Actually, is there a way of making a real list on eBay so that I don't have to rely on my mind?!

[lochnessmomster]

Thanks for letting us know her eBay ID, I'm a UK buyer so I'll put her on my mental not-to-buy-from list. Actually, is there a way of making a real list on eBay so that I don't have to rely on my mind?!

While I personally had a really awful experience with her, she has great overall feedback, so use your discretion.  I'm sure if you bought from her at some point, everything would be absolutely fine.  Granted, I wouldn't go out of my way to recommend her to anyone, but she is probably a very lovely person in real life.  If you DO buy from her, just be sure to read the listing, look closely at any pictures, and ask questions if you are unsure.  I made the mistake of bidding at the last minute because I really wanted that Baby Bouncy, and I've regretted it ever since.  But all is good now.  I got a refund through eBay, Barbara kept her money, and I got to keep the faulty pony.  The main thing against her now is that people who have read this post are aware of her negative attitude, not to mention the negative feedback I gave her that marred her perfect record. :/