A dollyhair issue (closed!)

[Sarahlacewing]

I placed an order.  I've never had a problem in the past so I didn't save my confirmation email.  But then it arrived I had a passionfruit and I keep thinking... didn't I order a red... not a yellow.  I may have gone crazy.  Will she double check for me or is there  a way aol could retrieve the lost email?

[ponylady]

Ok..I tried a couple things to try and help you out.
 
First I tried to retrieve my receipt from her on my email through the search recently deleted mail.  I could only pull up my receipt to 2Checkout.com  and it did not have listed what I ordered.
 
I then checked my Paypal in payments sent with that same address and I found there is an invoice ID number on my receipt there.  I think if you get that invoice number and email her you can figure out what happened.  I know she does not have a phone number so you will have to email her(dollyhair.com). 
 
But she is pretty awesome to deal with if there is a problem and should fix it right up for you.
 
I hope that helps! 

[Sarahlacewing]

Thank you! Wonderful advice.

[Ringlets]

thanks for the info Ponylady    
Hopefully its all resolved now   

[kCherry]

ponylady= awesomesauce

she is pretty awesome to deal with if there is a problem and should fix it right up for you.

  Quoted for absolute truth.

[Sarahlacewing]

She was able to look up the invoice with those trans numbers! Thanks all.

[ponylady]

Yeah, that's great news!  visitors can't see pics , please register or login