suecee: Anyone else waiting for ponies?

[Leopard_Print_Unicorn]

I paid suecee for a Baby Lemon Drop on Dec 21 of 2011. To date, she has still not arrived. For several weeks, I have been e-mailing suecee and she has blamed the post office, saying they are trying to "track it down."


Two days ago, I asked her for proof of shipment, even a scan or pic of a post office receipt. She said she would get me one but did not.


There is also another user on here waiting for ponies from her.


Because of all this, I have opened a paypal dispute before my 45 day window closes. If the pony truly is lost in the post, I will happily pay her again when (if) it ever arrives.


This is an update to my previous thread "Canada to US, what's up?" To note, my other pony from Canada (different seller), which was purchased AFTER the pony from Suecee, arrived almost two weeks ago.

[CrystalCrown]

not this one again! not trying to be harsh or anything but every time this girl sells something it supposedly gets lost in the mail.

hopefully your package turns up soon!

[lovesbabysquirmy]

Oh dear.    Well, you did the right thing to open a Paypal/Ebay claim!  Hopefully it's just that she's a little behind on shipping again and waiting for some Paypal funds to come through.  Not that that is a good excuse, but it is becoming more common now that Paypal holds money so long for sellers.  Let us know how things work out for you!  *pony hugs*

[Ringlets]

Thanks for starting this thread, I know its not always an easy thing to do , but it is the right thing to do, and it is helpful to the community    Hopefully suecee will come here and make things right with you soon and  hopefully others who are waiting for parcels from her will post here as well

[Leopard_Print_Unicorn]

Oh dear.    Well, you did the right thing to open a Paypal/Ebay claim!  Hopefully it's just that she's a little behind on shipping again and waiting for some Paypal funds to come through.  Not that that is a good excuse, but it is becoming more common now that Paypal holds money so long for sellers.  Let us know how things work out for you!  *pony hugs*

I wish that was the case but when I first e-mailed her she assured me that the pony had been mailed within several days of me buying her.

[Icecrystalline]

Oh my god! Exactly the same with me! I paid £150, £79 on 27th Dec and £85 ish on 3rd Jan, I still haven't recieved them and she is saying it is the PO! I asked for a refund and she said it wasn't fair on her! Anyone knnow what to do please?

[Varkolak]

Oh my god! Exactly the same with me! I paid £150, £79 on 27th Dec and £85 ish on 3rd Jan, I still haven't recieved them and she is saying it is the PO! I asked for a refund and she said it wasn't fair on her! Anyone knnow what to do please?

can you open a paypal dispute?

[Icecrystalline]

Yes, I have thankfully, she has now agreed to refund me. But she was not very happy too.
I'm still hoping they turn up. I'll pay her back if they do.

[Leopard_Print_Unicorn]

I got an e-mail from her saying she had refunded me, and an e-mail from paypal saying that the dispute was closed, so even though the money hasn't shown up on my paypal, I'm hoping that means that the refund will be there in a few days.


In the meantime, if anyone is selling a Baby Lemondrop...

[kCherry]

Thank you for letting us and the community know about the issues that you guys have been having with suecee. I hate that it had to come down to a TS thread to get suecee to rectify the situation but glad to hear that there had been some resolution, all the same.

  ponyRN, please let us know when your refund goes through. Hopefully there aren't any more members having with problems with her.

[Ringlets]

I'm glad you both got refunded now       
Maycrestmom was having problems with a missing parcel from sueceee too - I wonder if she got a refund yet?..

[Leopard_Print_Unicorn]

I am glad that this was resolved so quickly, too. Not being a seller, I'm not used to waiting for money to show up on my PayPal account. How long should I expect it to take before I see the money back on my paypal?

[kCherry]

I got an e-mail from her saying she had refunded me, and an e-mail from paypal saying that the dispute was closed, so even though the money hasn't shown up on my paypal, I'm hoping that means that the refund will be there in a few days.

  Did the email from Paypal say anything about a pending refund or just that the dispute had been closed?

  IceCrystalline, have you actually received your refund or just an agreement to refund?

[emery]

I am glad that this was resolved so quickly, too. Not being a seller, I'm not used to waiting for money to show up on my PayPal account. How long should I expect it to take before I see the money back on my paypal?

It's probably an eCheck. Basically she didn't have the money in her Paypal so she's transferring it from her linked bank account so normally like 5 - 6 days I think? It should have a pending until date I think? Usually it would be an instant transfer if there was a backup credit card on the account, at least for the US but maybe she doesn't have a CC on her account.

[Leopard_Print_Unicorn]

  Did the email from Paypal say anything about a pending refund or just that the dispute had been closed?

  IceCrystalline, have you actually received your refund or just an agreement to refund?

The paypal email just said dispute was closed. When I opened the comments, there was my original complaint, then a response from her that said "a refund was issued," but I have not received anything from paypal saying that I have a refund. The dispute says it is "closed" but it is still in the "being reviewed by paypal" stage. If I don't see it within a week, I will contact someone from paypal.