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Forums » TCB » Trader & Classifieds Support » Please help ... WHAT did I do wrong here???
Please help ... WHAT did I do wrong here???
Help with your Trades, Sales, and Auctions, including ebay
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Kalavista
Arena Supporter
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Joined: Aug 17, 2004
Posts: 8188
Location: Eastern Iowa

PostPosted: 0    Post subject: Please help ... WHAT did I do wrong here???

I am a bit gobsmacked ... what the heck?!

I just got a neutral feedback on this auction:
cgi.ebay.com/ws/eBayIS...500wt_1287

He said:
"The cutie mark isnt on the right side of the doll. Other then that its fine."

Wait, what..?? The pony sent is EXACTLY how it's shown in the picture. How do I know for sure? I made TWO of this pony, one to keep for myself!! And the lyre was on the same side of both of them.
??????????????

I e-mailed the buyer, but I'm a bit upset. I'm going to block this person, I think ... they only have 10 feedbacks and I've been with eBay for 11 years, so I think if I complain to eBay cust. service about the situation (if the person doesn't change the neutral), they'll probably side with me.

Opinions anyone? I HATE having my perfect record damaged by a n00b and for no good reason!!!
Enraged Enraged Enraged

*edit* I reported the incident to eBay and blocked the person.

The user ID on eBay is: raymondtracer

I just don't have time for people who are so what, either dumb, trouble-makers, or new to eBay that they don't understand that you don't just throw neutral feedback around randomly!!
Enraged

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Prismatic
Rainbow Curl Pony


Joined: Mar 25, 2011
Posts: 435
Location: California

PostPosted: 0    Post subject: Re: Please help ... WHAT did I do wrong here???

That's...so dumb. I'm sorry that happened, Kala. I hope ebay does something for you but judging by what I've seen recently, I'm afraid they might not. And who says it's not on the right side? lol...Ponies have them on BOTH sides in the cartoon, so either side is fine... At least you can reply to the feedback, right?

Sorry, but that's messed up, I'll make sure I add this idiot to my blocked list.

Hug

EDIT: Maybe they meant it wasn't on the right side as in direction? That she didn't have it on both sides (left side is pictured) Still, that's a ridiculous reason for a neutral...

Edited for various punctuation because I can't type accurately sometimes XD

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Kalavista
Arena Supporter
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Joined: Aug 17, 2004
Posts: 8188
Location: Eastern Iowa

PostPosted: 0    Post subject: Re: Please help ... WHAT did I do wrong here???

Do you think that was it? They expected it to be on both sides...?
*headdesk*

OMG assuming buyers. WHY???

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NoDivision
I am vengeance, I am the night


Joined: Mar 03, 2010
Posts: 3728
Location: Indianapolis, IN

PostPosted: 0    Post subject: Re: Please help ... WHAT did I do wrong here???

Make sure you respond to the feedback and say something like "The pony is exactly as pictured in the auction" or explain yourself some other way. What the hell, seriously. Idiots.

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lovebeam
Sweet Scoops Pony w/Charm


Joined: Oct 17, 2003
Posts: 2237
Location: dark side of the moon

PostPosted: 0    Post subject: Re: Please help ... WHAT did I do wrong here???

people are idiots I'm sorry you had that happen hun.

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Kalavista
Arena Supporter
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Joined: Aug 17, 2004
Posts: 8188
Location: Eastern Iowa

PostPosted: 0    Post subject: Re: Please help ... WHAT did I do wrong here???

Sooo buyer responded and goes:

"Sorry, what I meant was the cutie mark isn't on both sides of the doll, which really bugs my OCD, since I bought the doll expecting the cutie mark being on both sides."

OH. OKAY. Because I can't read your mind, I get a neutral feedback, huh? If you had just ASKED me before buying, I would have painted the other symbol in a heartbeat. For heaven's sake.
*headdesk*

*edit for update* Ooookay. Update. I offered to paint the symbol on the other side if he sends her back AND leaves positive feedback, so he's taking me up on that and he apologized, saying he doesn't use eBay very often and wasn't familiar w/ how to use feedback.
(which... I dunno... come on. you had to jump right to leaving a neutral without even contacting the seller?? come on. really. even if you don't use eBay very often, that seems like a no-brainer ...)

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Stormpony6
Rockin Beat Pony


Joined: Apr 23, 2011
Posts: 205
Location: Australia

PostPosted: 0    Post subject: Re: Please help ... WHAT did I do wrong here???

absolute n00b........i will have to buy something else off you to offset the idiot Smile

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partypony566
Pony Corral Mod
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Joined: Aug 27, 2007
Posts: 10635
Location: Sunny UK!!!

PostPosted: 0    Post subject: Re: Please help ... WHAT did I do wrong here???

This is why I have COMPLETELY boycotted ebay. I am so sick of crazy buyers! Ever since ebay gave buyers more power it's gone down hill.

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hilamb
Twinkle Eyed Night


Joined: Apr 22, 2009
Posts: 2368
Location: Finland

PostPosted: 0    Post subject: Re: Please help ... WHAT did I do wrong here???

I remember when i first buyed here,i didint understand how many stars i was supposed to leave. :S Sorry to hear about him.

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RockinPrettyBeats
Mommy & Baby Pony


Joined: May 04, 2010
Posts: 1529
Location: Denver, CO USA

PostPosted: 0    Post subject: Re: Please help ... WHAT did I do wrong here???

That's a beautiful pony by the way. I love the coloring.

She must not buy ponies right? I mean, come on!

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kCherry
Moogleworks Mod Sales/Trades & Support


Joined: Feb 07, 2007
Posts: 8928
Location: Upstate SC, *USA*

PostPosted: 0    Post subject: Re: Please help ... WHAT did I do wrong here???

Glad to hear that you are working it out. And yeah, eBay has gotten so risky with it's forcing sellers to bend over backwards for buyers and the way the feedback system works now. Whenever I sell on eBay I include several pictures for this reason alone to make sure I'm covered against goobers like this one. Drunk

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NoDivision
I am vengeance, I am the night


Joined: Mar 03, 2010
Posts: 3728
Location: Indianapolis, IN

PostPosted: 0    Post subject: Re: Please help ... WHAT did I do wrong here???

Has this person never owned a pony before? It's been decades since Hasbro put symbols on both sides, ponies don't come that way! I don't know why they would expect that.

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lovesbabysquirmy
Captain Jack Pony


Joined: May 10, 2004
Posts: 5940
Location: Canadaaaaa! Calgary, Alberta!

PostPosted: 0    Post subject: Re: Please help ... WHAT did I do wrong here???

Sorry you had to deal with this buyer who clearly doesn't know much about what they are buying... Sad

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Skeen
Dabbles Pony


Joined: Nov 01, 2005
Posts: 1480


PostPosted: 0    Post subject: Re: Please help ... WHAT did I do wrong here???

NoDivision wrote:
Has this person never owned a pony before? It's been decades since Hasbro put symbols on both sides, ponies don't come that way! I don't know why they would expect that.

For the love of.. I KNOW, RIGHT? How can he be enough of a fan of the show to know who Lyra is without knowing Hasbro doesn't even bother to put symbols on both sides? And blaming OCD? Turn that OCD-fueled rage on Hasbro, not artists, dude.

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Kalavista
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Joined: Aug 17, 2004
Posts: 8188
Location: Eastern Iowa

PostPosted: 0    Post subject: Re: Please help ... WHAT did I do wrong here???

Thanks guys ... and lol, thanks Stormy, hehe ...

So now I'm REALLY puzzled:

He says he'll ship her back later this week: "She should be on her way by friday night. (Tuesday night for you, I think)"

Wait... WHAT??

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